Lands Phones - Page 5 - Recent Questions, Troubleshooting & Support
Comdial edge 120 incoming call handling help
It seems like you're trying to configure a phone system or a specific phone to have incoming calls ring on multiple extensions simultaneously or forward to another extension if not answered. The exact steps can vary depending on the phone system or model you're using. If you provide more details about the phone system or model, I can offer more accurate instructions. In the absence of specific information, here's a general guide on how you might achieve this:
**For Most Phone Systems:**
1. **Ring All Extensions:**
- Log in to the phone system's administration interface.
- Locate the call forwarding or call distribution settings.
- Look for options related to "Hunt Group," "Ring Group," "Call Distribution," or similar terms.
- Create a group that includes the extensions you want the incoming calls to ring on.
- Assign the group a number or label.
- Configure incoming calls to be forwarded to the assigned group number or label.
2. **Forward After Rings/No Answer:**
- Within the same settings area, look for options related to "Call Forwarding" or "Follow Me."
- Configure the settings to forward calls to another extension or voicemail after a certain number of rings or if there's no answer.
**Example for Asterisk-based Systems (such as FreePBX):**
1. **Ring All Extensions:**
- Log in to the FreePBX administration interface.
- Create a Ring Group.
- Add the extensions you want to include in the group.
- Set the Ring Strategy to "Ringall" or "Ring All Available."
- Specify the Ring Time (how long it should ring on each extension).
- Save the settings.
2. **Forward After Rings/No Answer:**
- Create a Follow Me setting.
- Add the destination extension(s).
- Set the Ring Time (how many seconds it should ring).
- Configure the Follow Me List to go to the next destination if there's no answer.
- Save the settings.
Please note that terminology and options might differ based on your phone system's manufacturer and model. It's important to consult your phone system's documentation or seek help from your IT department or phone system administrator if you're not familiar with the settings or if you're dealing with a complex setup.
Keep in mind that making changes to a phone system's configuration can impact its functionality, so it's a good practice to do so during non-peak hours or with proper testing to ensure everything works as expected.
Panasonic KX-T7433 CO Not Assigned Error
The "CO Not Assigned" error on your Panasonic KX-T7433 handset indicates that the Central Office (CO) line has not been properly assigned to the handset. Since you've mentioned that other handsets in your office can connect to CO-01 without any issues, the problem seems to be specific to certain handsets. Here are a few steps you can take to troubleshoot and potentially resolve this issue:
- Restart the Handset: Sometimes, a simple restart can resolve temporary glitches. Try unplugging the handset's power cord for a few seconds and then plugging it back in.
- Check CO Assignment: Double-check the CO assignment settings on the problematic handsets. Make sure that the CO-01 line is correctly assigned to those handsets. Follow these steps:
- Press the "Program" button on the handset.
- Dial 1 (CO Line Access).
- Dial the line number you want to assign (in your case, 01).
- Press the "Auto Dial/Store" button to save the assignment.
- Hang up the handset.
- Reset the Handset: If reassignment doesn't work, you can try resetting the handset to its default settings. Keep in mind that this will erase any customized settings on the handset. To perform a reset:
- Make sure the handset is not in use.
- Press and hold the "Program" button while you reconnect the power cord.
- Keep holding the "Program" button until the handset displays "Initializing..." and then release the button.
- The handset will restart and return to its default settings. You'll need to reconfigure any personalized settings afterward.
- Firmware Update: Check if there are any firmware updates available for the Panasonic KX-T7433 system. Outdated firmware can sometimes cause compatibility issues. Refer to the user manual or Panasonic's official website for instructions on updating the firmware.
- Contact Panasonic Support: If none of the above steps resolve the issue, it might be best to contact Panasonic's customer support. They can provide specific guidance based on your model and system setup.
- Physical Check: Ensure that the physical connections and cables related to the CO-01 line are secure and functioning properly. A loose connection could lead to communication problems.
Keep in mind that these steps are general suggestions and may need to be adjusted based on the specific model of your phone system and any unique configurations in your office. If you're not comfortable performing these steps yourself, it's recommended to seek assistance from a professional technician or the manufacturer's support team.
How do i program to use Kx t7730 sharing the same line with a cordless phone using a splitter
Programming a Panasonic KX-T7730 phone to share the same line with a cordless phone using a splitter requires specific steps to ensure proper operation. Keep in mind that splitting a phone line may affect the overall call quality and performance, so it's important to follow the instructions carefully. Here's a general guide to help you set it up:
- Obtain the Necessary Equipment:
- Panasonic KX-T7730 phone
- Cordless phone (compatible with the line splitter)
- Telephone line splitter (designed to split the line to multiple devices)
- Connect the Splitter:
- Plug one end of the telephone line from the wall jack into the "Line" or "Input" port on the splitter.
- Plug the other end of the splitter into the "Line" or "Input" port on the KX-T7730 phone.
- Plug the cordless phone's base unit into the "Phone" or "Output" port on the splitter.
- Configure the KX-T7730:
- Lift the handset of the KX-T7730 phone.
- Press the "Program" button, followed by the desired extension number (e.g., "101") or the "Intercom" button.
- Select the Line:
- Press the "0" or "CO" button on the KX-T7730 phone's keypad to select an available outside line (usually labeled as "CO" lines).
- Make a Test Call:
- Place a test call from the cordless phone to ensure that both devices are functioning as expected. Verify that you can make and receive calls from both phones.
- Adjust Settings (if needed):
- Depending on your specific requirements and the features of your phone system, you may need to adjust settings such as ringing patterns, call forwarding, and call waiting. Refer to the user manual for your KX-T7730 phone for instructions on adjusting these settings.
- Testing and Troubleshooting:
- Test the setup thoroughly by making and receiving calls from both the KX-T7730 phone and the cordless phone.
- If you encounter any issues with call quality, dropped calls, or interference, consider consulting a professional technician or your phone service provider for assistance.
8/5/2023 10:36:30 AM •
Lands Phones
•
Answered
on Aug 05, 2023
The one hole outgoing message tape will it work on a 4200 and a 4300 Casio phonemate answer machine?
To determine if the one-hole outgoing message tape will work on your Casio Phonemate models 4200 and 4300, I recommend the following steps:
- Check User Manual: Consult the user manual or documentation for your Casio Phonemate models. Look for information about compatible tape formats, sizes, and specifications. The manual may provide guidance on the type of tape that can be used for outgoing messages.
- Contact Customer Support: Reach out to Casio customer support or the manufacturer's official website for information about tape compatibility for the models 4200 and 4300. They should be able to provide specific details about compatible tape types.
- Trial and Testing: If you have access to the one-hole outgoing message tape, you could try testing it on the models 4200 and 4300 to see if it functions correctly. Make sure to follow any installation instructions provided in the user manual.
- Seek Expert Advice: If you're unsure about compatibility or encounter any issues, consider seeking advice from experts who specialize in telecommunication equipment or the specific Casio Phonemate models.
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