Canon PowerShot - Answered Questions & Fixed Issues


Having received no response in over a month, I assume this is no longer a problem.

Canon PowerShot... | Answered 2 days ago | 253 views


Normal 0 BLACK SCREEN OF DEATH – FIXED AT LAST - After doing several hours of research on the internet, I have been able to eliminate the problem on my Powershot S2 IS. I started with the “fix” as suggested by guidofoc in a post on the “flickr” site. Thanks guidofoc! His procedure did fix the problem for me but it only lasted a day. The next day, back to the same old black screen. For the next few days/weeks, when I wanted to use my camera, I did the same procedure and it would come back to life but would be black again the next time I powered up the camera or a day later.
Back to internet research! On the “Fixya” site, I found a picture of the camera shutter and diaphragm blades. This picture was posted by “andyhutton” who was also having the same “black screen” problem. He had disassembled his camera and found what appeared to be an oil exuding on the shutter diaphragm blades. He disassembled the camera, cleaned it thoroughly, and reassembled it. This fixed his camera. Other information I found indicated that what appeared to be oil was a little “stiffer” than oil, almost hard. It was thought that this was happening after leaving in a hot car other high temperature environment.
All this made sense to me but I didn’t relish the thought of tearing the camera apart and reassembling it. This procedure reportedly took about 6-8 hours. And this was by a person who considered himself, to have a reasonable amount of mechanical ability. I definitely DON’T RECOMMEND this approach unless you have tried all else and are ready to junk your camera. Using this information I theorized that if I used the temporary fix procedure and then repeatedly activated the shutter, perhaps the “wiping action” may wear down the frictional areas and free up the shutter blades to move more freely. I tried it. Voila! It has worked now for the last 6-8 weeks without a failure. Here is my final procedure:

Set the camera in Tv mode, (delayed shutter mode) set the shutter at 15 sec, click to take a picture and during that 15 secs (like, after 7 seconds) open the battery, compartment which cuts contact with the battery circuit. Close the battery cover. At this point the camera works fine for me but only temporarily as noted above. Sometimes however, this procedure had to be performed more than once. Here is the key to the permanent fix. While the camera is working via the temporary fix, take many, many pictures. Hundreds! I probably snapped 400-600 pics. The idea is to wear down the little patches of hardened oil on the shutter blades. For the next three of days I took hundreds of pics each day. Basically, I just aimed the camera at the wall or whatever and snapped off several hundred pics.

Now that I seem to have my camera working permanently, my plan is to NOT leave my camera in a high temperature environment, and to try to use it regularly. Maybe, not unlike many other things, if it gets no regular use, it may start to deteriorate.

No guarantees but I do hope this helps someone.

Canon PowerShot... | Answered on Jan 25, 2020 | 47,573 views


First of all, do not save any new file to camera's memory card.

Take out memory card, and connect it to computer using a card reader. You should see memory card shown as a drive letter (like H:) in Windows Explorer.
Download this camera photo recovery software
http://www.asoftech.com/apr/
Install and open the photo recovery software, select the memory card, and click 'Start' button.

Canon PowerShot... | Answered on Nov 27, 2019 | 920 views


H264 is a "mov." file. Windows media player11 and Power DVD 9 do not support this type of file. If you don't like QuickTime, there are many free media players that will support it (VLC is a good one). You could convert the mov. file to an avi. file with a video converter program. Then your avi. format movie will play in WMP

Canon PowerShot... | Answered on Nov 08, 2019 | 549 views


look into the camera with a bright light and see if any pins are bent where the memory card goes in. also check to see if the card is unlocked and check the card to see if it works in another device.

Canon PowerShot... | Answered on Oct 19, 2019 | 163 views


Try some photo recovery software to rescue the files on your digital camera memory card, here are some for your options.

Photo Recovery (for Windows)
Photo Recovery for Mac

Be careful: Before your pictures are recovered, do not attempt to save more files to the card in case the original files(your pictures) are overwritten.

Canon PowerShot... | Answered on Oct 09, 2019 | 190 views


You can connect camera's memory card to computer, then download this picture recovery program which is outstanding among all picture recovery software.
http://www.001-software.com/picture-recovery/

Canon PowerShot... | Answered on Oct 09, 2019 | 451 views


Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Canon PowerShot... | Answered on Oct 01, 2019 | 22,610 views


Does the auto exposure go down to 30 secs? If you are getting 30 secs on B mode then the self timer will not work. Set the camera to full auto and then from the menu select self timer, you should have 2 options 2 sec and 10 sec. Then press the shutter

Canon PowerShot... | Answered on Sep 24, 2019 | 447 views


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Canon PowerShot... | Answered on May 13, 2019 | 295 views


Maybe the charger is not working. Can you check it with a multimeter? Or the camera was damaged, or some blown fuse.

Canon PowerShot... | Answered on Feb 28, 2019 | 114 views


I have had success with this... Download the program
http://www.asoftech.com/apr/

You have to use a card reader either on your computer or an external USB card reader. Put the card in the card reader, open the recovery program, then select the drive where files are deleted, then press "Start" and wait for it to do it's magic.

Canon PowerShot... | Answered on Dec 28, 2018 | 893 views


It is a flaw well know by users of Canon Powershot and Ixus cameras and is currently not acknowledged by Canon as a flaw in camera design.


HOW IT ALL WORKS:

Canon E18 error happens when the lens gets stuck while trying to extend. The camera will beep a few times and the LCD will display a little E18 in the lower-left corner. The lens gets stuck in the extended position, and refuses to move either to focus the lens or to retract when powered off.

Apparently, people who posted about this incident on forums say they had to send the camera for repair and that Canon has horrible customer support and response time.

Here is how the E18 error looks like. You just get a black screen with small "E18" sign in the lower-left corner:

canone18error.jpg

The problem usually happens because dirt or sand get into the lens mechanism. But it seems that more and more people are showing, who took great care of their camera, and still started receiving E18 errors.

Instructions

If your camera is still under warranty, the best thing you can do is to take it to the nearest official Canon repair shop and Canon should fix it for free.

If your camera is out of warranty, or if Canon refuses to repair it for free (happens sometimes if for example they suspect the camera has not been treated properly) you can try some of the methods listed here to repair it yourself. These simple methods have helped a lot of people fix their cameras.

Before trying any of the suggestions, make sure your Canon has fresh batteries and it is in recording mode.

1) Remove the batteries from the camera, wait for a couple of minutes, then put them back in and turn the camera on.

2) Try compressed air. With a fine tip blow off gun and dry compressed air (20 lbs) set the tip between the lens turret and the camera body and turn on the air while moving the tip around the lens. It should remove all dust and sand. Turn the camera on and it should function fine.

3) Another method is to tap the padded USB cover part on a hard surface, for example, a desk. It sounds so simple, but very often in works.

4) Try forcing the camera lens:

Turn off the camera. Place it on the back with the lens facing up and take a look at the spacing between the lens and the lens housing. If you notice that the gap is not even all the way around the lens, the problem should be easy to fix. This type of a problem usually occurs if the camera was dropped while the lens was extended.

Simply - VERY GENTLY - press down the lens on the side where the gap is the biggest. You should hear a "click" as it pops back into place. Try powering the camera back on.

If the lens doesn't extend at all or it extends, and then retracts again, do the following. Turn the camera off. Take the camera in one hand and with the other gently take one part of the lens and gently move it round in a circular movement. Do so with both sections of the lens. You will hear a "click" as it pops back in place. Power the camera on.

Another version of this fix would be to pull and twist on the largest ring of the lens while turning the camera on. Listen for a "click". If at first the focus seems to be off, turn the camera on and off and take lots of pictures, close ups and distance. Focus should slowly start improving.

5) If that doesn't work, there is an online guide for dismantling Canon cameras and fixing the E18 error. (NOTE: Try this only if your camera is no longer under warranty!) It is a great guide with pictures and it can be found at

this link PLS RATE ME FIXYA FOR MY EFFORT

http://www.fixya.com/support/t102982-e_18_problem

Canon PowerShot... | Answered on Dec 01, 2018 | 377 views


Same problem here - the forum posting on the SD 500 seems to be a bit more active (for the same problem).

http://www.fixya.com/support/t102982-e_18_problem

I have been trying to get some images or a service manual for the SD 700, with no luck...

Canon PowerShot... | Answered on Dec 01, 2018 | 437 views


its probably already on its way out. I am wondering why you are asking such a question on a forum rather than taking it straighyt to a camera store to have it fixed before it becomes totally fused.

Longer you use it ij this condition the more it will cost to fix

Please rate my help++++Thanls for using FIXYA


Canon PowerShot... | Answered on Dec 01, 2018 | 102 views


Focus on the nearest edges.. that will give you a "beep" sound which confirms the focus is established. You may need to turn the "beep" sound on from the settings. Hope it helps. Cheers !

Canon PowerShot... | Answered on Nov 04, 2018 | 167 views


Fixya is unable to suggest sources for Canon strap mounts.

Canon PowerShot... | Answered on Jul 25, 2018 | 966 views


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Canon PowerShot... | Answered on Jul 19, 2018 | 805 views


SORRY but fixya has no way to assist you with a 9 year old camera .try the manufacturer's website

Canon PowerShot... | Answered on Mar 07, 2018 | 1,398 views

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