Canon S - Recent Questions, Troubleshooting & Support

the error is E197-000 Printer engine communication error
Erroneous communication between the DC controller PCB and image processor PCB was detected.
- Check the connectors of the DC controller PCB and image
processor PCB.
- Replace the DC controller PCB for normal connection.
- Replace the image processor PCB.

The part number for the DC controller PCB is FM2-8365-000.

Best regards,

Canon CART303... | Answered on Nov 28, 2019

E000 errors are usually a bad fuser (also called fixing assembly by canon) You should buy FM4-3367-000 (for US/ Canada / Mexico 110V version.

Canon... | Answered on Nov 27, 2019

That problem indicates that the scanner unit is defective

Canon i-SENSYS... | Answered on Oct 28, 2019

First verify the socket in the fixing heater is not loose then clear that error form service mode

Canon... | Answered on Oct 28, 2019

Canon I-Sensys... | Answered on Oct 28, 2019

Download from here

Canon... | Answered on Oct 28, 2019

"I tried washing the power board......" That could be a reason why your IR doesn't work.

Canon... | Answered on Oct 28, 2019

check with Mac tech support.

Canon PIXMA... | Answered on Aug 09, 2019

This video shows you how to change the cartridges in a Canon MG2920. The video is actually for the MG2450, but they are exactly the same.

Canon MG2450 Change Ink Cartridge

Canon MG2920... | Answered on Jul 22, 2019

Go to setting, setup.

Canon PIXMA... | Answered on Jul 16, 2019

We also provide the Canon Printer customer Support, Canon Pixma Support Number, software installation, software upgrade, cartridge jam, paper jam issues and much more.

856 269 2666 Canon Pixma Printer Support USA Canon Printer Support

Canon PIXMA... | Answered on Jul 11, 2019

Does the machine operate normally aside of that problems ( are prints Ok?) If so maybe the back light or the screen are defective

Canon... | Answered on Jun 16, 2019

Hi there
On the page below I can find an error code E002-0000 for your Canon model, but not the code you specify, as all codes seem to be in the xxxx-xxxx format.
The page is here and carries all the error codes
Error Codes Canon iR2520
Hope this is helpful, if so would you please register that with Fixya

Canon... | Answered on Jun 07, 2019

Controller Fan error.

1/ Check power supply to the Controller Fan.

2/ Replace the Controller Fan.

Canon... | Answered on May 19, 2019

Cancel printing, turn off the machine. Then clear the jammed paper or protective material that is preventing the FINE cartridge holder from moving, and turn on the machine again.


Canon PIXMA... | Answered on May 16, 2019


Canon... | Answered on May 16, 2019

hi. maybe there is a problem with the system booting section . try to perform a firmware upgrade

Canon... | Answered on May 08, 2019

that error indicates there is a failure in the electronic counter board

Canon... | Answered on May 02, 2019

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