Coby Tablets & eReaders - Page 9 - Recent Questions, Troubleshooting & Support


You need to re-install the firmware, not the original one, but a clean version that is available here: http://www.craigelectronics.com/firmware_update/android4.0/cmp741e_firmware4.0_cleaner.rar

Will reboot several times, and fail the first run, but it will work on restart. It has worked for me and at least 2 other people that I know of.

Coby kyros... | Answered on Mar 06, 2015


Well you have broke the mask of the touch screen. Live with it or buy new cause a fix is more expensive than the device itself

Coby Tablets &... | Answered on Mar 03, 2015


Error message states not compatible don't you understand the message

Coby kyros... | Answered on Feb 23, 2015


if its not charging it cant turn on ? possibly

Coby Tablets &... | Answered on Feb 13, 2015


if you have a google account, you can do this option

  1. When you try different patterns and unable to unlock your phone in five attempts. Then a message pop-up and shows two buttons "next" and "try again".
  2. Now click on "next" button and you see two options for unlocking phone. One is answer the security question and the second option is to provide Google account details.
  3. Mostly people don't set a security question. But if you set it then simply answer the question and unlock your device quickly. Otherwise check the Google account option and click "next".
  4. Now provide your Google account username and password attached with your device and click on "sign in".
  5. After that you are directed to choose new pattern and now you can unlock with this pattern.
if you don't have your google account, you can do the recovery option, but you will lose all your data in there

  1. Power off your phone.
  2. Now press Volume up, power and home button at the same time and wait until your device starts.
  3. When you see logo screen release the power button and keep pressed the other two buttons.
  4. Now your screen shows android system recovery and there is a list. Use Volume up or down keys to select option from the list. And select factory reset option and then press power button to let the action begin.
  5. Now it asks you for confirmation, select "yes".
  6. After factory reset completes, it again shows you android system recovery screen. Now select reboot option and after restart it will not ask you for pattern.

Coby Kyros... | Answered on Feb 10, 2015


Send back, i have the same problem

Coby Kyros... | Answered on Jan 30, 2015


good luck

Coby Tablets &... | Answered on Jan 22, 2015


Perhaps you should reset it and set it up again?
Everything is in the manual.
Here is a link to the manual:

http://s3.amazonaws.com/szmanuals/c551b11cce424bc93b38ce7f3290791a

Coby Kyros... | Answered on Jan 16, 2015


Go to Google or you tube and enter the information of you device that you intend to fix. I did it when my clr get broken , I get a video step by step. Good luck.

Coby kyros... | Answered on Jan 04, 2015


Polarity or voltage? Most adapters are AC , tablets usually 5v 2amp

Coby Kyros... | Answered on Nov 27, 2014


you can try here and no that I don't know this site owner and cannot vouch for any software there. Suggest you download to desktop and scan with you AV before you install.
Solvusoft Microsoft Gold Certified Company

Coby Tablets &... | Answered on Nov 27, 2014

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