Datamax Office Equipment & Supplies - Page 4 - Recent Questions, Troubleshooting & Support

The default password for most Datamax printers is "sysadm"

To view or set the IP Address on a Datamax I-4208, use the Front Control Panel on the printer and follow these steps: Press Menu, go to Communications, then NIC Adapter, then IP Address.

Please tell your printer model. If the printer has a touch screen support you can view the ip from network settings option on the printer. You can also see the ip of the printer by connecting it to your computer through a normal cable and going to its properties.

Most likely this has a ribbon, check the settings for how low before warning. http://www.datamax-oneil.com/assets/maint_manual/I-Class_M2_Maint.pdf go to page 39

The Media Sensor is not seeing the labels or is not configured for these labels. Check Media Sensor position and settings. The Fixed Sensor models have a small window for the sensor at the bottom of the printer, about 3/8" to the right of the left side. If the printer has a movable sensor, the typical position is either 1" to the right of the left edge of the labels, or in the center of the labels. Typical media sensor setting is "Gap Mode". Another common issue is that the sensor might have a piece of label or something stuck to it, covering the lens. Finally, there is a possibility that the reflectivity threshold may need to be recalibrated (see below). This can be difficult, although there are instructions in the Operator's Manual. If physical position/clear view of labels by sensor doesn't seem to be the issue, an easier way to deal with settings issues might be to Restore to Factory Defaults (see below). Datamax E-Class Auto Media Calibration Procedure: The 'Auto Media Calibration Procedure' allows the operator to automatically obtain the optimum (TOF Low and TOF Delta) values for a particular media. These values are useful for media that continues to have troubles after Media Sensor has been manually calibrated (usually preprinted media). This operation feeds 10 inches of media using the current Media Sensor Calibration setting and calculates the TOF Delta and TOF Low values to be used. Upon completion the printer will exit back to 'Calibration Mode' flashing the PAUSED light if successful or the FAULT light if not successful. Note: Before calibrating, be sure the media sensor is set for the appropriate media type, see section 4.4.2, also be sure the printhead is latched down and the cover is closed. To perform the Auto Media Calibration complete the following steps: 1. Load the desired media. 2. Hold the button while powering up the printer. Continue to hold the button until the PAUSED light turns off then release. 3. Next press the button, (the printer will now calibrate to the media) 4. The PAUSED light will flash 5 times to indicate a successful calibration. The FAULT light will flash 3 times to indicate an unsuccessful calibration. Note: If you wish to discard your changes and revert back to the previous calibration simply turn off the printer before Step 5. 5. Now you can save your changes and resume by again pressing the + buttons simultaneously. Datamax E-Class Reset to Factory Defaults Procedure: With the printer off, press and hold the F1, F2, and F3 buttons while turning the printer on. Continue to hold the buttons down until the PAUSED light turns off. The printer will now be set to the 'Factory Defaults'.

Font size is regulated by the document written and the software used to write the document..

You might need to clean "oven" or to change printink calc (carbon paper), how long do you print on the same calc ?

If the ribbon is moving right on the I-4208 so far that you aren't getting print on the left of your label, the typical solution is to make sure that your ribbon roll is pushed all the way in, as far as it will go (at the top center of the printer on the black hub where the ribbon and it's cardboard core slide on). Similarly, make sure that the used ribbon that is winding on to the Rewind Hub at the top front is also in (to the left) as far as it will go).