Dyson Vacuums - Page 8 - Recent Questions, Troubleshooting & Support
Ball filter is popping up, stopping ball rotating and ball area is getting hot
Hi there,I'm sorry to hear you're having difficulties with your DC25 Animal. If the filter inside the Ball will not stay in place during use, please make sure that when you refit it, it locks into place with an audible 'click'. I can confirm it's normal for your Dyson to become warm during use, but if you're concerned that it seems excessively hot, I'd encourage you to get in touch with us directly so we can help. You can reach us on 0800 298 0298 (UK), or 1-866-693-9766 (US).Best wishes,JackDyson Online Customer Support
http://www.dyson.com
My Dyson DC25 keeps blowing off the filter within
I would try the filter first. The filter on your unit should be replaced at least once a year, more often if it gets used a lot or in a very dusty or dirty environment. If the filter is clogged air cannot pass through it just as if you laid a piece of plastic over it which can cause it to blow off.
Changing the HEPA filter on a DC17 Animal
Just took my Dyson in and yes my HEPA needed changing. It's under the right wheel (as you're looking at the machine); you can see it through the "vents" above the wheel. The screw is on the bottom of machine.
You will probably need a Torx (star) 15 screwdriver -- that's what Dyson seems to use everywhere.
Dyson DC 17 Asthma allergy Vacuum
I had a similar issue. I called Dyson. Hey why not, the number is right on the from of the machine. SO IS the beater bar on/off button, right next to the big red on/off switch. It does have a safety off when something jams the bar from rotating so the motor doesn't burn out. I also removed my sock and on restarting the thing, the beater bar would motor was not turning on. I thought the reset would be inside but no, it is right outside in plain view, which I didn't see either. It is a grey button opposite the big red on/off switch. Boy did I feel dumb after that phone call!
Dyson v6: It looks like it stopped charging.
If it's only 2 weeks old, you could have a defective either charging system or just a bad battery. Most places offer free replacement within 30 days of purchase. I would take it back to your place of original purchase. I hope that helps!
7/26/2019 10:41:21 AM •
Dyson V6...
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Answered
on Jul 26, 2019
Vacuum cleaner won't pick up
There are a couple of reasons you could be having this issue. First, I would first suggest checking your brushroll and removing any hair or fibers wrapped around it. Second, check airflow and filters. remove hoses and rid them of any debris that may be trapped inside. Also, vacuum bags that are more than half way full will cause your machines suction to dramatically reduce. Thirdly, check to see if your machine is on the right setting. Some machines have a bare floor and carpet setting. Using the wrong setting will keep your vacuum from properly doing its job. Lastly, it may be a motor issue. If this is the case, I would suggest consulting with your local technician.
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