Dyson Vacuums - Page 9 - Recent Questions, Troubleshooting & Support


http://www.fixya.com/support/t27154739-dyson_wand_cap_animal_2_not_attached

Nov 29, 2018 - If you puncture the hose by pulling too hard, the hose will be ruined. Tahe your time and look for something unecpected, like a toothpick or a ... My dyson animal vaccuum has suction in the hose ...
11 answers
Dec 7, 2018
SOLVED: How do I use my dyson animal 2 vacuum ...
10 answers
Jul 29, 2018
SOLVED: How to stretch the dyson ball vacuum hose
2 answers
Feb 7, 2012
SOLVED: My dyson animal 25 wand won't go into tube
3 answers
Feb 2, 2011
More results from www.fixya.com

Dyson Vacuums | Answered on Feb 27, 2019


Dyson Vacuums | Answered on Feb 27, 2019


https://www.productreview.com.au/listings/dyson-dc29/q-and-a?page=2
Machine cut out during use. Most Dyson vacuums have a built in safety system thatstops the machine if it begins to overheat. This usually happens because the machine or tools are blocked. If your machine cuts out, unplug it and leave it for at least an hour to cool down.
Dyson vacuums purchased in other markets may not include a fuse within the plug. However, most Dyson vacuums are protected by a thermostat engineered to shut the machine off for protection if it starts to overheat. ... The vacuum shouldreset automatically after it's had at least 1-2 hours to cool down.

Dyson Vacuums | Answered on Feb 27, 2019


Your manual show have the instructions. If you lost it, then
http://www.manualsonline.com/

Dyson Vacuums | Answered on Feb 27, 2019


Time for a replacement.

Dyson Vacuums | Answered on Feb 25, 2019


It may be an electrical problem getting power to the power head. You will have to figure out why it is not getting power

Dyson Dc23... | Answered on Feb 25, 2019


Google is your friend. Use it.

Dyson Vacuums | Answered on Feb 24, 2019


Dirt and gunk can keep the lever or dust compartment door from moving freely. Clean if dirty.

Dyson Vacuums | Answered on Feb 24, 2019


Many devices including this one have what's known as a thermal cut out.

It is there for obvious safety reasons and prevents the temperature in the locality of the cut out from exceeding a pre-defined value.
Some of them require you to press a reset button in order to switch the power back on and other types simply reconnect the electricity supply when the temperature returns to normal (safe) operating limits.
The Dyson DC07 has a thermal cut out located close to the motor and it is of the "self resetting" type.
If your vacuum cleaner switches off after a few minutes the most probable cause (there can be others) is the thermal cut out has operated.
The first and most important thing to do is to establish why it has operated.... If the airflow around the motor has become restricted then it will not be being sufficiently cooled and so it will have cut out correctly. However, thermal cut outs are often quite crude internally and it is not uncommon for them to start cutting out at too low a temperature. So...

Here's what to do...
(some tools may be required to complete the following so read the entire procedure before starting. Please note this is not an absolute guide if you need really foolproof step by step instructions... buy a manual! But this should help)
  • remove and thoroughly empty the dust bin (do not put it back yet)
  • remove and clean the drum filter to the right of the motor (right when looking at the front of the machine). (N.B. Never put this back if it is still damp)
  • remove the accessories from the upright section
  • withdraw the handle and separate it from the flexible hose (all of these and the following parts have a colored (commonly yellow) release tags/buttons/levers *** Never force anything!! ***
  • remove the flexible hose
  • remove the pipe union to the left of the motor
  • carefully lie the machine on its front (wheels uppermost) and remove the u-bend
Check all these parts for blockages/clogging before continuing...

There are now only two areas left that I know of which may cause further blockages. One is the "whole of life filter" located under the dust bin and the other one is inside each of those seven little cones (cyclonic chambers) at the top of the dust bin (root 8 cyclone is usually written on one of them). The following will require some tools and some common sense...
  • carefully prise the plastic disc up (the one under where the dust bin rests) use a flat bladed screwdriver or similar releasing it from the lug you can see at the front. Inspect the filter and replace if necessary (when replacing it you may find the original has been glued to the plastic lid - if so gently scrape it off )
  • If none of the above has revealed an obvious problem lets turn our attention to these pesky little cones... if you have ever vacuumed up any damp material these can become blocked. You will need a size 15 star drive (sometimes known as torx TX-15) screwdriver. I recommend you buy one with a shaft length of at least 70mm (you will need one this long if you are to access the thermal cut out later)
  • Place the bin assembly on a suitable dust sheet.. this can get messy!
  • remove the clear plastic outer bin
  • undo the three star drive screws at the top and partly withdraw the top ***careful*** you can not fully withdraw this piece. All we are doing here is creating a bit of limited access and "peer room" (before withdrawing the lid you may wish to peer underneath and for future reference note how the release rod is engaged).
  • now here you have to use a big dollop of care and common sense. By peering into these cones (shine a powerful torch through the sidewall of the cone) see if you can tell if any of them are blocked.
  • using a small piece of wire or similar gently poke any blockages away. Be careful not to damage the loose but still attached lid.
  • reassembly is a bit tricky because you have to re-engage the release rod at the bottom whilst at the same time pushing the lid back into position. Take care not to damage or trap the large rubber sealing ring as you press the lid home Finally replace the three screws being careful not to over tighten.
If none of this revealed anything very positive... Its time to open up and inspect the motor casing/thermal cut out.

**** WARNING**** The next section requires someone who is technically minded, has fiddly fingers patience and a basic understanding of typical plastic goods assembly techniques. As I am not including photo's the descriptions given can only be considered as pointers to how to do it (I'm not writing a Haynes manual here! So if you are a cak handed clot with little or no patience and a tendency to resort to ever bigger hammers - take the vacuum cleaner to an independent repair shop - explain the symptoms, tell them what you have done so far and leave it to them!!

  • In order to release the roller brush and belt mechanism turn the vacuum cleaner face down undo the three 1/4 turn screws and carefully withdraw the grey plastic cover (ease the belt guard section gently away)
  • coax the belt from the motor end then withdraw the belt and roller from its housing
  • Now we need to release the mains cable from the switch area to the motor housing - Undo the screw below the yellow switch
  • Working from the back prise the plastic housing forwards (this is tricky) leaving the switch in the on position can help but the main lugs stopping the housing from coming forwards are at the top just behind the big yellow switch button. the best way is to insert a fairly small flat bladed screwdriver in past the upper lugs at the back and put a slight outwards force on the housing tou are trying to remove... patience! Repeat for the other side
  • Now undo the electrical connections and release the flex from its channel so it is free to be withdrawn when you release the motor housing
  • turn the vacuum on to its front and remove the four torx drive motor housing securing screws (two of these are down a fairly deep recess)
  • carefully withdraw the complete motor assembly from the shell
  • The remaining part of the grey plastic casing can now be removed (a bit fiddly)
  • You should now have the complete motor assembly housed in a black plastic case with the grey intake at one end. Inspect this carefully and you will see that the grey intake is held in place with four lugs. gently prise the black plastic over these lugs and the grey intake will come away
  • Now you need to do two things in stages - pressing on the shiny metal motor shaft will push the motor out of the black casing but make sure that at the same time you feed the mains flex complete with rubber boot through the hole.
  • Voila the motor is now exposed
  • Inspect the motor for any signs of overheating or damage - check the brushes are OK (if you don't know what these are and you've got this far, now may be the time to ask a friend with a bit more knowhow to help!)
  • Unplug the electrical connections and undo the small Phillips screw holding the plastic assembly to the motor casing (this contains a capacitor and firmly pressed against the metal motor casing is the thermal cut out
  • If all else seems OK replace the thermal cut out with a new one and reassemble
  • No I'm not going to explain how to do that! For the most part just carefully reverse these instructions! - come on you've made it this far!!

NB. NEVER remove or bypass the cut out. this really could be very dangerous!

I hope this is of some help... Regards to all.


Dyson DC07... | Answered on Feb 22, 2019


Hi I have tried to open my dust pan but no can do it won't budge it is a v8 stick

Dyson Vacuums | Answered on Feb 22, 2019


Take the sole plate off the brush bar (with a coin or a screw driver)compartment and check for blockages near the brush bar and make sure the brush bar spins round freely.
Its sounds like the clutch is slipping (it does this to protect it self from burning out when something is stopping the brush bar from turning)
A quick test is when in upright position turn the brush bar knob to off
(usally in drive postion) then try the user position again - the brush bar should not be turning and they should be no noise

Dyson DC07... | Answered on Feb 19, 2019


if it started after you cleaned the filters, it is because when you smack the filter that is in the ball like they tell you to, it pushes the gasket in so air can sneak past it. take it back out and pull the rubber gasket away from the filter so there is about 1/16-1/8" away all the way around, then put it back in. it will seal it and stop.

Dyson DC25 All... | Answered on Feb 18, 2019

Not finding what you are looking for?
Dyson Logo

10,188 questions posted

Ask a Question

Usually answered in minutes!

Top Dyson Vacuums Experts

AskDyson
AskDyson

Level 3 Expert

2572 Answers

Nick Olsen

Level 2 Expert

196 Answers

Gerry Harvey
Gerry Harvey

Level 3 Expert

1481 Answers

Are you a Dyson Vacuum Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...