Ecoquest Air Purifiers - Recent Questions, Troubleshooting & Support


I have a pdf copy of the manual I can send you.

Ecoquest Living... | Answered on Nov 23, 2019


Your fan motor probably needs additional maintenance, in the way of lubrication.

After removing the unit from power, access the Fan blade and spin with finger. If there is any resistance to note then the spindle running through 2 bearing surfaces needs lubrication.

See the other question/answer to fan removal - motor lube.

If you have any sort of humidity to contend with and have a FreshAir model F1 or earlier different type, they seem to have some corrosion problems after a period of a couple years.

It is just a function of the machine/job that necessitates such maintenance.

Ecoquest Fresh... | Answered on Nov 22, 2018


My unit would display e001 and e003 errors. Cleaning the filter and replacing the ceramic ozone plate did not fix it. Ended up taking the board out and inspecting it. Three capacitors were bad. After replacing, the system is working again.
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Ecoquest Fresh... | Answered on Nov 13, 2018


You probably have a burned out high voltage transformer. That's what produces the ozone. Helpful hint...........the high voltage transformer is also the one used in bug zappers

Ecoquest Living... | Answered on Jul 23, 2018


You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

Ecoquest Fresh... | Answered on May 19, 2018


your unit keeps burning the fuse. But You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

Ecoquest Air... | Answered on May 19, 2018


there is not enough power supplied to the motor. But You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

Ecoquest Air... | Answered on May 19, 2018


There are no schematics available, But You can fix your unit, trade it in for a brand new one or find additional help here: https://freshairpurifiers.net

Ecoquest Air... | Answered on May 19, 2018


EcoQuest Focus has no filters or parts to change. Just vacuum. https://freshairpurifiers.net/

Ecoquest Fresh... | Answered on May 19, 2018


there is a fuse in the back right next to the power cord.

Ecoquest Air... | Answered on May 18, 2018


replaced the lamp, still not working.

Ecoquest Flair... | Answered on Feb 13, 2018

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