Ecoquest Air Purifiers - Page 9 - Recent Questions, Troubleshooting & Support
How long do Ecoquest purifier plates last?
The "Replace Plate" message comes on for more than just the plate. Is the fan still running when it displays (Replace Plate"? The squeaking noise would be coming from the fan. I don't know what all it works for. It does display when the plate contacts are dirty, when a wire to the plates is loose or corroded, when the bulb is bad or loose and when the ozone generator quits. I have encountered all of those. Plates should last a couple of years, depending what's going on in the indoor environment. Before you go any farther, call (336) 499-2505 - they give away information and will help you solve your specific problem.
Fresh air is making a popping sound
Carefully examine the plate. If there are black burnt spots next to the wire, it needs to be replaced. Otherwise, cleaning it will stop the popping sound.
My EcoQuest Fresh Air unit stopped working. The fuse seems to be good. It will not turn on. Any suggestions?
A common problem with the Fresh Air when they are not cleaned regularly is heat build up, which may cause circuit board failure. There are two processors on the circuit board which burn out. The circuit board can be repaired rather than replaced at a very reasonable cost and one repair facility will guarantee their work for 1 year. Call toll free (336) 499-2505 between 8: 00 AM and 5:00 PM Eastern time and they will gladly help you.
Fan turning on and off
Check your filters make sure that they are clean, and/or it could be a malfunction in the sensor
How do I clean the glass plates in the flair living air f141023
Usually a mild cleanser is all you should need. In some extreme examples you to clean the contact area and the contact itself for ptting, and then lightly rub the mesh with 600 grit finishing paper to break up the silica that may have formed.Ozone itself is a power oxidizer, it will clean the air in an enclosed room. Excessive Ozone "can" be a problem that usually manifests itself as upper respiratory irritation. Lower levels oxidize with pollutants and you never know it's there.Ozone will also attack eurethane foams, foam rubber, and elastic rubber. So speaker surrounds usually decompose, and headliners in cars often fall apart about 6 months after exposure-used car dealers use them a great deal to kill residual tar and soot from smokers.
Flashing UV light
I would jump out on Ebay and get a bulb and starter for around $20-25. Easy to install!
GETTING FAN OFF
Plastic tends to conform to the metal shaft over time, however they will usually come off intact. If there are ears on the retaining clamp, press those together to expand the clamp and remove it from the fan hub, then carefully apply pressure tot he back side of the hub to extract it off shaft.If you cannot get easy access to it, sometimes gentle rocking of the fan blade from the hub will free it once the clamp is removed.
Fresh Air: Replace the plate
I found this link to get parts for it:
airpurifierrepair.com
Ecoquest can support the product for you as well regardless of who you bought it from.
Not finding what you are looking for?