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Hi, it sounds like the unit that puts the drag on the flywheel is not being released properly. You will have to check all the workings that makes the drag go on and off.

Epic A17U... | Answered on Nov 27, 2018

You can always look on Youtube for a video on how to do this, it might be more helpful than a diagram.
Otherwise, you can always google this or look it up on Pinterest.

Epic Commercial... | Answered on Oct 02, 2018

Hello, Andera -

The information here may prove instructive:

Also, the instructions here may be helpful:

If after following the directions on the web pages cited above do not work, then I recommend you contact Leap Frog Customer Support.
See the Contact Us information for the company here:

Best wishes.

Epic Toys | Answered on Jun 05, 2018

Fixya is unable to suggest sources for Epic treadmill parts.

Epic Exercise &... | Answered on Apr 12, 2018

If you lift your treadmill deck up, you will find 2 screws underneath, on the side, towards the front. remove them and that should do the trick.

Epic View 550... | Answered on Jan 20, 2018

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