Epic Exercise & Fitness - Recent Questions, Troubleshooting & Support


Hi, it sounds like the unit that puts the drag on the flywheel is not being released properly. You will have to check all the workings that makes the drag go on and off.

Epic A17U... | Answered on Nov 27, 2018


Fixya is unable to suggest sources for Epic treadmill parts.

Epic Exercise &... | Answered on Apr 12, 2018


If you lift your treadmill deck up, you will find 2 screws underneath, on the side, towards the front. remove them and that should do the trick.

Epic View 550... | Answered on Jan 20, 2018


It is most important that when assembling your system, all parts attached with screws, nuts, and bolts are fully tightened. That is true especially with the hand rails that are affixed to the Front of the platform to the rear. Recheck the motor mount and make certain it is solid. Every unit when assembled should be identical, however, if a part is not true (meaning it is bent, dented, etc.) it may not align 100% and make a noise when the device in in operation.

Epic View 550... | Answered on Jan 13, 2018

Not finding what you are looking for?
Epic Logo

376 questions posted

Ask a Question

Usually answered in minutes!

Top Epic Exercise & Fitness Experts

Ross Metcalfe
Ross Metcalfe

Level 2 Expert

135 Answers

Colin Stickland
Colin Stickland

Level 3 Expert

22485 Answers

The Knight
The Knight

Level 3 Expert

76237 Answers

Are you an Epic Exercise and Fitnes Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...