GE Home Security - Page 2 - Recent Questions, Troubleshooting & Support

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Ge security system says service and the red fire light is on but there is no fire.

Try disarming system twice to get the fire zone to reset. If that doesn't work, try to downpower the entire system, including back up battery then re-power the system with the back up battery first.
10/24/2018 1:30:36 PM • GE Home Security • Answered on Oct 24, 2018
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How reset dvsr admin password to default settings

First of all, here is the direct link to the ONLINE USER'S MANUAL for that model:

http://www.novisec.nl/cms/component/option,com_docman/task,doc_view/gid,67/


To view the Owner's Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Owner's Manual.

You may need ADOBE READER installed on your computer to read PDF documents. You can download this free at WWW.ADOBE.COM if necessary. Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, and then just follow the onscreen instructions to install it.

See page 17 of the ONLINE USER'S MANUAL for detailed instructions on how to reset the unit to default settings. Basically it says:

Push the MENU button, select admin and enter 3477 for the password, then press OK to confirm.
Use the arrow keys to navigate to UTILITIES, then press ENTER.
Then navigate to RESTOREPARA and press ENTER.
Then select OK to confirm and the system will automatically reboot.

Please comment back here to this page if you have any questions, have difficulty accessing the links, or just require further general assistance and I will respond as soon as I see it.

Thank you very much and good luck.

Joe.
10/8/2018 12:05:04 PM • GE Home Security • Answered on Oct 08, 2018
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Default password

If memory serves me correct, most of the GE/Truvision etc. DVRs have to be sent back in for the password to be defaulted. I may be incorrect on this, will double check.
7/21/2018 1:55:57 PM • GE Security... • Answered on Jul 21, 2018
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Simon xt key fob

doors and windows are armed with the single press. All devices programmed as "perimeter" will arm. "interior" devices still need a second press of the lock button
5/4/2018 7:10:56 PM • GE Simon XT... • Answered on May 04, 2018
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How can i rest a password on my truvision dvr30

The TVR 30 is shipped with one predefined user for the system administrator and seven predefined standard users. The default system administrator logon uses admin as the account name with a default password of 1234. You can modify the admin password but not the admin user name. The seven predefined standard users are labeled User1 to User7 with a default password of 4321 and level 4 access. The administrator can customize the seven standard users and define their privileges. Use the Users screen (shown in Figure 20 below) to manage users. Note: When accessing the main menu for the first time, the system lets you pick either an admin user or a regular user (User 4) by default. If you select User 4, enter the initial default password of 4321.
4/29/2018 6:38:06 PM • GE TRUVISION DVR... • Answered on Apr 29, 2018
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I keep getting a false allarm from one of my

Double check the alignment of the sensor and magnet, the house may have settled and the alignment may have changed enough to show the fault / set the alarm off. There should be a notch or series of notches on the transmitter, make sure the magnet is centered on that. Also make sure the gap between the two is as small as you get it and still able to operate the windows (both vertically and horizontally). If all that checks out, you could have a tamper switch (GE uses a spring to hold it down) that is not getting fully depressed. or, you may have a bad transmitter. If it is the spring, you may be able to stretch it out a little to ensure good pressure on the tamper switch.
4/9/2018 3:08:03 PM • GE Security... • Answered on Apr 09, 2018
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Hi, i have a ge simon xt alarm... i want to disconect one of the sensers...it wont let me do that...what do i do?

you need to get the installer code, then enter programming mode to delete the sensor.
3/28/2018 5:17:08 PM • GE Home Security • Answered on Mar 28, 2018
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Replacement system battery

System was made by Ness under contract for FAInesscorporation.comTo get the below photos at a better quality and all in one (pdf) file - on how to remove the cover of an FAI Security Guard version 1 and version 2 go here: (if below link is not clickable - just copy / paste into browser)https://www.mediafire.com/file/3wsrux1fx19770h/18_photos_in_a_pdf_document.pdf/fileimage01-5ztydxqv21qcjh1qf3tfcuoh-d-14.jpgimage02-5ztydxqv21qcjh1qf3tfcuoh-d-20.jpgimage03-5ztydxqv21qcjh1qf3tfcuoh-d-21.jpgimage04-5ztydxqv21qcjh1qf3tfcuoh-d-22.jpgimage05-5ztydxqv21qcjh1qf3tfcuoh-d-23.jpgimage06-5ztydxqv21qcjh1qf3tfcuoh-d-24.jpgimage07-5ztydxqv21qcjh1qf3tfcuoh-d-25.jpgimage08-5ztydxqv21qcjh1qf3tfcuoh-d-26.jpgimage09-5ztydxqv21qcjh1qf3tfcuoh-d-27.jpgimage10-5ztydxqv21qcjh1qf3tfcuoh-d-28.jpgimage11-5ztydxqv21qcjh1qf3tfcuoh-d-29.jpgimage12-5ztydxqv21qcjh1qf3tfcuoh-d-30.jpgimage13-5ztydxqv21qcjh1qf3tfcuoh-d-31.jpgimage15-5ztydxqv21qcjh1qf3tfcuoh-d-32.jpgimage16-5ztydxqv21qcjh1qf3tfcuoh-d-33.jpgimage17-5ztydxqv21qcjh1qf3tfcuoh-d-34.jpgimage18-5ztydxqv21qcjh1qf3tfcuoh-d-35.jpg
3/5/2018 4:35:28 AM • GE Security... • Answered on Mar 05, 2018
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I just spliced open the wire coming out of the camera.it only has 3 wires.they are black,red,and yellow. so now i dont know witch goes where? need some help..

red & black is your power + & ground -. Yellow and black is your video and ground. you probably don't have audio if there is not another wire. If you have a shield wire around the others sometimes that is used for ground and in that case red and shield wire would usually be the power.
12/4/2017 2:08:31 AM • GE 45231 Home... • Answered on Dec 04, 2017
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I have alot of CyberDome ll cameras (probably 30)

Most likely capacitors failing on the camera process board. They can also cause no picture, dark picture and sync loss. I use freeze spray to try to make the symptoms happen and heat to bring try to isolate it to an area. It's not so easy to change the capacitors if you do find which one (s) though.
12/4/2017 1:56:08 AM • GE Security... • Answered on Dec 04, 2017
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I can log into my system using ie 7 and windows xp

Try removing the plugin and reinstall if it is there. It is possible the plugin did not install properly or it was blocked by security settings. You may have to lower security settings temporarily while you install and may have to enable active x settings.
12/4/2017 1:39:30 AM • GE Digia II... • Answered on Dec 04, 2017
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Simon xt arms itself

there is an auto arm feature programmed in to the system. Check your setting and the system clock.
10/27/2017 3:00:09 AM • GE Simon XT... • Answered on Oct 27, 2017
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Simon XT dealer code in the panel is locked out by Monitronics

try this site maybe they can help you out. it is a manual https://www.manualslib.com/manual/594874/Ge-Simon-Xt.html good luck
10/23/2017 11:36:19 PM • GE Simon XT... • Answered on Oct 23, 2017
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Ds 924 motion detector

It may have been previously learned into a zone. Sometimes, the motion will trip and activate a signal that can be learned into another zone you are trying to program. exit programming, then "tamper" the cover for the circuit board, not the battery access, on the motion, check the "status" light to see if a zone is displaying "tamper". Also check battery orientation in back of motion. When battery is first installed correctly. The light should activate during the first minute.
10/2/2017 12:35:34 PM • GE 60-511-01-95R... • Answered on Oct 02, 2017
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Cannot log in to web interface for DVR30 with IE 9

Try updating IE to the latest version if not you can try firefox or google chrome check the manufacturers docs to see if they require a certain web browser.
8/30/2017 10:16:59 AM • GE Home Security • Answered on Aug 30, 2017
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GE Simon 3 door contact Where can I purchase a replacement?

Call GE for parts. Sears also has repair service for GE.
7/19/2017 5:22:26 AM • GE Home Security • Answered on Jul 19, 2017
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