if you are desperate for an answer , call your local service agent for that brand and have them do a service call
we are only volunteers who may have experience on your make but other wise you will not get an answer
Hi ya,
k, not sure if you have all drivers n stuff so maybe you'll get what you need from here, click or copy link, hope this helps, n g'luck, paul. http://support.ricoh.com/bb/html/dr_ut_e/nrg/model/x2015_18/x2015_18en.htm
Sc5oo is main motor lock and d solutn is to change the main motor and u wil first chek if dre s any thg dat dos nt allow d main motor to roll freely.most especialy the catridge if d geer in the catridge as been broken.if u dnt understand me wel u cn cal me on o8o65816631
