HP Computers & Internet - Page 5 - Recent Questions, Troubleshooting & Support

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Where do I download the alexa app on windows 10

To download the Alexa app on a Windows 10 PC, you can follow these steps:
  1. Open your web browser and go to the Amazon website.
  2. Click on the "Account & Lists" drop-down menu in the top right corner of the page and select "Your Devices" from the list.
  3. Click on the "Add Device" button and select "Alexa Devices" from the list.
  4. Choose "Alexa App" from the options and click on the "Download" button.
  5. The Alexa app will start downloading. Once the download is complete, click on the "Run" button to start the installation process.
  6. Follow the prompts to complete the installation process.
  7. Once the Alexa app is installed, you can launch it and link it to your Echo Dot by following the on-screen instructions.
Alternatively, you can also download the Alexa app from the Microsoft Store. To do this, follow these steps:
  1. Open the Microsoft Store app on your Windows 10 PC.
  2. Search for "Alexa app" in the search bar.
  3. Click on the "Alexa" app from the search results and select "Get" to start the download.
  4. Once the download is complete, the Alexa app will be installed on your PC and you can launch it and link it to your Echo Dot by following the on-screen instructions.
12/21/2022 8:00:56 PM • HP Computers &... • Answered on Dec 21, 2022
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Robotic failure 9e 09

The error "Robotic failure 9e 09" on an HP STORAGEWORKS MSL2024 AG117A 4.8TB/9.6TB ULTRIUM-2 448 TAPE LIBRARY may indicate a problem with the library's robotic system. This can be caused by a variety of factors, including software conflicts, hardware issues, or damage to the robotic system. Here are some steps you can try to fix the problem:
  1. Restart the library: Try restarting the library to see if the issue is resolved.
  2. Check for updates: Make sure that the library has the latest firmware and software installed. You can check for updates on the HP website or through the library's web-based interface.
  3. Check for hardware issues: Check for any visible damage or issues with the hardware, including the robotic system. Make sure all the cables and connections are secure and not damaged.
  4. Check for software conflicts: Make sure that the library is not experiencing any software conflicts with other devices or systems.
  5. Contact technical support: If the above steps do not help, you may need to contact HP or a technical support team for further assistance. They will be able to diagnose the problem and provide you with the necessary support.
It is also a good idea to check the documentation or manual that came with the library for any troubleshooting tips or recommendations.
12/21/2022 8:00:50 PM • HP STORAGEWORKS... • Answered on Dec 21, 2022
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Instruction referenced memory

The error "Instruction referenced memory 0x40028e28 referenced memory at 0x00000000" may indicate that the program you are using is trying to access memory that is not allocated or has been corrupted. This can be caused by a variety of factors, including software conflicts, hardware issues, or malware. Here are some steps you can try to fix the problem:
  1. Restart the device: Try restarting your device to see if the issue is resolved.
  2. Check for updates: Make sure that all the software and drivers on your device are up to date. Installing any available updates may fix the issue.
  3. Check for malware: Run a malware scan to check for any malicious software that may be causing the issue.
  4. Check for hardware issues: Check for any hardware issues that may be causing the problem. This can include damaged or failing hardware components, such as the memory or hard drive.
  5. Repair or reinstall the software: If the above steps do not help, you may need to try repairing or reinstalling the software that is causing the error. Make sure to follow the instructions provided by the manufacturer or technical support team to properly uninstall and reinstall the software.
If none of these steps help, you may need to contact a technical support team for further assistance. It is also a good idea to check the documentation or manual that came with the software or device for any troubleshooting tips or recommendations.
12/21/2022 8:00:48 PM • HP Computers &... • Answered on Dec 21, 2022
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My hp laptop does not show SKIP DRIVE on the screen option

use cmd option
12/18/2022 7:23:08 PM • HP Computers &... • Answered on Dec 18, 2022
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How to Reset HP Mini 1000 Laptop BIOS?

http://laptoppassword.blogspot.com/2011/06/hp-mini-password-service-compaq-mini.html

Clear Bios Password for HP Mini - Compaq Mini:
HP Mini 1000, HP Mini 110, Compaq Mini 110C, Compaq Mini 110, HP 2230S, HP Mini 1120LA, HP Mini 1151NR, Compaq 700....If you see this screen on boot:Enter CURRENT Password: [_______________]
We can help you Remove Password, right now !!!
You just enter 3 random passwords one by one and see if you get a similar [System Halted] message with 10 chars Error Code. (e.g CNUXXXXXXX, 2MCXXXXXXX....)
12/11/2022 9:16:53 PM • HP Mini 1000 ... • Answered on Dec 11, 2022
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Password of HP LE1901w monitor

It is unlikely that your HP LE1901w monitor has a password, as monitors do not typically have password protection. If you are unable to access the settings or menu on your monitor, it may be due to a different issue, such as a faulty control panel or a problem with the cable or connection to the computer. To troubleshoot this issue, you can try the following steps:
  1. Check the connections between the monitor and the computer to ensure they are secure and functioning properly.
  2. Try using a different cable or a different input on the monitor to see if the problem persists.
  3. Check the monitor's control panel and buttons to see if there is any damage or if they are not functioning properly.
  4. If the problem persists, you may need to contact the manufacturer or a qualified technician for assistance.
If you are unable to access the settings or menu on your monitor, you may want to consult the user manual or contact the manufacturer for further assistance.
12/10/2022 5:18:55 PM • HP Computers &... • Answered on Dec 10, 2022
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I need help with repairing HP z74 CRT monitor with power failure...

If your HP z74 CRT monitor is not turning on, there could be several potential causes. Some common causes of power failure in CRT monitors include:
  • A faulty power supply: The power supply is responsible for providing power to all the components of the monitor, so if it is not functioning properly, the monitor will not turn on. You can test the power supply by using a multimeter to measure the voltage at the output connectors. If the voltage is not within the expected range, the power supply may need to be replaced.
  • A faulty flyback transformer: The flyback transformer is a critical component of a CRT monitor, as it converts the high voltage AC input from the power supply into the low voltage DC output required by the other components of the monitor. If the flyback transformer is faulty, the monitor will not turn on. You can test the flyback transformer by using a multimeter to measure the voltage at the output terminals. If the voltage is not within the expected range, the flyback transformer may need to be replaced.
  • A faulty or blown fuse: The fuse is a safety device that protects the monitor from damage due to excessive current. If the fuse is blown, the monitor will not turn on. You can test the fuse by using a multimeter to measure the resistance across the fuse. If the resistance is very high or infinite, the fuse is blown and will need to be replaced.
To diagnose the specific cause of the power failure on your HP z74 CRT monitor, you may need to open the monitor and perform some basic tests using a multimeter. This will help you identify the specific problem and take the appropriate steps to fix it. It is important to note that working on electronic equipment can be dangerous, so if you are not familiar with electronics repair, it is best to seek the assistance of a qualified professional.
12/10/2022 2:30:44 AM • HP Computers &... • Answered on Dec 10, 2022
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How do I set up my pocket pc to use wifi both at home and when I am traveling

You can simply follow the first 3 steps of this (http://iris.nyit.edu/oit/academic/FAQ/faq/2wireless/20026/20026.pdf) tutorial. After that, you should see your home wifi name in the list (as in the photo in the tutorial.). If it's not showing up, you can try to change your home wifi settings to accept both 802.11b standart and 802.11g standart. (Because your device only supports 802.11b standart). Steps of changing these settings of a wirless modem changes from manufacturer to manufacturer. I hope this helps.
12/8/2022 5:20:46 PM • HP iPAQ HX2415... • Answered on Dec 08, 2022
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How could I connect my home WiFi to my HP computer

wifi is not a proxy,go into your internet settings and change it to connect automatically,not proxy
12/8/2022 5:20:41 PM • HP Computers &... • Answered on Dec 08, 2022
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Hy... I have an HP Pavilion dv7-2155eg and the

you left out 2 facts when DID it last work ok on this LT. never, last year , 2008 or what, my guess NEVER ! no OS stated, W7? what? and MUST MATCH !!! drivers !!! facts the product is 100% dead now at HP, no support at all . period they will just quip "legacy" sorry.. https://h30434.www3.hp.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=xb3000 you have the wrong dock. here is the old data sheet it tell you only these PC work The xb3000 Notebook Expansion Base is compatible with all HP Pavilion dv2000, dv6000, dx6000, dv9000, tx1000, tx2000 and Compaq Presario V3000 and V6000 series notebooks. this is what you have. http://h10032.www1.hp.com/ctg/Manual/c01686692.pdf shows xp last supported OS back then then.2008 but? more lots more, you can search at HP all day but NO OS STATED BY YOU and why you think your PC runs on this X the last post at HP said HP 15-r264dx does not have docking port, you have to use USB "dock" such as HP USB 2.0 or USB 3.0 docking stations. and last here is your correct docking station (you never asked first) https://h10057.www1.hp.com/ecomcat/hpcatalog/specs/provisioner/05/KN745AA.htm KN745AA - HP Notebook QuickDock so let me guess the real story i found this docking station at a garage sale for $5 what does it FIT answer, see link 2 above , PDF for the data sheet, ever like just google ? here is 1 hit, found the service guide. 2006(11 years old) http://h10032.www1.hp.com/ctg/Manual/c01103327.pdf page 6 shows it dont work on your PC. so that 2 books that said that. if does not mention OS, but 2006 we know is XP , never run XP ever. there are rumors of hacks that can make it work but only no details. for sure it must be a hardware match. then you need drivers to run it, but if your OS is not XP finding them now is very very hard. only google can find them and I see ZERO
12/7/2022 11:29:09 AM • HP Computers &... • Answered on Dec 07, 2022
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Where to buy good hp laptop battery?

I would try Ebay....laptop batteries can be very expensive as you've probably noticed. I got one for my Mac very reasonably off Ebay.
12/2/2022 6:58:04 AM • HP Computers &... • Answered on Dec 02, 2022
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Unlock hp colour laserjet cp4525 printer

https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/Unlocking-a-CP4525/td-p/5042445?attachment-id=4211 Procedure suggested above will at minimum require "re-connection" of printer to relevant computers. That is, in factory fresh condition, it has not been linked to your network. I would cold start the printer from a complete power down before trying this reset. If you have access to the information menu on the printer use it to print a config page for the page counts. Get a config page first because the serial nr's going to be wiped and you'll need to input it again. Page count's also lost .
12/2/2022 2:35:48 AM • HP Computers &... • Answered on Dec 02, 2022
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Removing virtual drive

It depends what program you used to add it in the first place. Open the software and look for settings, or just uninstall it.
11/30/2022 7:10:30 AM • HP Pavilion... • Answered on Nov 30, 2022
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Hi! Just want to share to you my HP dv2520

Try removing all the hardware exept for one stick of RAM and HDD (ie. wireless card, battery, modem, etc) then see if it boots up OK, if it dosent, try the other stick of RAM instead of the other (if it has 2), if it does, keep adding hardware untill it does not, then either replace the faulty hardware or if it something you don't need dont put it back in (eg. modem).
11/23/2022 9:00:10 AM • HP Computers &... • Answered on Nov 23, 2022
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How do I unlock my password on my elitebook 8440p

BIOS Password or Windows Password?BIOS Password would require dismantling and Windows Password would require removing the password or re-installing the whole system.It is also illegal to remove passwords from account that do not belong to you.
11/16/2022 6:21:15 PM • HP Computers &... • Answered on Nov 16, 2022
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HP laptop keyboard frozen

Hello. If your laptop model is TX-something (convertible screen), do remove battery + powercable. Wait. Start your laptop. If this does not work, you may wish to reset bios.

Keep looking for BIOS update, because problem will repeat until HP address the issue.
11/15/2022 7:04:29 AM • HP Internet... • Answered on Nov 15, 2022
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Hp compaq nx8220 (insert smart card into reader)

you need to push and hold control, alt, and delete to initialize the start up.
at this time it will ask you for your username and password.
11/14/2022 12:18:46 PM • HP Compaq nx8220... • Answered on Nov 14, 2022
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Hp pavilion dv6 freezes

You may have to reformat the drive and install the operating system again. Back up all data you want to save and put it on a DVD or flash Drive first. Do a Clean installation to avoid a carryover of damaged files, code, and any malware.
11/11/2022 5:01:11 AM • HP Pavilion... • Answered on Nov 11, 2022
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