HP PhotoSmart - Recent Questions, Troubleshooting & Support

These types of severe cartridge errors (i.e. "refer to documentation" / "incompatible cartridges", "print cartridge(s) problem", etc.) typically indicates the internal micro-electronics of the HP #74 / 75 (or 74XL/75XL) cartridge(s) are damaged. The cartridge's electrical wire runs at rear and lower side of the ink cartridge, are very delicate and are somewhat susceptible to ink attack over time, which can lead to premature failures. In addition, the older the cartridge the higher the chance of an internal electrical failure. I suggest you first run a 'Tap 41' diagnostic test to check cartridges electrical health (this is a forced test); you may also bypass the error (temporarily) on most models which use HP 74/75 cartridges. Refer to Inkjet411 youtube videos below:

HP 74, 75, 74XL, 75XL Cartridges - Solving Errors & Warnings: http://www.youtube.com/watch?v=C5ISTGyScWU

HP Photosmart C4200-C4500 and C5200-C5500a Printers - Diagnostic Tap 41 Test: (verifies electrical health of ink cartridges): http://www.youtube.com/watch?v=8fE-IM4AVMc

HP Photosmart 4200-4500 5200-5500 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=UDxRkAGOJaI

HP Officejet J5700/J6400 Printers -Cartridge Error Bypass (HP 74-75 Cartridges):

http://www.youtube.com/watch?v=3X3_D90SSq4

Ink Refilling & Cartridge Care Tips - Everything you need to know: http://www.youtube.com/watch?v=FnXoDIblpdU

Question edited for clarity, full 'make model (what it is)'. Question moved to model category. It is a known issue on that model.

Solved: clear carriage jam on my HP Photosmart C5280

HP Support Community https://h30434.www3.hp.com > td-p Jul 14, 2017 - I have the same issue. Almost new machine. Screen says "clear carriage jam", but there's no paper jammed in there. Can't do anything with the printer, since ... clear cartridge jam on photosmart c5280 - HP Community Aug 29, 2016 Solved: "Carriage Jam" message won't clear despite no paper ... May 18, 2022 carriage jam on HP photosmart c5550 can't find cause. Dec 9, 2018 Carriage Blocked Message Photosmart c5280 - HP Community Sep 3, 2018 More results from h30434.www3.hp.com

A 'Carriage Jam' or 'Carriage Blocked' Message Displays ...

Hewlett-Packard https://support.hp.com > us-en > document Solution · Make sure the printer is turned on. · Open the print cartridge access door, and then wait until the print carriage is idle and silent. · Press down ...

Fix Carriage Jam Issues

Hewlett-Packard https://support.hp.com > Support home > Printer issues These jams occur when the carriage holding the ink cartridges stalls in the printer. Carriage jams sometimes occur after a paper jam. Our automated Virtual ... ..

hello, yes you can dowload it from the hp website in PDF format.
HERE

You use your printer settings to set quality of image.

This printer requires you turn it on first and then hit print on your document. If you do not turn it on first, you get a printer offline error message.

Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395DefinitionThere is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time. SolutionRetry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.

You need to install a PDF print driver. When you print, select the PDF printer and then it will save it as a PDF file.
Here are a few WEB sites for PDF print drivers :-
http://www.bullzip.com/products/pdf/info.php

http://www.cutepdf.com/products/cutepdf/writer.asp

http://www.pdf995.com/

Hi Lisa,

If it responds ok with the old cartridge then the problem is with the cartridges' chip not the printer. Probably the manufactor has a problem with certain cartridge chip (contact them!). I would suggest to use the original at the problematic spot if it works without a problem.

- Gilberto

Scanners put a graphic image on your computer that is a "picture" as far as the computer is concerned and therefore, you cannot edit text because it is seen as pixels and not characters. In order to make a scanned document editable, you'll need to use the OCR function in your software (Optical Character Recognition). This is assuming your printer came with OCR software, if not, you'll need to purchase an OCR software package in order to convert images into editable documents. You should be able to find such packages for less than $50.00. Check your documentation (and help files) and look for OCR in the index or search the help files for OCR to see if such software came with your printer software package.

It also printed on your computer screen as "HP Printer Error 0x61011bed". HP printer error 61011bed occurs when there is a problem with the printer head. It also comes up when you try to align your printer's ink cartridge. HP Printer Error 0X61011BEB is a common error that occurs in most HP printers. To get rid of this error from your HP printer you need to know how to fix it. If you need any kind of information, then you can contact Visiontechnews.

I have a hp photosmart c5550 and it won't get the error message that sais carrige jam away help

There may be nothing you can do about it. A lot of the HP printers make a lot of noise as they start up or prepare to print. Has your printer always made this noise or did it just start?

https://support.hp.com/us-en/document/c01949676

No, that is telling you that the website that was linked has removed the information. Everything stays on Fixya forever. This seems to be about and HP Printer rather than 'Computers and Internet'. https://www.google.com/search?q=3210+all+in+one+has+a+Error%3A0xc2fe0100+and+438+BOARD_pwr.c Use Google and do this in full make model (one error message) Then do the same with the other error message ..

1st step - print a self test report Press and hold the OK button. Then press the left arrow key one time. Release the OK button. The test page prints OR Press the OK and Help keys simultaneously. The test page prints print the test pages 4 time minimum 2nd step - reset the printer If the printer is not off, press the Power button to turn it off. Unplug the power cord from the wall outlet. Unplug the power cord from the back of the printer. Unplug the universal serial bus (USB) cable from the back of the printer, if connected. Wait 30 seconds, then plug the power cord back into the printer. Plug the power cord back into the wall outlet. Press the Power button to turn the printer on. Ensure that the memory card has been removed from the memory card slot. Make sure plain paper is loaded in the In Tray. Hold down the OK button and press the Right arrow button four times. If the test page prints, re-connect the USB cable to the printer. OR IF YOU ARE NOT ABLE TO DO SO THEN start - printers & faxes - click on the printer icon highlighted with a correct symbol ( ensure the proper printer is highlighted )- right click on the icon - properties - print test page option at the bottom of the properties screen. 3rd step - if the USB is connected to a USB Hub then disconnect it from the HUB and connect it directly to the wall socket.Make sure the USB cord is of the proper measurement as mentioned for the printer in the User Manual. 4th step - visit www.hp.com left side of the screen you shall see an option SOFTWARE & DRIVERS DOWNLOAD click on that in the next screen a tab comes up mentioning FOR PRODUCT enter PHOTOSMART D 5160 and hit enter / click on the arrow beside it choose the OS under DRIVER YOU HAVE OPTIONS LIKE - » HP Basic Driver (recommended) » HP Full Software and Driver (before downloading it uninstall the s/w & then download it )-DO THIS ONLY IF THE 1ST OPTION DOES NOT MAKE THE PRINTER FUNCTION FINE STILL ERROR PERSISTS : - replace if under warranty/service the printer in the service centre

Right click on the Printer icon which Says Offline,
Click on Troubleshoot
Continue with the T/s process and it should resolve the Issue

I don't have a solution for this problem. I have a comment. I have the same types of issues with my HP. I hate HP. Why is it that we can design software to remotely fly fighter jets but we can't get reliable software to print wirelessly? I am now going to throw my HP Photosmart C4580 All-in-One in the road.

no service manual from HP.com? only googling Dismantle or youtube same. not tear down , dismantle.