Kenmore Dehumidifiers - Recent Questions, Troubleshooting & Support


I would suspect the cooling coils have leaked the freon and aren't cooling enough to condense the humidity into water. These units aren't really made to repair unless it's a switch or humidity sensor. The cost to have the leak fixed and freon reloaded would exceed just buying a new unit.

Kenmore... | Answered on Nov 04, 2019


My unit does not collect water any more. It was fine until I lent it to my brother in law and it was returned damaged. Do you know how to fix this

Kenmore 54501... | Answered on Jul 16, 2019


try manufacturer site or online search using make and model

Kenmore... | Answered on Jul 23, 2018


First I'm not a Kenmore Tech.
* Check your warranty and call for service.
*** The following is for information only ***
* I had one of these dehumidifier. I've used both the drain bucket by itself and well as the hose attachment.
* the bucket has a hose cap at the bottom to allow a typical garden hose to be attached. Remove the cap and attach the hose.
* If you want to use just the bucket then you will need to remove the garden hose and re-cap the bucket. Otherwise the water will just drain on the floor. You can find a replacement cap at any hardware or garden shop.
* There is a sensor switch under the drain bucket. This senses if there is a bucket present and it will turn off the unit once it's full of water.
*** The bucket must be present for this dehumidifier to work ***
* You must place the bucket in the right position for the unit to come on. The attached hose must move freely up and down to prevent the bucket from being weighed down and turning off the unit as it thinks the bucket is full. Lifting the hose a bit up and down will give you an idea if it's too heavy.
* Final; there is an adjustment knob in the front to determine how dry the air you want. I've used this unit to dry out wet carpets in a room so it's set at max and usually takes about 1-2 days to dry out a room (in Hawaii with 60% humidity). You will need to set this up and adjust it for your purpose.
Aloha, ukeboy57

I found the following vids on you tube;
https://www.youtube.com/watch?v=VhLv0xR9-Ag
https://www.youtube.com/watch?v=EmWuaIG8fS8
https://www.youtube.com/watch?v=XOh4BztkIEo
https://www.youtube.com/watch?v=Zb2rj-xWE9A
https://www.youtube.com/watch?v=Zb2rj-xWE9A



Kenmore... | Answered on Jun 28, 2018


Hello, Mike -

You MAY be able to find the right filter to order for your Kenmore dehumidifier on the website PartSelect Canada:
https://www.partselect.ca/
or on the website Easy Appliance Parts Canada:
https://www.easyapplianceparts.ca/
or on the ShopBot Canada website:
https://www.shopbot.ca/m?q=Kenmore+dehumidifier+filter

Best wishes.

Kenmore... | Answered on Jun 01, 2018


The problem is, your trying to raise the humidity level, not lowering. These work in reverse of what you may think. Lower the level (Arrow Down) to 32% and it will continue to run, but will draw more humidity out of the air and will not stop until the water collection bucket is full or the humidity level reaches 32% or you turn it OFF.

When you pushed the Arrow Up Button, it was already on 70%, that's as high as it will go. But that means, you're trying to maintain a 70% humidity level. If it's Summer where you are, I don't think that's what you want.

Hope this helped you. Please let me know. Thanks.

Kenmore 54501... | Answered on May 02, 2018


Suggest read the owners manual section for that feature.
Brand new means it's still under warranty.

Kenmore... | Answered on Mar 03, 2018

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