Kenmore HE2 - Recent Questions, Troubleshooting & Support
Wash Cycle will not start; ADD GARMENT and DOOR LOCKED lights on.
IF you take the panel off the is below the door, there is a drain plug and you should take it out. YOU will get lots of WATER. Be ready. Clean this out and try again. The issue is most likely the water solenoid valve is bad or the board that controls it is bad. You can also find the tech sheet when you look for the drain. It has all the tests that you can run.
on May 17, 2019
The door remains locked
Front Loading such as the Kenmore Elite washing machines use a door lock and switch assembly
having a tab that can be pulled manually for emergency opening of the
door. This tab can be accessed with the removal of the lower front
access panel. Disconnect power to the washer and drain the water from the tub before accessing it.
the three screws attaching the lower front access panel to the cabinet
then pull the panel down and off the cabinet. You can prop up the bottom
front edge of the washer or cushion and lean it against the wall to
access and remove the screws more easily.
Once the panel is off,
reach up along the inside of the front panel and locate the bottom of
the door lock and switch assembly on the right side. Locate the
tear-drop shaped tab then gently pull it down until a click is heard,
and then open the door.
The door lock and switch assembly may need to be replaced if the problem persists. The replacement procedure is here.
Front Loading such as the Kenmore Elite use another type of door lock and switch assembly but still with the release tab and can be accessed through the washer top. Remove the screws attaching the top panel to the rear of the machine then pull the panel rearward and off the cabinet. Pull the release tab until a click is heard then open the door.
Kenmore HE2 Plus...
on Mar 14, 2019
Codes SD and F1
im sorry to say but your main control board to the machine is now defunct aka broken you can find the ecb at marcone appliance online and they will mail you the part directly to your front door hope this helps sorry about the bad news
Kenmore HE2 Plus...
on Sep 02, 2018
My Kenmore Washer model: 110.49962603
By what you have stated, it sounds like a lid switch failure. The lid switch has to be closed for the drain and spin cycle on your washer. If the lid switch is faulty, it will act as if the lid is not closed. On this model, make sure the lid hinge screws are tight. If the screws are loose, the hinge might not activate the lid switch.
A quick check you can do is to jump the lid switch and see if it will drain. If the washer operates, the lid switch needs to be replaced.
To jump the lid switch you need to unplug the washer and open the console. I have provided you with the instructions for opening the console below. Once you have the console open, locate the connector for the lid switch. Place an insulated jumper between the gray and tan wires. Not the green it is a ground and will cause a short. After inserting the jumper make sure it will not touch anything metal, plug the washer in. Start the washer in a drain cycle. If the washer drains and spins, you need to replace the lid switch. Do not leave the jumper in while you are waiting for the part. The jumper is only of the test.
To you replace the lid switch you have to remove the cabinet of the washer. The instructions for that are also in the image below. Once the cabinet is removed you can take the screws out securing the lid switch and remove the harness from the clips along the underside of the cabinet. Then reinstall the lid switch in the reverse order. Before you reassemble the cabinet, please read the instructions for installing the cabinet provided in the image.
I hope this is helpful. Please reply below if you need further assistance.
Kenmore HE2 Plus...
on Jan 23, 2018
Not finding what you are looking for?