KitchenAid Food Mixers - Recent Questions, Troubleshooting & Support


The speed control lever is either bent or the screw it pivots on has come loose. The only way to solve the problem properly is to take off the back cover, remove the white and the black wires from the speed control plate, remove it from the pedestal (1 screw up inside the pedestal to remove hinge pin), take the chrome drip ring off, remove the planetary and remove the 9 screws holding the 2 case halves together. That will allow you access to the lever and you will be able to tighten the screw or remove and bend the lever to give it more tension on the bumps in the housing that hold it in off or speed positions. This list is pretty much in order of how you do it.

KitchenAid... | Answered on Nov 03, 2019


It will be to do with the hinge pin, the head lock or the head height adjustment. Make sure that the hing pin is held tight in place with the grub screw in the middle accessed only when the mixer & stand are upside down. Then make sure that the head height is correctly set with the adjustment accessed from the front when the head is raised. You can see the adjustment screw in the middle of the hinge when you have raised the head. In to lower the head and out to raise the head. The flat paddle needs to just stop tinging on the bowl when the motor is operating and the head is down.

KitchenAid... | Answered on Nov 02, 2019


It will be to do with the hinge pin, the head lock or the head height adjustment. Make sure that the hing pin is held tight in place with the grub screw in the middle accessed only when the mixer & stand are upside down. Then make sure that the head height is correctly set with the adjustment accessed from the front when the head is raised. You can see the adjustment screw in the middle of the hinge when you have raised the head. In to lower the head and out to raise the head. The flat paddle needs to just stop tinging on the bowl when the motor is operating and the head is down.

KitchenAid... | Answered on Nov 02, 2019


Hello there,

Sorry to hear you are experiencing an issue with your appliance. If you have a KitchenAid Tilthead mixer, please see the attached link with

KitchenAid Food... | Answered on Nov 02, 2019


Hello there,

Sorry to hear you are experiencing an issue with your appliance, please see the link to help page below to help you resolve this problem:

KitchenAid KSM90... | Answered on Nov 02, 2019


Hiya,

I am sorry to hear you are having trouble with your appliance. I have added a link below for our help video on setting the correct speed on your mixer.

https://www.youtube.com/watch?v=bM3t46afGcc

I hope this helps you resolve the issue :)

KitchenAid Food... | Answered on Oct 30, 2019


Hiya,

I am sorry to hear you are having problems with your appliance.

Below I have added a link for our help page on removing and replacing the tilt head lever:

https://www.youtube.com/watch?v=fTh56wwO-uY

I hope this video helps you to fix the issue :)

KitchenAid... | Answered on Oct 30, 2019


Hiya,

I am sorry to hear you are having issues with your appliance. I have added a link below for our help video on setting the correct speed on your mixer:

https://www.youtube.com/watch?v=bM3t46afGcc

I hope this helps you with the issue with your mixer :)

KitchenAid KSM90... | Answered on Oct 30, 2019


Hiya,

I am sorry to hear you are having trouble with your mixer. I have added below a link which is a help video on setting the correct speed on your mixer:

https://www.youtube.com/watch?v=bM3t46afGcc

I hope this video helps you to resolve the issue :)

KitchenAid K45SS... | Answered on Oct 30, 2019


Hiya,

It sounds like you need to adjust the head height on your mixer.
I have added a link below for our help page on adjusting your mixers head height.

https://www.youtube.com/watch?v=bmg8SVldZbs

I hope this helps you :)

KitchenAid... | Answered on Oct 17, 2019


Hiya,

Sorry to hear you are having trouble with your mixer.

It may be that your motor brushes are worn down or have been put in incorrectly.

I have added a link below for our help page on replacing your motor brushes:

https://www.youtube.com/watch?v=5YuS3atXR0M

I have also added a link below if you wish to purchase a set of new motor brushes:

6778011 KABrushSet KitchenAid Mixer Motor Brush Set (2 x W10380496 brushes) https://secure.kaparts.co.uk/sku/6778011

I hope this helps you :)

KitchenAid... | Answered on Oct 17, 2019


Hiya,

I am sorry to hear you are having problems with your lever.

I have added a link below for our help page on replacing your speed lever:

https://www.youtube.com/watch?v=y97KT98vpJ0

I have also added a link below if you wish to purchase a new speed lever:

9709276 KitchenAid Tilt Head Stand Mixer Part (also 5qt bowl lift) Speed Lever Black https://secure.kaparts.co.uk/sku/9709276

I hope this helps you :)

KitchenAid KSM90... | Answered on Oct 17, 2019


Hello there,

We do provide a conversion kit to assist you with your job. Please see below the link for your perusal:

KSM150CONVUK KitchenAid Conversion Kit for KSM150 to 220v/230v/240v with UK Plug https://secure.kaparts.co.uk/sku/KSM150CONVUK

KitchenAid... | Answered on Oct 09, 2019


Hello there,

Sorry to hear you are experiencing an issue with your appliance, it sounds like you might need a new tilt lever. Please see below the help video for your perusal as well as quote for a replacement one, should it need replacing:

4176024 KitchenAid Lever-Latch Black was 9709280, 9709267 tilt https://secure.kaparts.co.uk/sku/4176024

KitchenAid... | Answered on Oct 09, 2019


Sorry to hear you have an issue with your appliance. If you have the KitchenAid Tilthead mixer, please see the link to help page below that will, hopefully, assist you in resolving the issue you are experiencing:

https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/HeadofMixerBouncingorWobbling/tabid/659/Default.aspx

KitchenAid Food... | Answered on Oct 09, 2019


Good morning,

Sorry to hear you are having an issue with your appliance. We have create a video to show you how to resolve your issue - please see the link below.

https://www.youtube.com/watch?v=wYw3QAQZuqQ

We have also designed a new, improved super hinge pin, that will not come out of your appliance. Please see help video together with a link to this product, should you be interested, below:

https://www.youtube.com/watch?v=iKJXtWvsD78

KA3009 KitchenAid Tilt Head Mixer Super Hinge Pin Upgrade Kit https://secure.kaparts.co.uk/sku/KA3009


KitchenAid 32685... | Answered on Oct 09, 2019


Raise the head and adjust the screw that is now exposed from the front over the top of the bowl where the head hinges on the pedestal. Screw out to raise the head up.....anti clockwise.

KitchenAid... | Answered on Oct 07, 2019


Adjust the head height, tilt the head back and look into the hinge area from the front over the top of the bowl. Undo that slottedscrew you can see in the middle of the hinge a quarter turn at a time until it stops scraping.

KitchenAid K45SS... | Answered on Oct 05, 2019

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