KitchenAid Food Mixers - Recent Questions, Troubleshooting & Support


Hi there,

I am sorry to hear you are having trouble with your mixer. Sometimes it may be the Motor Brushes. They been have been put it incorrectly or have worn out. I have added a help video below which will help you to replace or insert the motor brushes correctly.

I hope this helps you! :-)

KitchenAid... | Answered 9 hours ago


Hiya,

I am sorry to hear you are having trouble with the speed on your mixer. I have added a help video on adjusting the speed on your KitchenAid mixer.

I hope this helps you :-)

KitchenAid 32685... | Answered 9 hours ago


Good morning,

Sorry to hear you are having an issue with your appliance. We have create a video to show you how to resolve your issue - please see the link below.

https://www.youtube.com/watch?v=wYw3QAQZuqQ

We have also designed a new, improved super hinge pin, that will not come out of your appliance. Please see help video together with a link to this product, should you be interested, below:

https://www.youtube.com/watch?v=iKJXtWvsD78

KA3009 KitchenAid Tilt Head Mixer Super Hinge Pin Upgrade Kit https://secure.kaparts.co.uk/sku/KA3009


KitchenAid 32685... | Answered 9 hours ago


What is the point of this post, there is no question and it appears to have been dragged forward from 2014. Trolls are among us.

KitchenAid KSM90... | Answered 2 days ago


Hiya,
Please see below video how to replace a worm gear in your appliance. Whilst I understand, you do not wish to replace worm gear, this video will show you how to take your mixer apart.

https://www.youtube.com/watch?v=n7813f_z6qM

KitchenAid KSM90... | Answered on Jan 16, 2020


Hi,

I am sorry to hear you are having trouble with your appliance.

I have added a link below for a help page which may help you solve this problem:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/HeadofMixerBouncingorWobbling/tabid/659/Default.aspx

I hope this helps!

KitchenAid Food... | Answered on Jan 07, 2020


https://www.kitchenaid.com/resources/contact-us.html

Call and ask

1 (800) 422-1230
Hours of Operation
Mon-Fri: 8 a.m.-8 p.m. EST, Saturday, 8 a.m. - 4:30 p.m. EST

KitchenAid Food... | Answered on Jan 05, 2020


Hiya,

I am sorry to hear you are having trouble with your mixer.

I have added a link below for our help video on adjusting the speed settings on your KitchenAid mixer:

https://www.youtube.com/watch?v=bM3t46afGcc
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidSpeedSettings/tabid/615/Default.aspx

I hope this helps!!

KitchenAid K45SS... | Answered on Jan 02, 2020


Hi,

I have added a below a link for you to purchase this part:

https://secure.kaparts.co.uk/sku/240308

I hope this helps!

KitchenAid Food... | Answered on Jan 02, 2020


Hi,

I am sorry to hear you are having trouble turning your mixer on. It could be that your motor brushes have worn down and need replacing or that they have not been fitted correctly. I have added a link below for our help page on replacing and removing the motor brushes:

https://www.youtube.com/watch?v=5YuS3atXR0M
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidMotorBrushReplacement/tabid/597/Default.aspx

KitchenAid 32685... | Answered on Jan 02, 2020


It needs new brushes on the motor. You can giving a sharp slap with your hand when it is switched on and running.

KitchenAid Food... | Answered on Dec 26, 2019


To adjust the K-5A, there is no little screw under the motor head. However, you can easily adjust it by tightening the 7/16 bolt that is accessible under the mixer base. Simply lay over the mixer (after unplugging it), use a 7/16 long head socket and extension, and tighten a 1/4 turn at a time to raise the bowl. FYI, we've had this mixer for 20 years and I've never done it before. Mine took 6 separate 1/4 turns (totaling 1 1/2) turns to move the dime slightly on each rotation. Works great now!

KitchenAid K5AWH... | Answered on Dec 21, 2019


Hiya,

I am sorry to hear you are having trouble with your attachments. Below I have added a video which may help you remove the black soot on your attachment:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/RemovingTheGreyResidueFromYourAttachments/tabid/664/Default.aspx

I hope the video will help you :)

KitchenAid... | Answered on Dec 16, 2019


Hiya,

It sounds like you may have a problem with your Worm Gear if your attachments will not turn. Below I have added a link for our help video on removing and replacing the Worm Gear:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidWormGearReplacement/tabid/614/Default.aspx

I hope this helps you fix your mixer :)

KitchenAid K5SS... | Answered on Dec 16, 2019


Hiya,

I am sorry to hear you are having problems with your speed on your mixer. Below I have added a link for our help video on setting the correct speed on your mixer:
https://www.kaparts.co.uk/Help/KitchenAidHelp/KitchenAidMixerHelp/KitchenAidSpeedSettings/tabid/615/Default.aspx

I hope this helps you to set the correct speed on your mixer :)

KitchenAid 32685... | Answered on Dec 16, 2019

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