KitchenAid Food Mixers - Page 6 - Recent Questions, Troubleshooting & Support
Kitchen aid mixer drops metal shavings in the
Hi REDLACQUER. Sorry to hear about the metal shavings. This is probably not to best way to take iron in your diet... My first thought would be to ask if your mixer is still under warranty. If you’ve had the machine less than one year, then I’d let KA replace your mixer with a new one. However, I suspect like many who seek assistance from FIXYA.com, your mixer is out of warranty, so what can you do?
Have you been able to find exactly where the metal shavings are originating? From the symptoms you describe, it appears that the planetary/agitator shaft assembly may be rubbing against its housing and generating the metal shavings at higher speeds. Have you noticed any increased noise levels/squeaking/screeching when the planetary rotates? It’s also possible that the planetary is out of alignment and not rotating true. Could the agitator shaft been jarred or hit hard during set up or moving in or out of you storage cabinet? Or the shavings could be symptomatic of other internal gear problems, but that would be the least likely scenario as the mixers internal gears are pretty much self-contained.
The good news is that this can be troubleshot and fixed quite easily (OK, maybe with a little effort) by yourself if you are a DITY type person, and feel adventurous. However, before you start to disassemble your mixer, be sure you have the Parts List manual on hand. If you're lacking one, you can download a PDF version from the KA website at: http://www.kitchenaid.com/flash.cmd?/#/page/home.
Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case, KP2671, and select the last file, KP2671XWH3.pdf (325.07 KB) listed under Parts List (24) (check to verify that it matches your mixer model).
Turn to pages 4 & 5, titled “Case, Gearing and Planetary Unit”, which provides and exploded view for the disassembly and reassembly of your mixer, along with all the parts. I suspect your Planetary Assembly, Illus No. 15, is rubbing somewhere against its housing, Lower Gearcase, Illus. No. 24.
To gain access to these pieces you’ll need the following tools: a regular or Phillips screw driver, retaining clip pliers, and a small drift pin punch and a small hammer. You need to remove the Transmission Housing (Illus No. 7) and remove all the lubricating grease from the transmission housing and gears (when removing the grease be on the lookout for shavings in the grease which would indicate excessive gear wear). This will allow you to remove Illus No. 25, 21, 18 & 19, Retaining Clip, Bevel Gear, Retaining Pin and Worm Gear Follower, respectively.
Once you remove the Retaining Pin (Illus. No. 18) the Planetary Assembly can be tapped down through the Lower Gearcase Assembly (Illus. No 24). With the Planetary removed, you can inspect it and the inside of the Lower Gearcase to determine where the shavings originated. Be sure to look closely at the Planetary Gear in the lower gearcase as well as the Agitator Shaft Pinion Gear (Illus. No. 12). That will also identify what parts need to be replaced, which you can order online.
You’ll need to replace the grease you removed with new grease. You should use a food-grade grease that you can order online (although I’ve seen automotive bearing grease used too – your call). Do not try to reuse any original grease as it may have ‘debris’ in it.
Here are five potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com; and Grainger.com (for grease). You should search for ‘food grade grease’. Prices can vary widely between vendors, so do your comparison shopping.
It can be messy but quite gratifying to diagnose and repair your mixer yourself.
Finally, here are some links to several excellent websites that detail the disassembling/reassembly of a KA Mixer. The mixers displayed in the links are different KA models, but the principles are the same.
Between these three websites and their excellent pictures and descriptions and your Parts List manual, you should now be able to completely disassemble and reassemble your mixer.
I hope this helps. Howard, Burke, VA
If this solution was helpful, please rate it, thanks! – hslincoln
I'm overseas Plugged 110v KA mixer into 220v outlet by mistake, and it wouldn't start up anymore. Can anyone please help me identify which parts need replacing + good online vendor Thank you
You need a "step Down Transformer" Available on ebay for about $10-$11 see this link https://www.ebay.com/itm/1600W-WATT-220-TO-110-VOLT-TRAVEL-POWER-VOLTAGE-CONVERTER-TRANSFORMER-STEP-DOWN/261271470822?epid=2280961078&_trkparms=ispr%3D1&hash=item3cd4fe42e6:g:uyYAAOSwWV9bPnrq&enc=AQADAAAB8KX%2FKt4E1xf3SDqEdBclaYb3BEV2goiLGFm8pFHXtqqWxpi8UuZ%2B1UmMICagX0mPwzYtCPZLcL0E6Vaah6ZHw722DadNzkh3SM4MH25CRSPyDz9KvizBus75NMrUzhlRLp%2B4V42jC8hHgHYIYx%2B%2F4ycoFIijohPaTQWlPWqQoiUUUNXGfcFmCpcoSSrOtf3PVZcoJ9puUxTsrWPljut5U1XkLTUpfC8GRbje9eRdiyaqM1czASyOWZZgzA57iczV5z3vANeoEC%2BNacVC7bZrYUq5aG3%2F%2FawiBxNf8TwriwXCOw4nCe1FY2tLmRo1wBhjzLcjKTSoA9NXOgfP9yx2GAHB0aImAG6lwuD1Gjsbujapr0tOx303NO4%2FGDIjh23zBM2fFEjQ2lGE4u18hjWq90SC6CeIR6MRzjQmQFq0b%2BCQhZ966xg8sO6%2FP5M15emZQZPI4Wuwx6hC%2FWdQTFVmAkRx5XK1ZrG1qEUEGpPaD1FfdbI0tdiajTnoGtyj%2BYHYMLv7LJIQy8LPkNOtVsM4s4wNyFX29hZBcd90%2BBD9nVBT5XxRvvRld9N6uirS7H1399hftHO5SQD%2F44k8oA6tIY8fkYHruTeGLpXXjdFSuaWZZIJ0ehjAYwCMW6mHoymA2EJQOmGfV1RnrN%2BpaghdG54%3D&checksum=26127147082247fa4391f0f146d69550a6c6cdd31f82 https://www.6ya.com/callphilipforhelp
Black stuff wiping off beaters of kitchenaid mixer
If it's just the wire beater attachment, then it's possible it's oxidation from the metal/aluminum. Did you put it in the dishwasher? The manual says not to put the wire beater in the dishwasher. Hope that helps.
The head to my kitchen aid mixer bounces up when kneading dough
This sounds like an issue of beater to bowl adjustment, which can come out of alignment naturally over time and with use of the machine.
If the flat beater is striking the bottom of your bowl, this may cause the locking mechanism to loosen and may cause the mixing head to "bounce" during use.
Your Use and Care Guide will cover the "beater to bowl adjustment," which you can do at home in a few minutes with a flathead screwdriver.
Leaking fluid, oil I think around the kitchen aid
Bucksmom, Sorry to hear you mixer is 'leaking'... I hate it when that happens. You don't mention how old or what model your KA mixer is? I assume you mean the band around your mixer with the Kitchenaid logo, when you say 'kitchen aid ring.
Your mixer does have an internal gear mechanism (transmission if you will) which converts the electric motors rotation into the mixer rotation and those gears are located within the mixer. The gears were lubricated at the factory, but depending on the age of your mixer and how it is used, it is possible that the grease has leaked beyond the gasket and that is what you are seeing now.
It is possible to disassemble the mixer to determine where the grease is coming from and troubleshoot if anything else might be wrong within the transmission.
Hopefully the leakage is not getting into your food being mixed. Kitchenaid Grease should be 'food grade' grease, but you still don't want to ingest it.
I hope this helps... Howard, Burke, VA
Not finding what you are looking for?