Kocaso Tablets & eReaders - Answered Questions & Fixed Issues

Can you descibe the problem a little more please , , but tey this first , turn the device off , and restart your wireless service , and try again ?

Factory reset it or go into settings accounts and delete the gmail account, and google account.

You plug the small plug of the USB cable (OTG) into the OTG socket. You plug the large USB plug into the charger. Plug the charger into the wall socket.

If you set a pass code (or pattern) that you cannot remember, please enter the wrong password (10-20 times) until you are prompted to sign in via your google account. Please note, this will only work if you have already setup your google account on the tablet. If you have not set up a Google (or Gmail) account on the tablet, you will have to perform a firmware install, which will revert the tablet back to factory settings. Support Troubleshooting Guide

What you need to do is reset the whole tablet.

A cracked screen will mean that you cannot use the on-screen keyboard, selecting icons to run programs etc., responding to alerts such as phone calls. Contact the manufacturer for a replacement machine, your original tablet will not be repaired, so save any data or programs now! The manufacturer does not cover accidental damage, but we instituted a program where you can turn your tablet with a cracked screen in (as long as you are still within your warranty period. The nice thing about this is that not only they give the least expensive route when you crack your screen, but you do not have to wait for repairs. They will simply send a replacement once the company receive your damaged one. Contact the company at Company Contact us to setup your request.

Turn off tablet by pressing and holding the power button until the tablet switches off. Press the volume up button and keep it pressed while pressing the power button to start the tablet again. The tablet should enter the Engineer's mode, displaying a text menu. Use the volume button to scroll the menu and the power button to select an option. Carry out the Reset To Factory option to delete everything.

Delete the google app and then re download an install again.

There are many places online that sell replacement screens . Google "replacement screens for cell phones". You will find many suppliers. You only need to give the make and model of your phone.Some screens come with the tools necessary to open the case without damaging or marking it up. There are many you tube videos that give step by step instructions on how to change the screen. You may be lucky and gins one for your phone or a similar model.

SImply use a data cable and connect from your tablet to your computer. If you have windows 7 or later it should autodetect and download the correct driver. You may have to enable usb storage on your device, When you plug it in make sure it is on and it should prompt you. Alternatively you can turn on usb debugging and install the Android SDK. Then use it to backup the entire tablet via adb.

Try to reboot in a safemode debug or else (whas the tablet possibly rooted ?then you can made the setting all you will wanted and not only google play and that kind of commercial things only then if its rooted then are there much differend options but are they more difficult) if its possible on your Android and look if its also repeat. in the settings option make unneccesary apps uninstall more then one virusscanner programs for example or uninstall the latest apps that maybe possible switched the setting back its not the tablet itself , maybe sort of security environment like possible Chinese 360 antivirus and that kind of software. that has commercial interests on your phone dissable location of your tablet . and try again. these are just little examples . It can be strange .

Is this one for your equipment: http://www.kocaso.com/manuals/M752/M752_User_Manual.pdf http://www.kocaso.com/manuals/M752/M752_User_Manual.pdf http://www.kocaso.com/manuals/M752H/M752H_User_Manual.pdf Why can download the users manual http://www.kocaso.com/manuals

If it reports that it is not compatible, then the system will not allow your to download the app. There are may apps that behave like this.

Hope you can get some infor form this webpage explaining how to reset or unlock kocaso m9100 android tablet How do reset or unlock my Kocaso m9100 android tablet It locked after not...

some pics are attached of damaged cable. it is helpful to check the damaged

Open the cover of tablet and check the flex cable of touch Digitizer. it is connected properly or not, also check the cable if it is damaged then you have to replace the Digitizer.

it will be fine

pay your bill

hi some have a small cover over the hole look very closely around the tablet if u cant find it look in book....