Kodak EasyShare - Recent Questions, Troubleshooting & Support - Page 3
PRINTER DOES NOT DETECT PAPER EDGE
Have you tried "fanning" the paper before loading it? This fixed my problem after a 6 hour battle, downloads of all firmware and restarting infinity times.
My printer is only printing half the picture, what
Here are the steps:
1.Remove the power cable from the printer.
2.Remove the paper tray from the printer.
3.Verify that the paper you're using has KODAK XTRALIFE Paper
4. Insert the paper tray into the printer.
5. Open the color cartridge door, then remove the color cartridge.
6.Install the color cartridge, and verify that it is fully engaged.
7.Close the color cartridge door.
8.Connect the power cable to the printer.
Wait for the printer to initialize (the paper may eject automatically).
If issue persist, call 1.800.235.6325 for repair.
When i print the page come blank
If you recently put in a new ink cartridge, make sure the plastic strip is removed. Also, you can take a cotton ball and dab a small amount of alcohol, any kind, and dabble that onto the ink cartridge as well. If that does not fix it, look at the pressure lever, that can be all the way pushed down, make sure it is at level to the eye. let me know if you need more help! Guy
I have a Kodak esp
The Problem is with your Router, Check to see if its made by Qwest/Actiontek. If so the firmware is not up to date. I'm having the same issues. They are working on a fix, but nothing is yet available so we're stuck!
Has new ink. double check installation. will not
Sorry to read about your problem, I hope this helps you out.
if the unit has not been used for a while, it will dry up..you can order a part that the ink cartridge snap's onto. or remove it and clean out with cotton swob.
I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck
Don't know how to open
You remove the rear access door by pressing in on the two latches and then pulling out. See page 15 of
this user manual link for a diagram showing how to do so.
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!
I have new ink in it and even changed it out the
Sorry to read about your problem, I hope this helps you out.
their is a cartridge, that you ink cartridge snap onto its gray..remove that and clean..if does not work you can odrer another from kodak support
I tried to help you. Please help me and Rate/Vote on my response. We take the time to answer your question. take the time to rate us.Thanks and good luck
Kodak printer states printhead loose
To resolve this error:
- Open the printer access door.
Disconnect the power cord
- Remove the color and black ink cartridges.
- Remove, then reinstall the printhead.
- Unlatch the printhead:
press the button in the upper-left corner of the carriage.
- Lift the printhead out of the carriage.
- Place the printhead in the carriage.
- Press firmly against the target label on the printhead until it clicks into place.
- Install the color and black ink cartridges.
- Close the printer access door.
- Connect the power cord.
- Then follow the instructions on the LCD screen
Kodak hero 5.1 cannot detect paper edge
Bought a Kodak Hero 5.1, full price, two weeks ago, spending an hour on each of our laptops and tablets to get them to talk to each other. Worked like a charm!Then came the rain and the humidity and the message "Unable to detect paper edge" and two hours faffing around and fanning the paper (thx Blondepoison) and not taking a sledge hammer to the darned thing.The shop will take it back in for "repairs" for ten days, but that's not the point, Kodak, is it?Solutions: take it back to the shop and get another brand. Or wait two months for the dry season.
Kodak Easy Share 5500 will not print anything with black in it
Go here:
http://www.kodak.com/go/aiotroubleshooting
Within the tool, select Print quality, then No black, missing text, or text quality.
After answering all the questions (assuming you haven't abused your printhead) you will be prompted to enter a service number, name, and address to be mailed a replacement printhead.
I just went through this and was told my printhead would arrive in 2 to 5 business days.
Home Center will not open...Can't scan
I needed to reload my AiO Home Center software and no one seemed to have the correct procedure. Maybe if you remove & reinstall yours it will resolve your problem. This procedure worked for me on my XP-machine:
1. got to Control Panel/Printers&Faxes and delete the printer
2. go to your Hardware/Device Manager/Universal Serial Bus Controllers, right-click on USB Composite Device and select Uninstall
3. go to Control Panel/Add/Remove Software and remove the EasyShare software
4. disconnect the cables from the Printer
5. download from Kodak.com the program "install_aio.exe"; run the program
(I selected only AiO+EasyShare+Software Updater to load)
6. followed the prompts after the sw installed to reconnect the Printer cables
7. rebooted
WORKED for ME !
Printer not printing black ink.. beware the clowns below with spam phone numbers
The problem you are all having is with the print head (The black tray that your ink cartridges sit in).
Most of the time a simple cleaning of this will correct the problem, if it does not then you will have to call Kodak support and they will send you out another print head.
But lets try and see if we can get your troubled one to work again by following these steps...
1 - turn printer on and open the lid as if you were going to change the printer ink cartridges.
2- when the ink tray moves into the center and stops, remove both the black and color cartrdiges from the print head.
3- To remove the print head simply place your left thumb inside the head all the way to the left facing up and pinch the upper left lip of the print head to release it, then pull the entire tray out with your other hand ( there is a release inside the tray above the sticker of a finger and bullseye to the far left in the upper left corner inside the tray)
4- With the tray now removed be sure to look at the bottom and you most likely will find a build-up of black ink... clean this off using DRY paper towel as much as you can.
I used rubbing alcohol but if you do this make SURE it is completely dry before reinstalling.
5- Once you have cleaned the print head reinstall it in reverse fashion than you removed it, if you installed it right you will hear a solid CLICK noise.
6- replace the ink cartridges you removed if they still have ink in them and then close the printer lid.
7- You may get a notice that there is a new printer head and or cartridges and it will want to align and or calibrate the printer...be sure to do this!
8- Once the printer is recalibrated hit the menu tab on the printer and choose " clean ink head"... Do a deep cleaning 2 times!
9- Now try to print something that contains something black like a text document. If it works you are all set, if it did not then you will need a new print head from kodak. simply explain that you did the above steps and it did not work so that you can avoid support trying to run you through all this. They will send you a new one in 2 days.
Hope this helps and good luck!
Kodak 5300 series printer/is not printing black and white that is legiable
There is a known problem with premature failure of the printhead. I called Kodak support at 1-800-421-6699. They will go through a short procedure with you, and then should offer to replace the print head free of charge. After I called (no wait, and an native English speaking operator), I received the replacement in two days.
My Kodak 5100 Easyshare printer will not scan or copy
Call the Kodak customer service number and tell them that you need a new printhead, that's the device that your cartridges fit into. They know that they have a problem but they will ask you to print a test sheet anyway. They should ship you a new printhead within about five days - at no cost. The printhead only seems to last about 4-6 months with my occasional use. Tell them that they should replace the ink cartridges since you used probably used up the ones in the printer trying to do the diagnostics of cleaning the printhead. They may not replace the cartridges but we should give them a hard time since it's their problem.
Printhead not working
I hear this is a common fault with these printers. Kodak are aware of the problem. If you follow the trouble shooting section on the kodak home page you will be given a reference number and be asked to phone their tech support. Tech support will take the ref number and your address and send you a new print head. They do this free of charge. They don't even ask when or where printer was bought. The only info they ask for is the servive number, which you will find when you open the top of the machine.
I need a new printer
We've determined that the printhead for your printer may be in need of replacement.
We will review your service history to determine if your printhead usage suggests that another course of action is required to solve your problem. To expedite this process, please complete the mandatory fields below. If we determine that a printhead replacement is necessary, the new printhead will arrive within 3 to 8 business days.
NOTE: If a mandatory field is incomplete, shipment of a new printhead will be delayed.
Kodak Service Number
(7-digit number located under the printer access cover)
Call Kodak:
All-in-One Printer Phone Support
Live telephone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight, Eastern Time, 7 days a week. The expected wait time for phone support is 15 minutes. I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
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