Konica Minolta Office Equipment & Supplies - Recent Questions, Troubleshooting & Support


Utility/Counter -> Details -> [STOP][0][0][STOP][0][1]
Go to counter and clear the life of the developer and drums and then run F8 from functions.

Reset your Toners and Imaging units for Minolta Bizhub and CF series.
http://www.chipreset.eu

Konica Minolta... | Answered on Dec 06, 2019


Your email server is miscfgigured

Konica Minolta... | Answered on Dec 02, 2019


C2552 generally shows Cyan Developing poor toner ratio...

Please let us know Which Model??

Konica Minolta... | Answered on Nov 26, 2019


Sir/Mam,
Turn off the main power switch, ensure the sub power switch is on. The sub power switch is located on the right side of the control panel. Then holding down the Utility/Counter button turn the main power switch on. Close the front door you must keep the Utility button down. The screen will show TROUBLE RESET touch it sees a "OK" then power off the machine. YOU MUST WAIT TEN SECONDS BEFORE POWERING UP AGAIN!!!!!! If the problem goes away OK. If the code comes back, you need a Fusing unit ( DO NOT KEEP TRYING TO RESET THE MACHINE! THE MACHINE IS TELLING YOU THERE IS A PROBLEM!!!!! A Fire could occur and that would ruin a perfectly good day!!!!

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Nov 24, 2019


A search using https://www.google.com suggests the following:

  • Code: C-2401
  • Description:The erase lamp (EL) is unconnected.
  • Causes:Erase lamp (EL)

https://printcopy.info/?l=en&mod=erc&brand=Konica-Minolta&model=bizhub%20601&code=C-2401

Web site above includes a link to a service manual.

Konica Minolta... | Answered on Nov 22, 2019


Deleting reset Minolta Magicolor 1600W drum / Xerox Phaser 6121 / Oki C110 / Epson C1600 and derivatives identical engine. All the instructions in the link. Can be translated into google.


reset-drum-unit-1690-mf-drep1qcu2aclflpmzd1fe3xv-4-0.png Toner do drukarki materiay eksploatacyjne Kasowanie reset bbna Minolta...

Konica Minolta... | Answered on Nov 16, 2019


Turn off the machine, remove the toner bottle, then power on with the bottle out let the machine do its start up procedure. one it asks for the toner bottle install it correctly

Konica Minolta... | Answered on Nov 13, 2019


enter service mode

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/normanj_7893313f0751935f

Konica Minolta... | Answered on Nov 12, 2019


Code C3101

Description : Fusing Pressure Roller pressure/retraction failure.
-
No change is observed in the encoder sensor pulse even after the lapse of 0.5 sec. after the Fusing Pressure/Retraction Motor has started turning for a sequence of the Fusing Pressure Roller's retracting motion.
- No change is observed in the encoder sensor pulse even after the lapse of 0.5 sec. after the Fusing Pressure/Retraction Motor has started turning for a sequence of the Fusing Pressure Roller's pressing motion.
- The Fusing Pressure Position Sensor is not activated (pressed position) even when 30 encoder sensor pulses are counted after the Fusing Pressure/Retraction Motor has started turning for a sequence of the Fusing Pressure Roller's pressing motion.

Remedy :
https://www.manualslib.com/manual/828946/Konica-Minolta-Bizhub-C450.html?page=393&term=c3101&selected=3

Konica Minolta... | Answered on Nov 10, 2019


Bizhub C450 Manuals (english) https://www.konicaminolta.eu/eu-en/support/download-centre
Error code list
https://printcopy.info/?l=en&mod=erc&brand=Konica-Minolta&model=bizhub%20C450
  • Code: C0211
  • Description:Manual tray rise descent error
    • The bypass lift-up sensor is not blocked even when the tray 2 vertical transport motor has turned for a given number of pulses after the sequence to move the paper lifting plate from the standby position to the feed position was started. • The bypass lift-up sensor is not unblocked even when the tray 2 vertical transport motor has turned for a given number of pulses after the sequence to move the paper lifting plate from the feed position to the standby position was started.
  • Remedy:1 Check the M103 connector for proper connection and correct as necessary. 2 Check the connector of M103 for proper drive coupling and correct as necessary. 3 PC115 I/O check PWB-Z PJ7Z<A>-11 (ON) T to U-25 4 M103 operation check PWB-Z PJ5Z-5 to 8 T to U-22 5 Change PWB-Z.
Lo siento no tengo los recursos en espa?ol

Konica Minolta... | Answered on Nov 09, 2019


Code C3423

Description : Fusing heaters trouble (pressurizing side).
-
After warm-up operation starts, the fusing pressure roller thermistor does not detect a temperature as high as a predetermined one though a predetermined period of time has elapsed.
- The temperature of the pressure roller remains lower than a predetermined level even after the lapse of a predetermined period of time after a temperature correction.

Remedy :
1. Check the fusing unit for correct installation (whether it is secured in position).
2. Check the open/close operation of the upper right door.
3. Check the fusing unit, PRCB and DCPU for proper connection and correct or change as necessary.
4. Change fusing unit.
5. Change PRCB.
6. Change DCPU.

Konica Minolta... | Answered on Nov 07, 2019


C-0F36 on the bizhub C350 means the machine has registered a really low toner density in the Black
Imaging Unit. I'd take the unit out, give it a shake and pop it back in. Also worth checking you have some Black Toner in it.Or in case You Still Having Konica Printer Problem Then Follow Us For On: Konica Printer Support

Konica Minolta... | Answered on Nov 06, 2019


Replace Developer DV116, and use good quality toner.
bad toners damages the Developer .


Konica Minolta... | Answered on Oct 31, 2019


Code C4552

Description : Laser malfunction (Magenta)
- SOS signal is not detected even after the lapse of a given period of time after staring the laser output.
- SOS signal is not detected for a given period of time during printing or IDC sensor adjustment.

Remedy :
- Check the connector for proper connection and correct as necessary.
- Change PH Unit.
-
Change PWB-D.
-
Change PWB-M.

Konica Minolta... | Answered on Oct 29, 2019


The problem is in weakened solenoid's (SD2) spring (10). That solenoid located under metal cover (13) on left side of 1690MF (if look at front of them). Required solenoid has red wires. Remove metal cover with 3 screw, unscrew solenoid and just slightly stretch spring (10). That is all.
schema-wwprwdeuw1z0sk0bwersu1g4-1-0.jpg

Konica Minolta... | Answered on Oct 28, 2019


C-3421 = Fusing heaters trouble
To Reset:
1. Turn OFF the main power switch.
2. Turn main power switch ON while pressing the Utility/Counter key.
3. Touch [Trouble Reset].
4. Check to make sure that [OK] is displayed and the it has been reset.
5. After turning off the main power switch, turn it on again more than 10 seconds after and check if the machine starts correctly.

If error code returns a technician is needed to replace fuser section. Call local dealer with error code and tell them to make sure a tech brings a fuser assembly.

Konica Minolta... | Answered on Oct 28, 2019

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