Konka Cell Phones - Recent Questions, Troubleshooting & Support

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I recently purchased a Konka phone, my Telstra SIM is too big to fit it.

Did you walk into a shop and buy it outright, for say $100 on no contract. As opposed to going into a Telco shop like AT&T or in my case in Canada ''Fido' and get a free phone and sign here? If you did buy it outright, you just call Telstra and tell them you have purchased a new Konka and you need a Micro SIM or more likely a Nano SIM card for your existing account and phone number. They will ask the IMEI Number of the phone and send it to you through the post, or you can go to a Telstra store and get it whilst you wait. One proviso though, if your current phone is on a lease to purchase deal over 2 years, you still have to pay that off. And just for info, you can NEVER just swap a SIM from one phone to another because it is tied to the IMEI number of that individual piece of hardware, the phone. https://www.google.com/search?q=Konka+phone+SIM+size ..
9/5/2023 6:21:49 PM • Konka Cell... • Answered on Sep 05, 2023
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Hi how do you insert a sim into a Konka F21

To insert the sim card, you need to remove the back cover from the phone and remove the battery. To do this, you just need to find the small cut-out edge on the bottom left corner of the back cover and remove it. You can then remove the battery via the small opening provided above the battery. The sim goes in to the large space provided above the icon that says SIM inside it. That icon always gives you a guide to follow. You need to ensure the sim card's cut out edge is facing to the top left of the phone. The sim size is called standard: which is actually the largest sized sim card available. The sim card should fit perfectly between the cut out areas provided.
4/23/2023 7:29:13 PM • Konka Cell... • Answered on Apr 23, 2023
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Konka F 21 flip phone, can you answer by opening?

Have a read of the manual. Flip phones are sooo 1990! https://www.google.com/search?q=konka+f21+manual ..
2/26/2023 4:24:11 AM • Konka Cell... • Answered on Feb 26, 2023
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How to answer calls on my konka sp20

It appears some are faulty and don't show and answer button. https://www.google.com/search?q=konka+sp20+answer+call ..
11/4/2022 4:23:02 AM • Konka Cell... • Answered on Nov 04, 2022
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Konka F21 Flip Phone. How do I turn it on when it's fully charged?

When you disconnect the charger, it should boot up. https://www.southernphone.com.au/blog/konka-f21-review Button 15 is the Power Key. Also serves are Call End Key. https://www.manualslib.com/manual/2074553/Konka-Group-Fp1.html?page=2#manual ..
7/6/2022 4:31:16 AM • Konka Cell... • Answered on Jul 06, 2022
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Konka F21 Flip Phone. How do I turn off the voice assistant on a konka f21 phone please.

Ah, you are back again :>) Duplicate post deleted. You have to refresh the page to see your post published. So it's a Konka, made in China and sold in Australia, and it's a Flip Phone, and it is aimed at 'Seniors', the odds are stocked against you. :>D https://www.google.com/search?q=android+phone+how+to+turn+off+voice+assistant and https://www.google.com/search?q=konka+f21+turn+off+voice+assistant ..
6/19/2022 4:25:34 AM • Konka Cell... • Answered on Jun 19, 2022
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I am trying to find a Users Manual for my new KONKA SP10 cell phone

There isn't one, not even on the Konka website. just an advert for it in Australia https://www.google.com/search?q=konka+sp10+user+manual ..
3/12/2022 8:02:50 PM • Konka Cell... • Answered on Mar 12, 2022
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My mobile phone is on blind mode it is a KONKA SP9 how do i get it back to normal n=mode

No doubt you have found the answer by now. But I don't see it published on the web. The most direct route to finding an answer would be asking the question in the Konka support page: http://konka.com.hk/ShowMessage/ Or you can try something from this Android page: https://support.google.com/accessibility/android/answer/6007100?hl%3Den There probably is a simple way to do this. For Apple Iphones, you just press the home button 3 times. One would think the solution would be in the Accessibility menu item but I don't have this phone. As pretty much a last resort, one could reset the phone or take the battery out and see if that restored it to normal. But that seems a hasty thing to do simply to switch a setting and it would erase your settings to factory defaults if you reset. The phone would be like when you took it out of the box on purchase.
10/17/2021 4:03:30 AM • Konka Cell... • Answered on Oct 17, 2021
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Where do I get a replacement battery for a Konka SP5 phone?

Konka is a Chinese company with branches in quite a number of countries. Konka phones are sold at a lot of different outlets in Australia, including at the Australian Post, Big W, and KMart. In Australia, you might try All Phones for a battery. https://www.allphones.com.au/accessories/battery or Battery World https://www.batteryworld.com.au/products/home-office-security/mobile-phone
10/17/2021 3:26:01 AM • Konka Cell... • Answered on Oct 17, 2021
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Where to put SIM card in the Konka SP3 mobile

HELLO, you need to move the slider(KEY) located at the bottom of the back cover to the right towards the word "lock". Then look at the right side at the edge close to up and directory to place the sim card. Thanks. Good luck.
6/28/2021 12:28:23 PM • Konka Cell... • Answered on Jun 28, 2021
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How do I change the language settings for a konka 50 inch smart TV change from Chinese to English

HELLO. If the MANUAL OR MENU are all in Chinese then you will need to install an English version of X P Windows FOR EASY OPERSTION. THANKS. GOOD LUCK.
6/28/2021 12:17:11 PM • Konka Cell... • Answered on Jun 28, 2021
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Bought a Konka U7 Mobile phone a couple of months ago at Australia Post power the WhatsApp does not work. WhatsApp was why I bought it. It says Date and Time is inaccurate. What. can I do?

GOOD DAY, SIMPLE, OBEY THE INSTRUCTION BELLOW AND PROBLEM WILL BE SOLVE . OPERATE YOUR SETTING CLICK ON IT THEN, CLICK ON PHONE TO SETTING , THEN CLICK ON TIME AND DATE SETTING. MAKE CORRECTION ON YOUR TIME AND DATE ACCORDING TO YOUR ZOON, LOCATION, AREA E.T.C PLEASE NOTE , IF DATE AND TIME IS INCORRECT YOU WILL NOT BE ABLE TO GET YOUR WHATS APP INSTALL. THANKS, GOOD LUCK.
6/28/2021 11:47:49 AM • Konka Cell... • Answered on Jun 28, 2021
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I have charged my phone after it running out of battery, and all it is showing is KONKA and doing nothing else

HELLO, SIMPLE, PUT OFF THE PHONE OF FOR FEW TIME WHILE CHANGING WHEN IT INDICATE FULL CHANGE THEN PUT IT ON AGAIN. THANKS, GOOD LUCK.
6/28/2021 11:31:51 AM • Konka Cell... • Answered on Jun 28, 2021
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Hi. I just bought a Konka SP9 but I am finding it difficult to open the back cover so that I can insert my SIM and memory card. Please help me

HELLO, FOLLOW THE BELLOW INSTRUCTION CAREFULLY . WHAT YOU NEED TO DO IS TO MOVE THE (key) slider LOCATED AT THE BACK COVER OF YOUR PHONE TO THE RIGHT TOWARDS OR DIRECTORY TO THE WORD LOCK . THANK GOOD LUCK.
6/28/2021 11:26:02 AM • Konka Cell... • Answered on Jun 28, 2021
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How do I increase the ringtone volume on my sp10 konka mobile...I can't hear it call and it is on full volume

Hello good day, So very simple, you need to be in an active call to do this, so make a call then during the call making you we need to use up and down button (key) to increase the value , this button(key) is beside the phone on the direction pad to increase or decrease the volume However, this is how to solve the problem on call either on incoming call or out going calls Thanks.
6/28/2021 11:12:22 AM • Konka Cell... • Answered on Jun 28, 2021
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Konka r8a phone wont turn on only about 4 months old

I found this information in the manual. "If your phone hangs or freezes, we recommend that you do a "soft" reset instead of a hard/factory reset. To perform a soft reset, remove the battery, wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone." If this doesn't fix the issue you can try a hard reset. A hard reset would erase all information and data on your phone.
10/6/2020 4:03:29 AM • Konka Cell... • Answered on Oct 06, 2020
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How do i unlock my konka android phone without a google account

I got konka sp9 and I need reset pattern and google account
3/30/2020 2:50:13 AM • Konka Cell... • Answered on Mar 30, 2020
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How do I take photos on my Konka FP1 mobile phone

I have never worked with flip phones as they are extremely outdated. Though I do believe with this model you go into menu by pressing the button with a horizontal line in the top left hand corner of the phone. You should then see a camera app which you then use the up/down/left/right buttons to navigate to the icon then select it then you can take a picture from there. Best of luck.
10/21/2019 11:45:13 PM • Konka Cell... • Answered on Oct 21, 2019
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