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See my previous answer. Service Locator Mackie

Mackie Music | Answered on Nov 29, 2016

Is this a new problem? In other words, was it working correctly at some point?
You ned to isolate the problem. Plug a different source into the speakers and plug the mixer into a different amp/speaker. See which part isn't working correctly.. Either way, it's likely you need to take the part that's not working to the shop. You can contact Mackie to find the nearest service center. Service Locator Mackie

Mackie Music | Answered on Nov 29, 2016

Any electronics components store.
I replace mine using a blue led from my kids broken toys. Remember leds have polarity, check it before. And always power off the speaker, I did blow some motherboard circuits while testing led and an unplugged horn cable did breakdown voltage. Shame on me

Mackie SRM-450... | Answered on Nov 09, 2016

You just take out all the screws from the back and remove it carefully, there you'll find fuse near by the power plug.
Check amperage (I think it is 4Amp fuse) and replace it

Mackie SRM-450... | Answered on Nov 09, 2016

Mackie Audio... | Answered on Nov 09, 2016

you have one of the PFL, AFL or other buttons pressed somewhere...
this happens a lot on Mackies.

Mackie PPM1012... | Answered on Oct 10, 2016

It sounds like the left and right stereo signals are being subtracted so you cant hear voice. This can also happen if not plugged in properly so that the ground part of the stereo mini plug is not making proper contact. Ensure the contact is good first.

Mackie 1402-vlz3... | Answered on Sep 21, 2016

If you can't adjust correctly bass, at a comfortable level and without any distortion, for sure you should return it on warranty!

Mackie Onyx 32.4... | Answered on Sep 20, 2016

Hi. Did you get diagnosis for this? Mine has developed the same fault...

Mackie Audio... | Answered on Aug 28, 2016

There are repair services on ebay etc but not cheap.

Mackie Music | Answered on Aug 06, 2016

Probably bad Capacitors in you Power supply or Amp board.
Open up, check for popped or bulged caps.
If not, take it to a shop.
Careful, it might get worse...

Mackie Thump 15... | Answered on Jul 18, 2016

Why on earth would you want to fix a new item that does not work. Take it back.

Mackie Music | Answered on Jun 03, 2016

Simplest is to use the LR button at the bottom of the channel strips you want to send to the main mix. Make sure you set the gain for each channel in use so that the clip light just occasionally blinked then back off a fraction.
If you want to use sub channels assign the strip to the appropriate one 1/2 or 3/4 and the assign the sub to the main mix and bring the subs up.

Mackie 1604 Vlz3... | Answered on Jun 03, 2016

If you are getting signal from you mixer at leaves tha are clipping your amp, then the mixer is working and at least the front end of your amp is working to register the clipping. In that case, your problem is-
1. The amp outputs are blown, check by hooking up to a different amp.
2, The speaker wires are connected incorrectly.
3. The speakers are not working. Try a different set.

Mackie 1604 Vlz3... | Answered on May 22, 2016

That sounds like the amp board died. Mackie parts can be hard to source, and Mackie is really slow to ship, so I suggest taking it to a Mackie authorized service center. Here's a link-

Contact Support Mackie

Mackie Music | Answered on May 19, 2016

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