Maytag Neptune - Recent Questions, Troubleshooting & Support

our dryer just keeps running and doesnt not shut off after cycle is done. You have to unplug or open door for it to shut off. This is not a refurbished dryer we had bought brand new

Maytag... | Answered on Feb 12, 2019

check vent for blockage if ok possible motor over heating

Maytag... | Answered on Jan 25, 2018

try unpluging it for awhile might reset its self if not board would need replaced

Maytag... | Answered on May 06, 2017

Are you sure you dont need a professional Dry Vent inspection and cleaning?
If you are in the market for an Dryer Vent cleaning check out Dryer Vent Cleaning Dallas Tx.

Maytag Neptune... | Answered on Apr 28, 2016

So then, you have purchased a computer panel that is designed for a "pay" machine., or perhaps for another model than you have.
(In that case, the "d5" would mean something else.)
Please look at "Sears Parts Direct" on your computer and see what they say as to your replacement panel part number.
What I do is then go to e-bay and search the part after I get the correct number.
I surely hope Sears will have the schematic for your machine.
God bless your efforts.

Maytag... | Answered on Feb 02, 2016

i am sending you all the possibilities for your problem, check either of these causes ----and than let me know if it is solved----

Power from the house
Check to see whether there's power getting to the dryer. Is it plugged in? Check for blown fuses or tripped circuit breakers--your dryer uses two fuses or circuit breakers. The dryer could tumble but not heat if only one of the two fuses is blown. If you have circuit breakers, one of the two circuit breakers can trip, even if the two for the dryer are connected.

Heating element
Often a dryer heating element burns out, but doesn't trip the circuit breaker or blow a fuse. The heating element is simply a long coil of special wire. You can check it for continuity with an ohm meter. No continuity means the element is bad and you need to replace it--electric heating elements aren't repairable.

Thermal fuse
On many dryers, there's a thermal fuse mounted to the exhaust duct inside the back cover panel. The fuse--which is about an inch long--is usually embedded in black resin and mounted in a white plastic housing. If the fuse has blown, you need to replace it. (You can't re-set it.)

A common problem is for the main wiring connection from the house, at the dryer, to burn and break its connection. Because the dryer can still tumble with partial power, the connection may be only partially defective. You may need to replace both the power cord to the dryer and the terminal block inside the dryer that the wire is attached to.

Maytag... | Answered on Oct 24, 2015

You have a broken drum belt.

Maytag Neptune... | Answered on Feb 17, 2015

sounds like u may have a motor winding going bad will usually run 20-30 minutes then shut off and if u run agin right away it will run 10-15 minutes and shut off agin. run an hour later and u will get 30 minutes or so agin? or u may have bad venting causing an over heating prob

Maytag... | Answered on Dec 09, 2014

A "U" code is a generally caused by an unbalanced load. If the dryer is level and has a medium size load causing the error, you may need to have the "Unbalance switch or control board" replaced. As with any electronics, unplug it for a few minutes to reset it and try again.

Maytag... | Answered on Oct 28, 2014

Sound to me like you have a stuck button.

If you need further help, reach me via phone at

Maytag Neptune... | Answered on Oct 30, 2013

Most likely cause is the drum bearing is failing allowing the drum to scrap. Bearing replacement is a pretty involved process, so unless you are very handy, you might need help to change it out.

Maytag Neptune... | Answered on Jan 01, 2012

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