You need to stop using Vista as Microsoft has not supported it since 2014. OK to use Vista for a while after 2014 because Windows Update still gave security updates for other Windows products (Word, Works, etc.). But now, Windows Update for Vista will not work anymore for anything. At least switch to Windows 7 as Microsoft will probably support it until 2020.
If you do a new, clean install of Vista in 2018, one would be missing hundreds of updates from Microsoft that would be very hard if not impossible to get. Some of those updates might apply to software that you want to use in conjunction with Windows Vista. And if it is an older PC, you might not be able to find driver support for the particular make/model, and Vista might not have the drivers you need. How many times have you heard someone say, "I just reinstalled Vista, but now I am missing drivers?"
This could be part of your trouble, because even if your Vista updated all the way up to April 2017, you could still be missing Acer updates provided by Acer/Microsoft through Windows Update.
Since Microsoft has not supported Vista since April 2017, I would recommend not using it anymore in 2018.
Windows 10's native installation makes you sign in while the computer is booting up. This is a waste of time. In order to stop the requested sign in, press the and the key at the same time. You will see the run window pop up in the lower left corner of your screen. Type . Another little screen will appear. In the upper right half of the screen there is a check box that says "Users must enter a user name and password to use this computer." Click on that box to remove the check mark. Click OK or Apply on the bottom, and reboot. It should not ask you for it again.
Disable & Re-enable Windows Media Player in Windows features.
Step 1.Go to start >> search box >>control panel
Step 2.Control pannel >> View by category
Step 3.Click on 'Turn Windows Features On or Off which should be under 'Prgrams & Features '
just been fixing a window vista laptop with problems
Microsoft stopped supporting windows vista years ago
no updates or upgrades
you are at base service pack one
and computer should have been updated to service pack 3 years ago
from service pack 3 a windows 10 upgrade is possible
try an ethernet or usb wifi connection .
.see if the computer will run the way you want it
any windows vista computer is a x32 bit system
with upgrades can run x64
x86 is the current
if you are running anything higher than 32 or x64 software the computer will be slow sometimes freeze or shut down
vista came out same time as and dial up internet
and early broad band
vista can run office 95 but windows 2000 is stable
Maybe they mailed it to you?
It should be on the inside of the cover somewhere.
If not, then maybe you did only purchase a hard copy of the OS without a license.
Question?
Do you you must to buy a key for your operating system?
But if you buy this pruduct with this particular operating system then you activation key should be in the back of you pc or if is a laptop sometimes comes inside of the battery coneccion.
If what you did is re install this particular OS on your computer i am berry sorry to tell you that what are you looking for here you wont find it but is i am what you need is to see this video of how to activate your OS by telephone with microsoft.
https://youtu.be/nDhNPs6lNac
Please do not forget to rate if this waas hepful thank you and have a wonderful day... Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/josem_e9ac89730196f220
if you have everything down load it from microsoft site onto a usb stick then burn it onto a disc
or contact microsoft and as for another disc giving all of the details so that they can check their records
go to you programs from the windows logo at the bottom left of the task bar and click on all programs
you will see a windows update line , click on that and a panel will open up
on the left panel you will see a change settings line click on that nad click start updates or put in the times that you want updates to happen--it is most probably turned off
The problem is not the fix, the problem is finding out which problem of many possibilities is causing the the black screen.
This requires some troubleshooting.
I assume you are using a PC.
The first step is to turn on the monitor first.
Make sure the power on indicator LED on the monitor comes on.
Then boot the PC. Make sure the CPU fan comes on inside the PC.
(If you are running a laptop and the screen is always black, it is usually the flexible cable joining the screen to the main body has broken. A hardware problem)
Does anything show up on the screen?
If no, check the CPU cooler inside the PC.
If it is plugged up with dust and lint, you may have a burned out CPU that will have to be replaced. (A lack of cooling air causes the CPU to overheat and fail when the safety does not work. A common problem.)
If yes, get a Linux boot CDROM/DVD, boot on the Linux CDROM/DVD, and follow the instructions to run CLAM antivirus under Linux.
When the screen goes black during boot, and stays black, the problem is usually a "Root Kit" virus.
You can not remove these viruses with a normal Windows antivirus program. They are too deeply embedded in the system.
This is the start of the troubleshooting procedure.
You really need somebody "on-site" to troubleshoot a problem that is this complex.
I don't know, why can't you? Can you provide additional details? What error message are you getting, what PC are you running, what OS, what amount of ram and CPU do you have? Can you upload a screenshot? Can't help if we dont' have the information.