Microsoft Tablets & eReaders - Page 6 - Recent Questions, Troubleshooting & Support


You can't take the battery out easily, very difficult and it involves a heat gun and prying tools.
Try plugging it into AC charger, and then hold the power button down for10 seconds, then release and press button normally to turn on.
Good luck.

Microsoft... | Answered on Mar 07, 2014


Force it to shut down by pressing the power button down for 10 seconds, then release and turn on again.

Microsoft... | Answered on Mar 04, 2014


Press the power button down for 10aeconds, then release and try to turn on again.

Microsoft... | Answered on Mar 04, 2014


Sounds like you need to do a system refresh, RT is usually quite responsive.
Swipe right to open charms menu, then click on Update and Recovery, then Recovery, then choose "Refresh you PC without affecting your files".
Good luck.

Microsoft... | Answered on Mar 04, 2014


Check for dirt in charge port; if dirty try a clean dry toothbrush to clean the contacts.
If still buggy, consider taking to store and see if it charges with sample power supply.

Microsoft... | Answered on Mar 04, 2014


Hold the power button down for 10 seconds. Then turn it back on.

Microsoft... | Answered on Mar 04, 2014


Depends what type of attachment it is. You can definitly open them if you have the appropriate app installed.

Microsoft... | Answered on Feb 18, 2014


just let it die then dont use it and just plug it up to charger. should be good to go then

Microsoft... | Answered on Jan 31, 2014


Pull the battery and wait 30 seconds to reinsert... then put it back in and hook up to ac adapter and power it up... it should reboost with no problem... this problem shouldn't recurr after proper updating of windows software. Post results

Microsoft... | Answered on Dec 30, 2013


I signed up for net gear but it is saying it will take a few minutes.now it is saying can't establish a reliable connection to the server

Microsoft... | Answered on Dec 23, 2013


1) No, you are limited to the Windows Store. It is getting better all the time, just be patient and your favorite apps should show up soon.
2) Lowering the screen brightness is one of the best methods of extending your battery's charge.
3) You could use headphones or a bluetooth speaker to get better sound. There isn't much space inside these machines for decent speakers so they aren't ususually very good.

Microsoft... | Answered on Dec 17, 2013


This is on Microsoft. Until more third-parties start developing apps for the device, this will not be fixed.

Microsoft... | Answered on Dec 16, 2013


Have to go with headphones here, the speakers are a known issue that has not yet been solved. It's a hardware problem that won't be fixed on your tablet.

Microsoft... | Answered on Dec 16, 2013


This is a known issue with Touch Cover, go with Type Cover. It costs ten bucks more but is well worth it.

Ask Microsoft if you can return and replace.

Microsoft... | Answered on Dec 16, 2013


Do you want to unfreeze your Android device?What is the make and model?I suggest you can approach Unlock-zone.com where they provide unfreeze code for Samsung mobile models.

Microsoft... | Answered on Dec 04, 2013

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