Microsoft Surface - Recent Questions, Troubleshooting & Support - Page 3

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When ca i get somebody to answer me about my surface2

Since the release of the latest Surface revs, problems are continuing to be reported where the Surface will boot into a screen that requests the BitLocker Recovery Key before it can continue. This issue was also reported with the first revision of Surface devices, however, it was not as widely reported as it is now. This result can be caused by a wide range of things such as corrupted drivers or Windows Updates not able to install successfully. Whatever the reason, you'd like to be able to get past the BitLocker Recovery Key request screen, but have no idea how to locate this extremely long number. Luckily, Microsoft stores this number for you in the Cloud. Using a working computer connected to the Internet, just jump out to the following link and ensure you are logged in with your Microsoft account. https://skydrive.live.com/recoverykey When you access this link, you'll something similar to below, except yours will contain the actual Key ID and abnormally long Recovery Key number. The BitLocker Recovery Key is intended to add an additional level of security, ensuring that only the authorized owner of the Surface can unlock the device and restore access. Unfortunately, if you can't find your key, or your key does not display on the Microsoft account page, you'll need to restore the Surface to factory default settings, i.e., start over.
3/30/2015 7:37:16 AM • Microsoft... • Answered on Mar 30, 2015
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CANT CHANGE LANGUAGE TO ENGLISH ON FACEBOOK

Try clearing the history and cache on the browser. Make sure the location and keyboard information in the control panel is correct.
3/23/2015 11:54:33 PM • Microsoft... • Answered on Mar 23, 2015
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How do I download bitlord onto my pc

The official download link is below.However I suggest that you don't use it to download pirated material. Illegal Bit torrents are the primary method for criminals to install malware on your machine. BitLord the easiest torrent downloader If this is your intention...I look forward to your question on how to repair your operating system, why your bank account, games or girlfriend/boyfriends accounts have been compromised, or why your computer is suddenly running slow.
3/20/2015 11:48:43 AM • Microsoft... • Answered on Mar 20, 2015
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Half the screen is black

The white dots are most likely to be failed pixels in the LCD screen. When the picture elements fail, they switch to clear and what you see as white is the backlighting. The overheating issue in laptops is generally caused by dust and fluff blocking the cooling fins and ducts or a failed cooling fan, but it could also be caused by a hung process which runs the CPU at a high processing speed. Press control (CTRL) ALT and DEL and look at the task manager and see if you can see any processes that are running constantly near or at 100% to eliminate this being the problem. The failing display is unlikely to be related to the overheating issue.
3/20/2015 11:22:10 AM • Microsoft... • Answered on Mar 20, 2015
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Can you have a hidden profile on my Microsoft surface 2 if so how can I locate it?

Control Panel. Accounts will show all accounts on the machine. 25591863-qztzwsd5tae24twsq5kxbvm0-5-0.jpg Typing lusrmgr.msc at the run prompt will reveal the systems administrators account panel which gives you access to users and groups. User profiles are available from the System properties panel. 25591863-qztzwsd5tae24twsq5kxbvm0-3-0.jpg In here you can identify or delete user profiles. 25591863-qztzwsd5tae24twsq5kxbvm0-3-2.jpg
3/20/2015 11:15:31 AM • Microsoft... • Answered on Mar 20, 2015
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My internet button from my desktop is not showing up and maybe I deleted it but I checked the trash can and it isn't there

Go to the search button and type Internet Explorer ,, it will show you the file.. then go to the folder and right click and copy and paste the file name to the desktop in a shortcut to have it available.
3/16/2015 11:31:54 PM • Microsoft... • Answered on Mar 16, 2015
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My internet button isn't showing on my desktop and maybe I drew it in the trash but I checked there and it wasn't there and I need it right away

Go to the search button and type Internet Explorer ,, it will show you the file.. then go to the folder and right click and copy and paste the file name to the desktop in a shortcut to have it available.
3/16/2015 11:26:28 PM • Microsoft... • Answered on Mar 16, 2015
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How do i delete photos on my surface?

Using windows explorer go to the folder that has the photo,, right click on the file and choose delete,
3/16/2015 11:22:40 PM • Microsoft... • Answered on Mar 16, 2015
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How put program downloaded by disc from laptop to surface

The Microsoft Surface has a USB connect.. if the software is compatible for Win 8RT you can copy to a USB thumb drive then copy to the surface,, you might also to try a portable CD/DVD connectable with USB,, newer laptops don't have a DD/DVD.. you can purchase one on Amazon for about 100,00
3/16/2015 11:18:07 PM • Microsoft... • Answered on Mar 16, 2015
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How to light up keyboard on Microsoft surface tablet

Move the mouse
3/5/2015 12:17:53 AM • Microsoft... • Answered on Mar 05, 2015
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How to add Netflix app to surface 2 tablet

If you have a Surface RT you can only go through the Windows Store and search for "Netflix", then install it. You can also always just to go www.netflix.com from your device and log in to enjoy your Netflix. If you don't have the RT version, you can just download the Netflix application from www.netflix.com and run it to install. Happy Netflixing!
2/25/2015 11:05:04 PM • Microsoft... • Answered on Feb 25, 2015
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How do I Stop my Microsoft surface pro 5 battery from losing charge so quickly

There are no surface pro 4's or 5's yet unless you are an engineer at Intel. If you want it to stop discharging so quickly- turn it off, and no I don't just mean put it in standby. You need to power it off completely- that way you will keep it from eating your battery when not in use. These things boot so fast that the inconvenience of 15 seconds is not worth the hassle of a dead battery coming out of sleep after a day or so.
2/18/2015 11:07:36 PM • Microsoft... • Answered on Feb 18, 2015
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Dont f9999 know my password is anyone please going to help?

What is your question? Did you forget your password to open your Surface? If so, please follow the directions in this link. Microsoft Surface Tablets
2/15/2015 1:15:16 AM • Microsoft... • Answered on Feb 15, 2015
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