Microsoft Surface - Answered Questions & Fixed Issues
I can't access my Surface with my pin number. how do I access it now?
Since the release of the latest Surface revs, problems are continuing to be reported where the Surface will boot into a screen that requests the BitLocker Recovery Key before it can continue. This issue was also reported with the first revision of Surface devices, however, it was not as widely reported as it is now.
This result can be caused by a wide range of things such as corrupted drivers or Windows Updates not able to install successfully. Whatever the reason, you'd like to be able to get past the BitLocker Recovery Key request screen, but have no idea how to locate this extremely long number.
Luckily, Microsoft stores this number for you in the Cloud. Using a working computer connected to the Internet, just jump out to the following link and ensure you are logged in with your Microsoft account.
https://skydrive.live.com/recoverykey
When you access this link, you'll something similar to below, except yours will contain the actual Key ID and abnormally long Recovery Key number.
10/1/2019 12:44:01 PM •
Microsoft...
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on Oct 01, 2019
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262 views
Outlook Icon of the Start Page
Hello, now when I want to have a program on my Home Page in Windows 10, I go to the left-side of your tiles, near the top, I think it is the small icon third down from the top, and place your mouse marker on it. You will soon see that it says All Applications. Click that and all the Applications or programs that are installed on your computer will appear in lines. Now if you place your Mouse Pointer on the one you require and click it, the dialog box that appears will ask if you want to place that Application on your start screen, or your Task bar, you will just click it and it will then go to the desired place, or if you want to remove it you do exactly the same action. Hope this helps.
3/24/2019 11:45:31 PM •
Microsoft...
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on Mar 24, 2019
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57 views
Microsoft surface 3 charging
You should have had in the box with your Surface 3 Tablet a charger. It will have a plug with 2 points that is for your power plug, and at the other end you will have a natty little flat magnetised plug for the side of your Tablet. Mine is at the bottom right slot, looking at the screen of your Tablet. Now when the power is turned on, a small bright light will glow. That is now informing you that the battery in your Surface is being charged. Now at the bottom right of your Task bar, that is the Bar on the bottom of your screen where you can place program short cut Icons for your convenience. Now the speaker Icon which is there toward the right-hand side and has a cross if off, or a different look when on. Now the next icon on its right is the one that tells you how much charge is in the battery, if you touch it, it will come on to the screen informing you how much charge you have in the battery. If I'm using my Surface a lot and I do I keep it on charge while I work as a precaution to keeping my Surface well topped up. Hope this helps.
3/12/2019 10:14:08 PM •
Microsoft...
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on Mar 12, 2019
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148 views
I want to install Microsoft word on my ipad
Hi, you may have to go to the Microsoft home site, and ask for Microsoft Word or Office for iPad. There is one for both Apple and Android systems, but it is a little different to the one they have in their own Windows system. I use Open Source from Oracle it's free and it works well in my Windows 10 machine and Surface Tablet. Best of luck.
1/13/2019 12:09:56 AM •
Microsoft...
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on Jan 13, 2019
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126 views
I have a Surface 2. Does it come with a built in driver?
Yes it should drivers, that's what make everything work. When you do an update Microsoft will at some stage include Driver updates as well, that is why Updates are so important as they keep your Tablet computer, working as it was designed with the improvements to the system over time. Now I started with a Surface 2, and then over time I upgraded to a Surface Pro 3, then a Pro 4, which I have at the present time. I made sure mine had 16 gigs of memory and 256 gigs of storage which I find is all I need as I use an external drive of 1 Terabyte for storage. I also found over time that if the charge is dropping while in use I just put it back on to charge to keep the battery well charged at all times. By doing all these regular housekeeping duties with the Surface, they have never let me down. I like my Surface Pro 4, you probably would to, but now they have Surface Pro 6's on the market and they are just the best of Tablets that you can buy, even though a tat on the dear side, but that's what you get when you buy Quality. Best of luck.
1/12/2019 11:57:38 PM •
Microsoft...
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on Jan 12, 2019
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86 views
Need to reset a digiland dl808w tablet NO TOUCHSCREEN
I know how fix it if any still need help. You will need usb with windows 8 install on it, keyboard and micro usb hub, which take other devices get things from it, like gettin gwindows 8 start on tablet digiland. You need start device, press winodws key and alt, then it should start over bios mode, then go to first slot start windows 8 usb, then restart, wait it fully go usb then should be windows 8 install done right after waiting say 5-8 minutes see it, then should be able take it from there. I did it but having problems with updates it needs, which working on. Hey least get winodws 8 right.
5/20/2018 4:22:31 AM •
Microsoft...
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on May 20, 2018
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1,740 views
Will not turn on
Try having the charger on at the same time. Hold the on button on longer than normal. This is what I did, hope it works for you.
12/14/2016 2:08:45 AM •
Microsoft...
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on Dec 14, 2016
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73 views
WILL APPLE FIX MY IPAD AIR IF IT DOESNT CHARGE FOR FREE
Apple only fixes it's products for free during guarantee period (mostly 1 year, 2 years with Apple Care Protection Plan), but before you send it to Apple check your charger, you need at least a current of 2Amps. If this is ok, check if the charger can charge other devices. If yes, go to a store selling iPads and check if you can charge your iPad with the charger of one of the sample products.
8/12/2015 1:13:16 PM •
Microsoft...
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Answered
on Aug 12, 2015
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106 views
Can I get viruses on my tablet? how can I check for any?
Tablets can get viruses just like regular computers. Install a trusted virus scanner. AVG is free and works well. There are many others. If this tablet is not android based - there are plenty of free options depending on the operating system. Malwarebytes.org has a free scanner for malware that is great for pc's running the windows operating system.
8/12/2015 1:06:50 PM •
Microsoft...
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on Aug 12, 2015
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197 views
I downloaded Bittorrent.exe but can't install or open it. Keep getting message that it can't be opened. What to do? Anyone?
Bitorrent movies- hmm. If this is a copied movie or a movie that is "leaked" or anything possibly infringing on a copyright in the u.s. you are looking for trouble. Bittorrent in the clear (NOT behind a VPN) tracks what you are doing. Your I.P address on the internet is logged and anything illegal is possibly being tracked. Just a heads up. I have yet to see anything that is legally downloadable when the words torrent and movie are in the same sentence. If you insist in trying to load this thing bittorrent is just a peer to peer file transfer program. Try VLC (google it) it can play most movie formats these days and is completely free. Once the movie is completely downloaded you can open it in bittorrent program by clicking on it- provided vlc is loaded on your p.c.
8/12/2015 1:01:14 PM •
Microsoft...
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Answered
on Aug 12, 2015
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803 views
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