Musso Ice Cream Makers - Recent Questions, Troubleshooting & Support

I would look at the motor itself. You will have to remove the cover and see what is happening. What I would be looking for is a loose motor mount or a missing/broken off mounting bolt.

Try using ice. It will shrink the part slighty enough to pull it out.Boiling water will make the the parts expand.If you use oil, use a penetratig oil only. Spray in the oil, have a beer, and the try to pull out the stem. Do not use heat. Hope this helps.

http://www.emga.com/files/406001-02-03-06-10_en_ma_2012.pdf has the manual, but it's not helpful for repairs. Has some interesting recipes, though.

Suleiman, your directions are not clear -- how do I "wiggle off the mixer blade assembly before the bowl"? I can't get that central spindle to budge no matter how I tap it or wiggle it or pull it or try to unscrew it. I can't take the top off the machine to get at the switch housing inside. Please, can you post a video of how to take apart a Musso Stella ice cream machine?

http://www.emga.com/files/406001_en_ol_ev_2012.pdf has the exploded diagram, not that I find it helpful. That site also has the full instruction manual

You can find on at
Store.electra-craft.com

go to Http://www.catering-machines.com they have full list of spares or parts for Musso stella.
All parts for the musso ice cream machine including lid, motors, gear wheels, gearbox, musso paddle Musso serial numbers start L1 = Musso piccolo L2 = Musso stella L3 = Musso Club L4 = MUSSO CONSUL.

Here is the website for the manufacturerhttp://www.bella-italia.com/

the only thing i can tell you is it is broke mow whats the worst that can happin be taken it apart. is the motor spinning?? if the motor is spinning then there is something in the little case that is not turning the only real way to find out is take it apart.i'm sure i could find parts for you if you feel up to. the choice you have is pack it up send it to the states to have it fixed. you could order a new one. let me know if you would like help looking up parts and taken it apart