Nextbook Tablets & eReaders - Page 6 - Recent Questions, Troubleshooting & Support
Wont connect to internet even though the wifi says it is connected
It could be because of the amount of devices that are connected to your wifi. Too many devices could put a lot of weight on your bandwith causing the wifi itsself to become slower. Disconnect any devices using wifi in your home that dont need to be on every day and try reseting your modem or router. You could also use a usb cord to get a more direct connection or you might have to upgrade to a faster wifi company. If the problem still continues take your device back and get it fixed, call the number in the troubleshooting guide, or visit the nextbook website and make sure you have your device registered.
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