Nordic Track Exercise & Fitness - Recent Questions, Troubleshooting & Support


I have the same issue I don't think anybody (including the supposed "experts") really know what they are talking about. The buttons work until they don't and then a bunch of them all stop functioning at once. The advice I always get is "replace the console" which amounts to saying "I don't know what's wrong" If I had to guess I think a static discharge has damaged the contoller board which doesn't manifest itself until the machine (and hence the board) warms up. Anyhow I haven't found a real solution to this issue if anyone has any real knowledge please post your solution.

Nordic Track... | Answered on Jan 08, 2020


Most buttons (all but incline 6 through 12) on my C900i stopped working all of a sudden. Long story short... it was the ribbon cable connections on the back of the control panel. Its 6 screws to get the panel off, and then 10 screws to open the panel. Cut the zip tie so the connection wires can be pulled through the hole in the back panel cover. And then take the iFit module off after you open the panel to allow fully removing the cover. The little white piece on the ribbon cable connectors slides up to allow the cable to slip out. Search youtube if you've never dealt with ribbon cables/connectors - they're very common in electronics. You can also search for how to clean the cables. In my case, simply disconnecting/reconnecting was all I had to - this fixed every button on my panel.

Nordic Track... | Answered on Jan 08, 2020


replace the old batteries ( if your system has batteries, clean the spring contacts from oxide, corrosion, etc with contacts cleaners) put a new batteries.
2) tight and clean the ribbon cables from display board
3) tight and clean the uppers and lower connector very well.
4) adjust the REED switch, tight the connector, clean it, and test the reed for open or faulty. see the diagram attached.
God bless you00163e13-35d4-4558-b293-e873e4cbe71c.gif

Nordic Track... | Answered on Jan 08, 2020


1. Power

o 1

Ensure that the treadmill is plugged into a grounded outlet using the correct surge suppressor. Use a UL 1449 suppressor listed as a transient voltage surge suppressor (TVSS). It must be rated for 15 amps and 120 volts AC. Secure the services of an electrician if the outlet is not grounded, or move the Proform treadmill near a grounded outlet. Do not use an extension cord.

o 2

Insert the safety key fully into the display. Treadmills with keys are designed not to turn on without the safety key in place.

o 3

Find the circuit breaker on the front of the frame and make sure it is not tripped. The circuit breaker is a vertical switch on the 540S and a horizontal switch on the 540 Interactive Trainer. Press it to the "Reset" position, which will be labeled.
2. Reed Switch

o 1

Unplug the treadmill and remove the safety key.

o 2

Move the upright base of the treadmill down with the help of another person and lift the uprights so that you can get to the underside of the console. Use a Phillips screwdriver with at least a 5-inch shaft to remove the screws. There are five hood screws on the 540 Interactive trainer and four screws on the 540S.

o 3

Remove the motor hood to get to the small reed switch by pivoting the hood off the frame. Find the reed switch and magnet, which are on the left side of the pulley for both models.

o 4

Turn the pulley with your hand until the reed switch aligns with the magnet. There should be 1/8-inch gap between the two. Fix the distance so that it is 1/8 inch by loosening the reed switch screw and sliding it to the correct distance. Tighten the screw.

o 5

Reverse the directions to put the hood back on and the treadmill upright in the original position.

Cleaning: Remove the covert and spray the Key Pad with special spray( contact cleaner) for to remove dust, etc, very carefully, you mus unplugged the machine.

Nordic Track... | Answered on Jan 08, 2020


cleal the contacts relais, and replace if necessary. Of course your LUBE the gear and shaft too.Test the elevation motor for problem bearing for repair.

sincerely. God bless you

Nordic Track... | Answered on Jan 04, 2020


Take another look at the answer above by spamslisher. This was exactly the problem I had. The control panel gave four quick beeps every ten seconds and the treadmill would not start or respond at all. The problem was a stuck button on the control head. That diagnosis was thanks to the tip from spamslisher above. I tried all the keys until I found one that didn't beep. That was the stuck key. In my case it turned out to be the down arrow on the ifit row, same as for spamslisher. After opening up my control panel it was easy to see how to disconnect the ifit control board from the main board. I did that and my problem was solved. Like spamslisher, we never use the ifit feature anyway so nothing lost there. Thanks for the really helpful tip. I doubt I'd have figured it out without you.

Nordic Track... | Answered on Jan 04, 2020


Did you ever figure out an answer to this? Mine is doing the same thing

Nordic Track... | Answered on Sep 02, 2019


In normal operation you put in the key and display should light up. Also there is a reset switch on the frame near the power chord which might be off. Below is link to the User Manual for NordicTrack x7i. I got that info on pg 16.

http://www.sportsmith.net/images/product_support%5CNordicTrack%5C248194%20-%20NORDICTRACK%20INCLN%20TRAINER%20X7I%20INTERA%20TREADMILL%5CNTL20909.3-299073.pdf

Nordic Track... | Answered on Sep 01, 2019


Dear Sir:

Thank by your request, I hope everything is o.k
I will try to help you, inmediately.

1)
Pedal Arms
1
Use aflat screwdriver to unseat the tabs that hold the front top cover in place. Thiswill expose the flywheel and pedal arm connection points. Rotate the flywheelby hand and determine whether lubrication will accomplish the repairs. If thebearings are exposed, use a grease gun with an extension nozzle and lubricateboth bearings with lithium grease. If the bearings are damaged or sealed,proceed to the next step.2
Removethe front and side covers on the main frame. Hold the flywheel with one handand use a box wrench to loosen the bolts that secure the pedal arms at eachside of the flywheel. Pull the arms away from the flywheel and remove thebearings from each side.3
Test thebearings as before. Lubricate exposed bearings with lithium grease andreinstall them. Sealed bearings must be replaced. Reattach the pedal arms tothe flywheel. Replace the main frame covers and front top cover to complete therepairs.
If you need further assistance, please reach me.

Thank you in advance, sincerely. God bless you.

E.CUADDRA
MANAGUA, NICARAGUA. C.A

Nordic Track... | Answered on Aug 22, 2019

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