Pentair Pool & Spa - Recent Questions, Troubleshooting & Support

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Can anyone please advise me where I can get spare parts for Onga Pantera P24 sand filter. Need the MPV cover O ring (marked as V13 in the parts diagram) urgently. urgent help appreciated please.

You can get o-rings from any auto store, except that one is huge! Here are all the suppliers. https://www.google.com/search?q=Onga+Pantera+P24+sand+filter+parts You can but o-ring material, cut it is join it with superglue. You can also make a gasket by running a very neat bead of silicone and letting it set..
5/10/2023 9:21:47 PM • Pentair FILTER... • Answered on May 10, 2023
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My Pentair Easy Touch system will come on randomly.

Sometimes its a simple Power Cycling that's needed. Fancy term for going to the outdoor pool panel, flipping all the breakers to off, counting to 10, then turning them back on again. Hope this helps
3/13/2023 10:43:36 PM • Pentair Pool &... • Answered on Mar 13, 2023
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Master temp 400 with E05 error message, already replaced stack flue sensor, thermistor, and igniter. Any suggestions?

I have the same exact problem with this unit. Obviously getting gas to the unit, because it runs and pumps out some serious heat for a short time, but then kicks off. Did anyone ever figure this out or did you buy a new heater? :-)
3/11/2023 2:14:22 AM • Pentair... • Answered on Mar 11, 2023
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How to remove a pentair ultraflow seal plate that seems to be stuck

I know how frustrating this can be sometimes but what you need to do is first, you will need to first shut off the power to the pump and disconnect the suction and discharge lines. Then, use a flathead screwdriver to pry off the housing cover and locate the seal plate. Once the seal plate is located, use a pair of adjustable pliers or a spanner to loosen the four screws that hold the seal plate in place. Finally, use a rubber mallet to tap the seal plate to break it loose and remove it.
2/16/2023 8:51:22 AM • Pentair AMERICAN... • Answered on Feb 16, 2023
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My Pentair Intelliflo control panel is frozen I push buttons and nothing changes on the screen

What does the LCD Screen say? Does it say display not active?
12/29/2022 5:38:01 AM • Pentair Pool &... • Answered on Dec 29, 2022
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Pentair master 400 controller will not respond to touch

Do you have an Easy Touch Controller?
12/29/2022 5:33:38 AM • Pentair Pool &... • Answered on Dec 29, 2022
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Pentair spa and pool control

Yes, the water must be circulating rapidly when the heater is on from being cold. Once hot, it can just circulate gently.
12/29/2022 5:29:46 AM • Pentair Pool &... • Answered on Dec 29, 2022
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Pentair MiniMax NT, won't stay lit.

Check the hose going from the fan housing to the control board. I found that it was very loose at the fan connection; wrapped a thin strip of masking tape around the barb, reconnected the hose and it works fine now.
11/12/2022 4:52:41 PM • Pentair Minimax... • Answered on Nov 12, 2022
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Code e02 lay-z-spa monaco please help

11/8/2022 9:53:40 PM • Pentair Minimax... • Answered on Nov 08, 2022
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Power out Failure alarm

need more info will pump motor spin freely if not turn by hand remove cover on back of motor sometimes they lock up with power off turn by hand a few times then try with power
11/3/2022 10:44:55 PM • Pentair... • Answered on Nov 03, 2022
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Incorrect temperature reading on Pentair Mastertemp 400 pool heater

Sometimes it is best to call in the professionals who have the knowledge and tools to find problems.
11/3/2022 12:57:16 AM • Pentair Pool &... • Answered on Nov 03, 2022
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Pentair Mastertemp 250 occasionally gets error E05.

stack flue sensor heater overheated check gas pressure if ok sounds like occasionally low pressure if pressure ok check for burner tubes blocked
9/25/2022 4:59:43 AM • Pentair Pool &... • Answered on Sep 25, 2022
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Pentair mastertemp 250 NA. heater will not fire, no error codes. starts fine, gas flows, igniter heating but still will not fire. It has a new valve, gas pressure entering valve from new regulator is

All appearances - No fuel to ignite! evrything else looks good, proper gas pressure, proper volts at igniter, etc - it should ignite! If fuel present, heater should Fire! make sure all valves are open. Gas valve is ON AND purge any air from gas line. IMPORTANT ****. If you bled gas line, don't try to ignite for a few minutes. Allow gas to dissipate first, use a fan to help.
9/14/2022 8:37:20 AM • Pentair... • Answered on Sep 14, 2022
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Pentair Easy Touch remote lost sync with the

Try turning the whole system power off at the main house panel, wait a minute, turn power back on, then go to the pool panel and reset communication as per manual instructions. This worked for me.
9/7/2022 9:57:43 PM • Pentair Easy... • Answered on Sep 07, 2022
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My Pentair Easy touch wireless remote is receiving data from the outdoor panel but i can't turn anything on or off with it. Any suggestions?

Usually resetting the 'Service' breaker on the main control box resolves this. If not, even though your remote receives data, you may still want to replace batteries in the remote. Next would be a faulty remote transceiver board ( cheaper to replace than the next item), in the unit with the antenna, or the mother board (the more expensive item).
8/18/2022 4:48:07 PM • Pentair Pool &... • Answered on Aug 18, 2022
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Pentair legend II pool cleaner,

From your description that is bad service Go online and google Pentair legend II pool cleaner hose swivels
8/6/2022 3:59:22 AM • Pentair Pool &... • Answered on Aug 06, 2022
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