Polaris Pool & Spa - Popular Questions, Answers, Tips & Manuals

I would ask the manufacturer not online odd jobbers.

What is the make and model of the pump MOTOR and is it 120 or 240 volts?

Check for clogs at sweep inlet and check suction presser at skimmer or wall inlet. Make sure all your baskets are cleaned out. Mike.

I'm not sure which pump fails after 15 minutes. Is it the main pump or the booster pump? The main pump works fine but when the booster pump is activated, one of them fails. What happens if you leave the main pump on and only activate the booster pump? Will the booster pump run indefinitely as well? They both share the same supply line. What have you checked so far? How old are both pumps?Do you pumps sound normal? Do the pump motors get abnormally hot? Any recent repairs or new symptoms? Is there a shut off valve on the supply line that has been turned/moved? Please write back with more information.

If your Pol wheel sometimes stops turning and you could force it half a turn to make it go again. Chances are that you have the same problem as mine: HAIR GETS AROUND THE AXIL OF THE DRIVE WHEEL. This can be fixed by first removing the wheel cap with a flat head screwdriver, then remove the retaining clip that holds the wheel in place. (Be careful not to lose the clip!). Remove the wheel and remove the hair around the axil. Put things back in reverse order. You are set.

check the filter in the wall of the pool where the Polaris line hooks up, it got a small filter in it. you are running it on low-pressure that's why it not sweeping, could also be a plugged impeller on the booster pump. Jay the pool pump motor repair guy Longwood Florida

the suction helps keep it grounded. make sure the impeller and filters are clean. a plugged impeller wil reduce its flow and let it tip over Polaris 9400 Sport See it in Action

Curious to know why it needs shortening. The machine should have an automatic tensioner inside that keep the chain right. I am unaware of any way, or any need, to shorten the chain. Get on YouTube or a Polaris site to see if all your internal parts are present and functioning correctly.

Call an electrician qualified to make it right. Pool grounding and bonding are not for the DIY.

The bearings may have seized, or some thing may have jammed the impeller and burnt out the motor, all you can do is free it up and if it works.

Take out the wall fitting of each of the two locking taps are probably gone there are restricted behind the wall fitting blue or red either remove or I stall

It would be incredible if the machine lasted that long to replace the tires but t is possible. If you use it frequently and have run it for ball park 5 to 10 years then I would look at replacing them. Simply take a look at a replacement tires treads. if your are 50 percent or more worn I would get new ones.

Hi, even though the two jets appear to be spraying upwards, the force may be diminished by partially blocked nozzles. To check remove the debris bag and observe jet action as cleaner is held near water surface. the action must be strong enough to shoot well into the air. If not, then often a piece of wire can be inserted into jets to dislodge the debris. you may have to do this one or more times. the other cause of insufficient jet pressure is that the feed hose to jets has ruptured or the zip strip retainer has broken. unit must then be partially disassembled.

there should be a clip that holds it on probably in bottom of pool or in the bag

the motor is bad overheating need a new booster pump

1. Check the wheel RPM. If not in the 30-36 RPM range, refer to the manual for adjusting the wheel RPM. 2. Adjust the thrust jet downward. 3. Verify the backup valve is cycling. Lift the valve out of the water and watch the jet. It should come on and go off. 4. Check for water inside the head float. 5. Empty the filter bag. You can download the 3900 Manual from the Polaris site http://www.polarispool.com/Pressure/Polaris-3900.aspx It will show you how to check the wheel rpm and how to adjust the thrust jet and check and adjust the float.

there is a plastic clip you can use a zip tie if you cannot find it in the pool

check inline filter or check to see if hose is collapled sometimes the bend where they go into the polaris

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go to the back there is a jet put it in the 11 oclock position it will be fine