Quantum Health & Beauty - Recent Questions, Troubleshooting & Support

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Q Edge 3 chair recently began giving the undervoltage error even with a full charge when going up an incline. Now I get error code 34 bus voltage dropped up or down inclines turning off my PWC.

The undervoltage error on your Edge 3 power wheelchair, especially when encountering inclines, suggests a potential issue with the battery or power delivery system. Error code 34, indicating a bus voltage drop, further points to a drop in electrical power while traversing inclines. This could result from a failing battery, loose connections, or issues with the power distribution system. It's crucial to inspect the battery condition, ensure secure connections, and consult the user manual for specific troubleshooting steps. Professional assistance from the wheelchair manufacturer or a certified technician may be necessary to address and resolve this complex electrical issue.
12/16/2023 3:53:59 PM • Quantum Edge 6... • Answered on Dec 16, 2023
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I have an older quantum 600 chair when i turn on chair 2red light keep flashing in bottom of charge in seat tilt work and horn but motors wont work

What is the position of your Manual Freewheel Levers? If they are DOWN the Freewheel is engaged, the motors will not work. Pulling BOTH Freewheel Levers fully UP should solve the problem. 1-3xr3ikeczdyorn0jjgkjfpd3-1-0.jpg
10/10/2023 5:01:35 AM • Quantum Health &... • Answered on Oct 10, 2023
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Put a used controller on my Quantum chair. It lights up but wont go. Has a picture of a chair with a square beside it but won't go?

That's the problem with buying used parts as they take a chair that doesn't work properly and see the parts off., even the part that caused it to fail and be sold or scrapped. Send that part back and buy new. But what if the controller is not the issue though. No model given, just the maker. Add the model to his search query. https://www.google.com/search?q=Quantum+chair+%22service+manual%22 ..
9/17/2023 1:18:35 AM • Quantum Health &... • Answered on Sep 17, 2023
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Quantum edge wheelchair joystick-controller suddenly does not light up or turn on. New batteries three weeks ago was working fine.

even if the battery was replaced recently check if it is damaged or depleted. also, the battery connection could be loose.
8/21/2023 4:08:18 PM • Quantum Health &... • Answered on Aug 21, 2023
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I have a 6000z quantum wheel chair and cannot find how to get rear battery out

It comes out the front also.....but it is a real pain if the cabling was put on with out any thought the last time they were replaced. I had to hire a neighbor hood teen ages to get down and "walk" the battery out by rocking it back and forth.
5/18/2022 1:21:47 AM • Quantum Health &... • Answered on May 18, 2022
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If My Husbands electric Quantum 600 wheelchair has not been used in Four years do I need to get a new battery

yes you do, after alot of time likes this im sure you need a new battery
1/29/2022 1:50:11 PM • Quantum 600 E... • Answered on Jan 29, 2022
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Code 208 on my quantum 600 edge 3

This appears to be a Mobility Power Chair Base rather than a Cellphone question, so I moved the category. It looks like you may have a loose connector. The error is a brake related error Error 208 Brake No. 1. Overload: current too high Brake wiring shorted, or brake defective. Check motor brake connector. Check brake wiring. Check brake resistance. Replace brake. https://www.alliedmedical.co.nz/media/6385/qlogic-1-and-2-fault-codes.pdf and https://www.google.com/search?q=quantum+600+edge+3%2C+code+208 ..
12/4/2021 6:48:32 PM • Quantum 6000... • Answered on Dec 04, 2021
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Pride Mobility Quantum 600 Mobility Scooter. Error message 'Brake 1 disconnected' help please!!

Question edited for clarity. Error: Brake 1 not connected Brake 1 error detected 1. Turn power off 2. Disengage then re-engage brake lever 3. Inspect motor connections 4. Turn power on https://www.pridemobility.com/pdf/owners_manuals/operation_instructions/fault_list-q-logic-3.pdf .
10/30/2021 1:20:57 AM • Quantum Health &... • Answered on Oct 30, 2021
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I recently bought new batteries for my Quantum Q6 Edge Z Wheelchair. I charged it overnight. Now the controller turns on but remains stuck on the original screen.

Edited text for clarity. Moved from Computers to Power Wheelchairs. Larry, the Fixya category is misdirected and lands in Computers for this model. Tthere appears to be many variations of this model. Check that the batteries were correctly installed for polarity. Disconnect, wait 30 minutes and reconnect. This is as close to a controller reset you will get. The manual suggests you need dealer service https://www.pridemobility.com/pdf/owners_manuals/us_jazzy/us_q6_edge_om.pdf Press CTRL+F and type in 'reset', then press Enter. ..
7/12/2021 5:51:25 PM • Quantum Edge 6... • Answered on Jul 12, 2021
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Changed the batteries on my 2011 quantum 6 edge and now tilt refuses to work

I'm not familiar with this particular wheelchair, but I personally often forget to reconnect one flat cable, which in that case is most likely to be your issue? Hope that helps
2/20/2021 9:56:27 AM • Quantum Edge 6... • Answered on Feb 20, 2021
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Charger inhibit error #107

Hi remove rear cover & check to ? if the wiring connections r all plugged in firmly .....good luck
3/15/2020 9:47:36 AM • Quantum 600 E... • Answered on Mar 15, 2020
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Quantum 600 turns to slowly how can i fix that

how to program power wheelchair - YouTube https://www.youtube.com/watch?v=uFG2rReDc-4 25 Nov 2015 ... It feels like it is stalling but just chugs back slowly. ... Does anyone know the fix? ... Can you please tell me what is going on with my titan power wheelchair i turned off and it turns on byself ... i have a jazzy chair. when i plug in the controller then turn it on, it runs ... Quantum Tech HD Recommended for you.
1/24/2020 12:11:55 PM • Quantum Health &... • Answered on Jan 24, 2020
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I have an quantum edge 10. it has an error screen of a chair with an arrow pointing to it. it is fully charged, but will not move. i bought it second hand and it has not been serviced since.


I take help from online websites that have this service like helping in repair some like reliable-store have instant help.. others are a bit slow which I don't prefer... rest is up to u.. U can also get free manuals
8/15/2019 3:33:00 AM • Quantum Health &... • Answered on Aug 15, 2019
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Quantum eye level 3 wheel chair 6 mile doesnt work only 4.5 does

You will need to contact the manufacturer for support. As far as I know the QE level 3 is available in 4.5 not 6.
6/22/2019 1:01:38 AM • Quantum Health &... • Answered on Jun 22, 2019
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My quantum q6 edge mobility chair is stuck in slow mode how can i change this

PDF]

QUANTUM Q6 Edge Series - Pride Mobility

https://www.pridemobility.com/pdf/owners_manuals/us_jazzy/us_q6_edge_om.pdf
Including Models: Quantum Q6 Edge 3S, Quantum Q6 Edge 3SP, and Quantum Q6 .... Do not place your power chair in freewheel mode while on an incline or decline. ... Do not modify your power chair in any way not authorized by Pride. .... Regenerative - uses electricity to rapidly slow the vehicle when the joystick returns ...
2/20/2019 7:18:37 PM • Quantum Health &... • Answered on Feb 20, 2019
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