Quinny Baby Gear - Recent Questions, Troubleshooting & Support

In case of baby stroller you should expend good amount of money. But there are some good brand strollers also in affordable price. You will get every type of stroller like jogger, lightweight,double and so on at mid range price. Best Rated Strollers 2017 Top Models Reviewed

Quinny Buzz Baby... | Answered on Jun 18, 2019


We'd recommend that you visit the Quinny website for your country (select flag top right corner) and use "Contact Us" option to send an inquiry to your local Quinny office who can advise you further.

Quinny Baby Gear | Answered on Feb 06, 2019


Maxi-Cosi don't produce the adapters for the Maxi-Cosi carseat to go on the Babideal chassis. These would be from Babideal, so we'd advise you to contact them for assistance.

Quinny Buzz... | Answered on Dec 18, 2018


The front wheel unit isn't designed to be taken apart and put back together this way, it would be recommended that you replace the unit.

Quinny Baby Gear | Answered on Dec 18, 2018


We'd recommend you contact iCandy as they're the manufacturer of the pushchair, or contact John Lewis as you purchased from them.

Quinny BUZZ 3... | Answered on Dec 18, 2018

Hi - Please visit the Quinny International website and use the Contact Us tab for your enquiry to be sent to the local Quinny customer care team who can help you - Quinny urban strollers and buggies

Quinny Baby Gear | Answered on Jul 21, 2018

First remove the front wheel assembly from the pushchair by pressing in the two buttons on the sides and pulling it out.

Now look more closely at the assembly - on one side, just where it bends at an angle you will find a small hole, a couple of millimetres across. Take a small screwdriver or some other thin object and push it into the hole a little way, which presses a metal catch inwards, releasing the swivel assembly. While continuing to push this in pull the swivel assembly apart - grasp the wheels in one hand and the L-shaped plastic housing in the other and pull them apart.

Now clean all the surfaces with a piece of strong cloth.

When all the surfaces are very clean, take a can of TEFLON SPRAY and spray it onto all surfaces that rub against each other, before reassembling the wheel unit. Silicon grease is a cheaper alternative, but the teflon spray is supposed to be the best for lubricating all moving parts on the Buzz. Whatever you do, don't use WD40.

Hope this helps! Dan.

Quinny Buzz... | Answered on Feb 20, 2018

Hello, Samiddx -

I suggest the best source for an answer to your question is the manufacturer, Quinny.

This is the link to the English language Contact Us page for Quinny:

Note: Quinny seems to make 3 versions of their Zapp stroller: Zapp Flex, Zapp Flex Plus, and Zapp Xtra.

Quinny ZAPP... | Answered on Dec 21, 2017

Hi Lindsay

Not something we can advise you to repair yourself. Chassis would need to come in for our engineers to provide inspection / repair. If it is a 2008 model or younger we can provide this service. Standard charge is 39.99GBP and this does include courier collection & delivery of the product. Contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to book it in.


Quinny Buzz... | Answered on Jul 04, 2017

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Quinny Zapp -... | Answered on Jun 07, 2017

Hi - Please contact Quinny customer care by visiting the International Website and using the Contact Us tab - Quinny urban strollers and buggies

Quinny Buzz... | Answered on Jun 05, 2017

Hi - Please contact the Quinny customer care team on the website using the Contact Us tab Quinny urban strollers and buggies

Quinny Freestyle... | Answered on Jun 05, 2017

Hi - Please use the Contact Us tab on the Quinny International website for assistance. Quinny urban strollers and buggies

Quinny Baby Gear | Answered on Jun 05, 2017

Hi - For assistance in Canada please contact Quinny customer care team for USA & Canada directly -


Quinny Speedi SX... | Answered on Jun 05, 2017

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