Quinny Buzz - Recent Questions, Troubleshooting & Support - Page 5

Hi GillianWhen the Dreami is removed from the chassis, if the adaptors come off with it then this will make it difficult to remove them from the Dreami. When removing the adaptors should remain in the chassis. It might be helpful to have someone help you if they seem to be a bit sticky. The Dreami can then be removed from the chassis leaving the adaptors in the chassis - the adaptors can then be removed from the chassis separately. Clean with a bit of furniture polish and a soft cloth to aid future use.

Hi FranFor assistance with a Hauck product you should contact them:http://www.hauckuk.com/en/home10.html

Hi MattIf you are in the UK and it is under 2 years old please contact your retailer with proof of purchase for them to send in for inspection & repair under warranty terms and conditions. If you are in the UK and it is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) to book in for chargeable inspection & repair work required. If you are not in the UK please visit www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right hand side for your enquiry to be sent to the customer care team for your country who will be able to provide further assistance.

Buggy Pitstop deal with Quinny, Give them a call on 0208 601 7154. Their website is www.buggypitstop.co.uk

HiYes the 2013 style sub seat can be fitted to a 2005 chassis. Where the sub seat connects into the chassis there will be a plastic clip on either side of the 2013 sub seat that will need to be removed in order for the sub seat to then fit into a 2005 chassis.

In the middle of the underneath of the pushing handle, below where the hand brake lever is there should be a button. If there is, this is what you do.
1) put the foot brake on so the rear wheels wont turn.
2) unclip the clips on the frame that allow you to adjust the height of the pushing handle, they open up, and leave them open, like this the handle you push the buggy with should slide up and down.
3) pull this handle out to its tallest position
4) Hold the handle and press the button mentioned at the start in and hold it in
5) Then quite quickly push the handle down as though you were either pushing it to lower its pushing height, or shoving it away in a temper. It needs to be a firm and quick movement.

Ta da!! After a couple of tries it should click and fold up.

I hope this helps.

HiCould you advise what country you're in and we can let you know the customer care contact details to resolve the issue.

Please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab for the enquiry to reach the customer care team who can best assist.

The Mico is a USA model only so we are unable to advise from the UK team whether it is compatible with the older style Quinny Buzz.We recommend you contact Dorel USA on [email protected]

Hi LisaIt may be that a good clean will resolve the situation. Use furniture polish or dry Teflon spray (found in the laundry aisle of larger supermarkets) and a soft cloth to clean thoroughly. Pay special attention to the central tube where the mechanism slides up and down for fold / unfold as any dirt there will cause friction and make fold / unfold difficult.If this does not help please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab on the right side of the page for your enquiry to be sent through to the customer care team who can best assist.

Please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab on the right side of the page for your enquiry to be sent through to the customer care team who can best assist.

Please visit www.quinny.com and select the country you're in, then choose "Contact Us" from the right side of the page for your enquiry to be sent through to the customer care team who can best assist.

Hi JoyceGo to www.quinny.com and select the country you're in - then choose "Contact Us" on the right side of the screen for your enquiry to be sent through to the customer care team who can best assist.

Please find attached Handy Hint guide for removal of Quinny Buzz seat fabric. We advise handwash only maximum 30 degrees. Allow to dry naturally - do not tumble dry. Exposure to direct sunlight may cause fading.

HiUndo the popper on the shoulder harness pad. Slide the pad down the length of the shoulder harness strap.Unhook the metal D ring.Feed the short length, low down anchor point back in behind the seat fabric. Bring the longer length, higher up anchor point out at the desired height.Re-attach the D ring. Adjust the harness straps accordingly.Slide harness pad back up shoulder harness and re-attach popper.

Hi HelenOn the underside of the U bar on the chassis you will find a manufacturing label which will show the date of manufacture. We would need to confirm the year model Quinny Buzz that you have to be able to ensure the correct bolts are supplied.If you're in the UK please contact the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) or e-mail to [email protected] If you're not in the UK please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab for your enquiry to be sent through to the relevant customer care team.

Hi this part comes as standard on the 2009 models and above. They can be ordered separately for older models and your local Quinny retailer should be able to order them for you. Alternatively google speedi bumper bar and you should get results for online stockists

HiIf you're in the UK a replacement transport clip for your Quinny Buzz can be ordered from your local Quinny retailer or direct from the customer care team on 01284 413 141 Mon-Thur 8.30-6.30 / Fri 8.30-4.30 (Excluding Bank Holidays) RRP is 7.50GBP and if ordered direct there is 3.99GBP additional p+p.If you're not in the UK please visit www.quinny.com and select the country you're in, then choose the "Contact Us" tab on the right side of the screen for your enquiry to go through to the customer care team for your country who can help you source a transport lock.