Sebo Vacuums - Recent Questions, Troubleshooting & Support

Take it back to the shop and complain about the noise. They might not have put it together correctly.

The units with two speeds have a speed controller on the motor. I reckon you will need dealer service. Try and claim on the warranty. There is some fault finding in this video. You are the only one with this issue. https://www.google.com/search?q=Sebo+Felix+pet+vacuum.+only+running+at+slow+speed

i'm not familiar with the specific machine but i can tell you that when a machine is assembled from parts (at the factory) that machine can be disassembled... re-assembled and parts replaced or repaired .. you just have to dig or take it to a repair shop and let them dig

Troubleshooting guide in the manual. Contact for Warranty Service. Page14. https://www.sebo.us/assets/pdfs/website_owners_manualsPDFs/DART_Manual.pdf ..

If the hose on your Sebo X1.1 vacuum cleaner will not disconnect from the wand, it is possible that the hose is stuck or the connection is damaged. Here are a few things you can try to try to disconnect the hose:

1. Gently twist and turn the hose while pulling it away from the wand. Be careful not to apply too much force, as you do not want to damage the hose or the wand.
2. Check the connection point on both the hose and the wand for any visible damage or debris that may be preventing the hose from disconnecting.
3. If the connection point is clear of debris but the hose is still stuck, you may be able to use a penetrating oil such as WD-40 to loosen the connection. Spray a small amount of oil on the connection point and allow it to sit for a few minutes before attempting to disconnect the hose again.
4. If none of these methods work, it is possible that the connection is damaged and will need to be repaired or replaced. In this case, it may be best to seek the assistance of a professional or to contact the manufacturer for further assistance.

Most vacuums will start the brush roller when handle is pulled back. Why your loosing power could be for many reasons. Are you losing power on brush roller or suction? Please reply.

OK, but be warned... it's not so difficult getting the thing apart, but making a neat job of reassembly has been known to drive grown men to despair. And that's because you have to remove the airbelt. But first things first:
1. remove the hose
2. remove the hose-retaining ring
3. remove the flap that covers the green filter.
4. remove the screw beneath that flap nearest to the handle (there's a deeply recessed screw on the other side, but you can ignore that)
5. remove the clip at the back of the machine where the airbelt joins (lever it off carefully with a screwdriver)
6. this is where it begins to get interesting. The airbelt is in two parts - the bulky foam strip and a thin material cover. The cover is held in grooves, top and bottom, running all the way round the machine, by two thin plastic strips around which it is wrapped and which just slip into those grooves. The first challenge is to get those strips, and the covering material, out without damaging them. Just prise one end out with a small screwdriver and work your way around the machine - it's more a matter of patience than anything else. (The second challenge is getting it back neatly!) 
7. remove the ends of the foam strip far enough to reveal two plastic clips that hold top and bottom of the body together
8. prise those clips off with a screwdriver.
9. it should now be possible to lift the top cover off. It can be a bit fiddly getting it off over the neck where the hose plugs in, but it does come off.
10. the cable rewind spool is now revealed in all its glory.
11. if you've found my advice helpful so far, here's a final piece... don't try to fit a new cable to the old spool - fit a complete new spool.
12. good luck!
I value feedback, so please remember to rate this response.

On some models there is a pot on the pcb you can adjust to stop light coming on prematurely .. If your in the UK look at Manchester Vacs web site

This is much easier to do than to describe! Your question suggests that you plan to re-fit the same pedal that has come off, so first you need to be sure that nothing actually broke when it came off. You should be able to clip the plastic part back on to the metal part - it should stay there and not fall off (if it falls off, you need a new one). The trick is to get the flat metal part correctly located in the plastic part, so with the plastic part not clipped on, pull the metal part down and rest it in the plastic part, then push the plastic part in to position. The flat metal part should then be trapped behind two projections on the plastic part, so that there is some movement, but not much. These projections may possibly have worn away, allowing the pedal to come away in the first place, in which case you will need a new piece.
I hope this helps. If so, please remember to rate this response as I value feedback. If you need more help, just post a reply here and I'll get back to you as soon as I can. Good luck!

Question moved from Car and Trucks. Turn it over and undo the screws in the power head and remove the base plate. Manual and a good schematic diagram https://www.sebo.us/assets/pdfs/website_owners_manualsPDFs/SEBO%20ET-1,%20ET-2%20Power%20Heads%20Owner%27s%20Manual.pdf ..

From memory the plastic part slides up a little, enough for you to access the wiring. I'll try and have look at work tomorrow.

Warning though! you need to do this work with the handle laying flat, the screw hole upwards - it may be already too late as there is a nut that slides away and can be tricky to get back

Look closely for a button that will retract the cord or pull the cord out like a window blind. If the cord is pulled too far out it my not retract.

No screws under the castors. There is 3 case clips, the bumper hides them, maybe this picture will help:

what is the problem first, I need to know before I can help

I work with a Sebo dealer (in the UK), where we repair all makes of vacuum cleaner. It's testimony to the quality of Sebos that in several years I've only had one of this model to repair (so my memory is somewhat sketchy). However, from first principles, the finger of suspicion points to two likely causes of this problem. First, the copper wire may have broken within the flex - this commonly happens where the flex is subject to both stress and tight bending, which is the two extremities (where the flex enters the plug, and where the flex joins the rewind reel). You will need a continuity tester of some kind to check this, of course. The flex may be visibly damaged, but often there's nothing visible externally. Second possibility is that one or both of the motor's carbon brushes is worn out. You will need to get them off the motor to check. Check both - they can sometimes wear very unequally - a new one will have about 2cm of carbon exposable, whereas a worn one can have nothing left at all. As for what's economically replaceable... it depends what you can do for yourself. In the UK a new flex complete with rewind reel will set you back about £45. However, it is possible just to wire in a length of new flex provided you make sure that any connection you make is good, safe and not subject to stress from winding and unwinding. As for the carbon brushes, in the UK they are about £5 each. For a complete new motor you'll not get much change from £100.
I hope this helps. If you need me to try again just post a reply, giving any more information you can, and I'll see what I can do. Good luck!

Unless you know what you're doing, you can easily mess the whole thing up. It's not hard to replace the motor, but its a task you have to pay close attention to. If you can, get the motor from Sebo and then take it to a local vacuum shop and have it installed. But first make sure they are an authorized Sebo ship

My Sebo Air Belt C2 Total. The automatic electric cable wire won't stay out when pulled, it just springs back. When I'm hoovering I have to wrap the wire around the small wheels so that it doesn't shoot back in the machine.

Remove the belt or seal that goes around it, there are some clips to take out, then it will separate.

This is a dead motor. the electrical motor is experiencing windings failure and will have to be replaced or rebuilt. Just to be safe, remove the switch and test with voltage needle to see if the problems here. i suspect total motor failure.

Hi It could be two things = one problem is that the cord in Sebo's K model has a bad habit of shearing thanks to its auto pull rewind mechanism. This would have to be replaced by a Sebo repairer.
Or it could be the actual electric socket if the bonded plug is loose - if there are wires visible at the end of the plug then the plug would have to be replaced. Its a common fault on Sebo's K models when the power stops thanks to shearing cords.