Simpson Washing Machines - Page 4 - Recent Questions, Troubleshooting & Support


If the clothes are reasonably even at the spin cycle, then this is caused by worn out suspension rods,the out bowl is supported by 4 sprung rods, one on each corner you need to replace a set of four,if clothes keep all going to one side the replace the capacitor

Simpson Washing... | Answered on Jan 19, 2019


if its a top loader and the clothes are all twisted up then i sugest replacing the capacitor

Simpson Washing... | Answered on Jan 19, 2019


If they are screw in feet, you need to buy other feet which have a bigger thread on the stem and drill/taper the new holes on the bottom of where the old feet were.

If it's just glued on feet, then clean the plate and the foot and glue them back on.

Simpson Washing... | Answered on Jan 16, 2019


replace the pump. Sounds can be deceptive, you need to verify that the impeller is spinning and also at the right speed. When the software detects that the pump is faulty, it doesn't allow the spin. Disconnect the wires to the pump and run it direct to the mains. Add a bucket of water to the tub, does it pump out? Or if you say the pump is running, just add a bucket of water and check.

Simpson Washing... | Answered on Jan 15, 2019


Suspension rods or shocks depending on design.

Simpson Washing... | Answered on Jan 05, 2019


Sorry not able to read minds or see what is happening from so far away. You need to post a full description of what happens and when exactly it happens and what you can or can't do after i.e. does power come back on by itself or if you switch it on. The more info the better.

Simpson Washing... | Answered on Jan 04, 2019


What about it? So you have a problem that needs sorting or what? We unfortunately are not mind readers. Sorry.

Simpson Washing... | Answered on Jan 04, 2019


remove top panel and there is a fuse on the board test fuse if good then probably a board fault

Simpson Washing... | Answered on Dec 23, 2018

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