Simpson Washing Machines - Page 4 - Popular Questions, Answers, Tips & Manuals


The main capacitor needs replacing

Simpson Washing... | 2,048 views | 0 helpful votes


Check that the pawl you put on hasn't come off. If ok, turn pulley on bottom of gearbox both ways. It should turn freely both ways, If it only turns one way then possible something wrong with clutch ratchet or the spring inside the ratchet. Did you take the pulley off? If you did then are you sure you tightened it back properly. Failure to do so would allow the spring in clutch to get damaged.

Simpson Washing... | 569 views | 1 helpful votes


check the solenoid and lever action under neath

Simpson Washing... | 142 views | 0 helpful votes


if this a new unit , then have it fixed under warranty
the machine should have been ready to use and not need work done it

Simpson Washing... | 98 views | 0 helpful votes


Sounds like drain hose is too far down into drain pipe or it is sealed with tape and can’t get air.

Simpson Washing... | 42 views | 0 helpful votes


Is there power at the outlet your washing machine is plugged into? Check that the GFCI outlet hasn't been tripped.

Simpson Washing... | 71 views | 0 helpful votes


Oil will be coming from the gearbox. Oil seals can be replaced if you can source the seals where you live. If gearbox shafts or bushes are worn then a new gearbox would be needed, Machine has to be completely stripped down & both bowls removed from the cabinet to do the work. Tub seal & bearings will need to be replaced as well. Lot of work & lots of tools needed.

Simpson Washing... | 78 views | 0 helpful votes


the forward reversing unit is faulty

Simpson Washing... | 1,109 views | 0 helpful votes


That code in some brands means a communication error between Main board and display.

Simpson Washing... | 52 views | 0 helpful votes


Check the water pump. If the pump shaft seals have worn out, it will leak water. I recently replaced a pump for a client with a similar problem but it wasn't shutting down from a short circuit caused by water. The pumps for Simpson machines are still in production and are quite easy to replace (find an appliance reconditioning shop and get a good used unit - it will save you some money). Also check the pump hoses for splits/leaks. Second place to look is the main agitator shaft seals for the wash bowl. This is a more involved repair and will require disassembly of the wash bowl/agitator to access it. There will also be a bearing on the shaft that should be replaced at the same time (washing powder is alkaline and will attack metal - once the seals protecting the bearings have failed, the bearing will rust out) Unfortunately the Simpson is a tough beast and isn't easy to tilt over to see where the water is coming from. You shouldn't need to turn the power on to find the leak. Just prop up one side of the machine with 2 blocks of wood etc and dump a few buckets of water into it and observe the underside with a torch (if it has been leaking substantially there should be tell-tale water stains in the vicinity of the leak)

Simpson Washing... | 50 views | 1 helpful votes


Motor error: replace controller board

Simpson Washing... | 1,472 views | 0 helpful votes

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