SMC EZ - Recent Questions, Troubleshooting & Support

Looks to me like they never implemented the serial port. The used unit I just obtained has no signal on the serial console pins and no SMC documentation beyond plugging it in appears to exist. Likewise with TELNET access. However you can reset the switch to factory defaults with the following procedure from a pop-up window off the login page. It worked for me. ---------- If you have forgotten the administration password you can return the Switch to its factory default state by doing the following: 1) Remove the power cord from the back of the Switch. 2) Remove all cables from the front-panel ports. 3) Connect port 1 to port 2, on the front panel, using a standard network cable. 4) Reconnect the power cord to the rear of the Switch. 5) Wait at least 40 seconds before disconnecting port 1 from port 2. After completing this procedure, the password will be 'smcadmin' and the network address will be returned to the default; 192.168.2.10/24.

http://www.smc.com/index.cfm?event=downloads.doSearchCriteria&localeCode=EN_USA&productCategory=6&modelNumber=1482&partNumber=0&downloadType=8&knowsPartNumber=false

Gave me the manual. The product you listed is an unmanaged switch not a router. Thus, it doesn't have an web interface. You can try unplugging the device for a while and then retrying to connect to your firewall/router/local network. Also check if your computer will connect to the network without the switch. If you can connect directly without the switch, check if your product is still under warranty.

Cindy Wells

you can download your driver http://www.smc.com/en-global/download/index?search=1&main=32&sub=37&model=0&keyword=SMCFS8 hope that it will helped