Tascam Audio Players & Recorders - Recent Questions, Troubleshooting & Support

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On my tascam cc-222MKll it gets stuck reading opc

The door won't open might be a sign that there is a bad belt in the mechanism as the pickup may also be driven or positioned by the same belt- It may need to be looked at by a Technician.
12/25/2023 3:59:40 AM • Tascam... • Answered on Dec 25, 2023
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The CD tray on my Tascam CD-A500 CD/Cassette combo will not open.

I understand that your CD tray on your Tascam CD-A500 CD/Cassette combo will not open. Here are some possible reasons why this might be happening and what you can do to fix it:
  • The CD tray may be stuck. If this is the case, you can try to gently pry it open with a flathead screwdriver. Be careful not to damage the tray or the unit.
  • The CD tray motor may be broken. If this is the case, you will need to replace the motor. This is a relatively simple repair that can be done by most people.
  • The CD tray sensor may be faulty. If this is the case, you will need to replace the sensor. This is a more difficult repair that should be done by a qualified technician.
If you have tried all of the above and the CD tray still will not open, you may need to contact Tascam customer support for further assistance. Here are some additional tips to help prevent your CD tray from becoming stuck in the future:
  • Do not force the CD tray to open or close.
  • Be careful not to drop or damage the unit.
  • Keep the unit clean and free of dust and dirt.
  • If you are not going to use the unit for an extended period of time, unplug it from the power outlet.
I hope this helps!
5/13/2023 5:56:58 AM • Tascam Audio... • Answered on May 13, 2023
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TASCAM 122 MKIII professional, rack mounted, 3 head cassette deck. Problem / no sound!

That is an electronics issue, so you need test equipment. You can look for disconnected wires from when you replaced the gear. https://www.google.com/search?q=tascam+122+mkiii+no+sound+output ..
4/10/2023 11:29:28 PM • Tascam Audio... • Answered on Apr 10, 2023
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Tascam 2488 Neo doesn't work on G and H knobs on trim.

Dealer Service if the knob pots have physically failed. Made by Sanyo. https://www.google.com/search?q=Tascam+2488+neo+doesn%27t+work+on+g+and+h+knobs+on+trim ..
3/26/2023 6:38:19 PM • Tascam Audio... • Answered on Mar 26, 2023
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Is there a hard factory reset for the Tascam DP-24SD? Mine powers on but the source and record lights are not working right.

Hi, yes there is. I saw that using the menu presences to find the initialize option and activate it is the way to run a factory reset on your machine. So, you can start with this first. Otherwise, please reference the manual. Thank you.
11/3/2022 2:46:13 AM • Tascam Audio... • Answered on Nov 03, 2022
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Why does my tascam keeps shutting off on me?

Is it using a switching power supply cube? They often time get defectiveand are unreliable. Sound like a power supply problem either way.
10/4/2022 4:49:04 AM • Tascam Dp-02cf... • Answered on Oct 04, 2022
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Tascam 122MKII - press play no sound, meters don't move

Look for small leaver or any contact switches. They might have become bent out of shape or broken, or have dirt in them, cutting off the sound. Also check the leads coming from the head, they might have become detached or at least you can trace where they join the PC board. If you touch where they join you should get a buzz on either channel.
9/29/2022 1:21:25 PM • Tascam 122MKIII... • Answered on Sep 29, 2022
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Tascam SS-R200 factory reset

With no media in the recorder. 1. Press the Menu button 2. use the Multi Jog knob to highlight utility 3. Press in on the Multi Jog knob to choose utility menu 4. Scroll down in the utility Menu and highlight Factory Reset 5. Press the Multi Jog knob to choose Factory Reset 6. Press the Multi Jog again knob to execute the Factory Reset it will remember the time and I think what input you were using.
9/19/2022 6:15:47 PM • Tascam SS-R200... • Answered on Sep 19, 2022
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Please I have a Tascam 2488neo hard disk recorder. It's bringing out the error message Code 04. SDRAM Initialize Error. What do I do now?

Just failed or bought it dead or ran 1day and died.(history matters)BY FAMOUS MAKER TEAC. mark 1 or MARK II modeL?TELL WHAT YOU ARE DOING ON THIS complex system just before the failure.Just simply turned on? or burning dvd-r or reading media. ? last page USA if is says contact TEAC AMERICA, INCa coin cell is inside my guess, and is long overdue if there.15 years old is near 2 times the life span of a coin cell battery.it has 80GB HDD that can very easily be badand a SDRAMand no SD cards, of any kind. ,USB port allows transfers to a PC>the manual only states thisbattery pack or batteries installed)https://tascam.com/us/product/2488neo/downloadthe SDRAM does not plug in like PCsso is soldered down. make sure all batteries are good firstand if yes, make sure the PSU board is not bad with classic thenCAP Plague. error bad caps. . it is at least 2010 old. lots of reviews then and any batteries here are no good that old, and HDD can be bad, ask how to test in on a PC.so what is bad.1: batteries.2: CAP plague caps leaking bulged out. (wiki it)_!3: HDD bad. if not bad, best is to clone it now for later when it does die4: Sdram bad (only if power surged AC or lightning hits.5: PSU bad see #2
8/5/2022 2:13:35 PM • Tascam Audio... • Answered on Aug 05, 2022
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Recording Speed

the tascam 414 is a 4 track recording studio which uses standard cassette tapes- meaning they only play in one direction, because the tape is full. The 414 records at double speed so that recording fidelity is increased. When you have made a recording you want to mix you then dub your recording though the outputs into another standard tape recorder or whatever you have available, be it a cd recorder or your PC. So, when you listened to your recording on a standard tape player, you were not only hearing it at half speed but you were only listening to 2 of the 4 tracks. The other tracks would only be heard if you flipped the tape over, and they would be heard running backward. I would have though the 414 had a swich to allow it to also record at standard speed to but I guest it does not.
5/14/2022 1:24:49 AM • Tascam Starter... • Answered on May 14, 2022
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Tascam Professional Recorder lights up "needs repair!"!

I am by no means an expert, but is there a possibility that the recorder requires repair ?
12/31/2021 6:32:27 PM • Tascam Audio... • Answered on Dec 31, 2021
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Does the 2488 neo have a battery in it?

Page 3 of the manual says it does. Batteries (battery pack or batteries installed) should not be exposed to excessive heat such as sunshine, fire or the like. https://tascam.com/downloads/tascam/4/E_2488neo_web.pdf The unit is discontinued which is never a good sign. https://tascam.com/us/product/2488neo/feature .
11/17/2021 10:40:18 PM • Tascam DP01... • Answered on Nov 17, 2021
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How to factory reset a 2488

How do I reboot the tascam 2488 after changing hard drive.
11/16/2021 4:51:09 AM • Tascam 2488... • Answered on Nov 16, 2021
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Tascam DP 006 freezing up

visit https://www.bhphotovideo.com/lit_files/90177.pdf
9/25/2021 5:04:19 AM • Tascam Audio... • Answered on Sep 25, 2021
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I have a tascam dp-01 that stopped working.can i put the hard drive disc into another dp-01 without losing my songs?

It should work I would think as it uses the same OS. I suspect the hdd has issues it the system doesn't complete its boot.
9/4/2021 7:12:42 AM • Tascam Audio... • Answered on Sep 04, 2021
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Boot Problem in TASCAM 2488

Turning the power off with out going through the shut-down process will sometimes trash the hard drive making it un readable. To force format of hard drive hold down the shut down, send, shift and quick routing keys at the same time then turn power on. This will format the HD. When finished the display will show "Factory initalize complete" "please power off" NOTE you will lose every thing on the HD including the demo song.
8/11/2021 3:55:32 PM • Tascam 2488... • Answered on Aug 11, 2021
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Tascam 122 cassette deck the cassette player won't play

There is an idler wheel behind the platen ( black plate behind the cassette)..replace the idler wheel.

The guy in texas is Marrs communications
6/29/2021 1:53:44 PM • Tascam 122MKIII... • Answered on Jun 29, 2021
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I have a Tascam 688 mini studio, its 8 tracks on a cassette tape, I have just replaced the capstan belt and now the tape speed is way too fast even when I'm in variable mode with the speed turned all

It is possible the control transistor in the capstan motor has shorted due to age. There is a control in the deck for calibration of speed but then you need equipment and a MXT111 test tape to set the speed. So you may need a new Capstan motor or maybe just an adjustment- hard to say exactly without me looking at it- yes, I still fix them. I have been doing them for about 45 years and I worked at Teac as a Lead Tech in Arlington Heights IL.
6/29/2021 1:37:26 PM • Tascam Audio... • Answered on Jun 29, 2021
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Trying to record but when I push the "record"

Get the manual...

http://tascam.com/product/cd-rw750/downloads/

Record READY switches the unit into a Monitor mode so you can set your levels for when you finally initiate recording.
2/4/2021 7:20:04 PM • Tascam CD-RW750... • Answered on Feb 04, 2021
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