Tektronix Office Equipment & Supplies - Answered Questions & Fixed Issues

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Tektronix Phaser... | Answered on Nov 04, 2019 | 389 views

Want to resolve your printer issues online then, dial Xerox Printer Support Phone Number1866-877-0191 anytime as you like. For further Info Click:https://goo.gl/Co2Bom


Tektronix Phaser... | Answered on Jul 22, 2017 | 881 views

good for you

Tektronix Office... | Answered on Feb 01, 2015 | 73 views

There are two places to insert the clip on the right side of the paper tray. Replaced the clip into the top slot and the printer works fine again.

Tektronix Phaser... | Answered on Oct 27, 2014 | 192 views

Error 61 is a process motor error.
sometimes it can be cleared by turning the power off (hard) waiting a minute and turning it back on again.
Otherwise I'm afraid its a Xerox customer support job (the printer division is now part of Xerox Inc).

Tektronix Phaser... | Answered on Jul 08, 2014 | 69 views

Please try the following links:

Windows PostScript PPD Driver Files - 32/64-bit

This should open a screen showing the key information about the Driver Files and their End User License Agreement which you must agree to start the download.


If the above links do not work, please copy and past the following into the address are of your web browser:

Tektronix Xerox... | Answered on Dec 19, 2012 | 195 views

Sounds like you've already diagnosed the problem.

Tektronix PHASER... | Answered on Oct 11, 2012 | 141 views

Error 32 is most often caused by the cleaning blade clutch grease gumming up. Clean it completely with isopropyl alcohol and a lint free cloth and cotton buds. Re lubricate it with high temperature auto synthetic grease - make sure it has no mineral content.

Tektronix... | Answered on Sep 21, 2012 | 323 views

Recalibrate the colors. Flaking is sometimes caused by more ink/toner than can be fused to the media. There's a limit for the total amount of ink/toner. Yours may be set too high.
You'll need a copy of the Printer's User's Guide (also Downloadable from Xerox.com)

Controlling Color Density

When colors look faded, adjust the toner color density to extend the life of the components.

Print and use the Color Reference Page 1 In the printer's front panel, scroll to Calibrate Colors,

press Menu and print the Color Reference Page. 2 Compare the Color Reference Page to the Color Density

Samples on page 39. Make a note of the value (-10 to +10) for each color that most closely matches the samples.

3 Adjust the density for each color: Enter the value noted in Step 2 in the Calibrate Colors menu, under Adjust Each Color.

? Decrease color density: Press . ? Increase color density: Press --->.

4 Reprint the Color Reference Page; check your adjustments

Tektronix Phaser... | Answered on Sep 25, 2011 | 369 views

I had that problem and found it to be simply that the plastic arm of the sensor which watches the output tray on top for an over-full condition got stuck in the UP position. The unit never got to the initialization stage upon powerup because it thought the output tray was full. Just fiddle with that little arm to be sure the pivots are engaged in the holes in its "ears" and that it can move up and down freely.

Tektronix Phaser... | Answered on Apr 27, 2011 | 66 views

Change its setting with default settings, your issue will be resolve automatically.

Tektronix Phaser... | Answered on Feb 27, 2011 | 287 views

I can send you a new transfer kit for 150 € + shipping cost.


Tektronix Phaser... | Answered on Dec 17, 2010 | 49 views

Replace the Phaser Chip into a QMS 330 Chip ("OPC Drum chip")
It's the chip that tells the printer also that it's a QMS item, regardless if it's originally a Phaser OPC.

Tektronix Phaser... | Answered on Dec 11, 2010 | 220 views

Above is your service and repair manual, below is your user manual, both are invaluable in troubleshooting

This could indeed be the fuser, at the end, it may be dirty, or not working right at the edge, i think there is some sideways adjustment? Or it maybe the heating bar? Also I have heard of some papers being "Better" at receiving the ink, i believe a more porous paper is better?
Please use the service manual, to troubleshoot your issue, further, as unfortunately, as with most electronic things i see in my shop, the symptoms displayed often have many and various "Causes", for the exact same symptom! One simply must work through the troubles shooting steps to isolate a cause.

Tektronix Phaser... | Answered on Oct 27, 2010 | 59 views

From this link select your operating system and download the drivers you asked for.

In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Thanks and regards
Please kindly rate this solution
direct fixya link: http://www.fixya.com/users/technical114

Tektronix Phaser... | Answered on Sep 13, 2010 | 159 views


It appears that the printer might not be recognizing the printer cartridge. Please turn off the printer and unplug all cables. Remove all the cartridges and reseat them, make sure all are fixed properly. Keep on holding the power button to 15 sec (make sure power cord and any other cord attached to the computer is disconnected). Once finished, pluggin the power cable and restart the printer, that should take care of the business.

Thanks and regards,


Tektronix Phaser... | Answered on Sep 10, 2010 | 32 views

This sounds like a bad main logic board 160K80181

Item, Inc.

Tektronix Xerox... | Answered on Aug 10, 2010 | 65 views

There's a solenoid under the control board that actuates a stop for the cleaning blade shaft. The open cell foam the factory used to quiet the noise deteriorates with time leaving a sticky residue from the double sided tape.
Pick all the residue off and clean both the solenoid shaft and the metal plate. If you're concerned about noise, put some electrician's tape on the plate. But you might be going in for that falling off down the road. :p

Tektronix... | Answered on May 12, 2010 | 438 views

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