Tokina Cameras - Recent Questions, Troubleshooting & Support


One of the internal circuits on the lens got more than a little wet. How long did you let it dry before putting it on the camera (which applies voltage to the possibly still wet circuit and probably shorted it out) ?. It sounds like a trip to Tokina is in order, unless you want to start a career as a repairman yourself

Tokina 12-24mm... | Answered on Feb 03, 2019


If other lenses work, then you need to send the lens for professional repair. If other lenses also don't work, you need to send the camera for repair. You can't repair yourself.

Tokina Cameras | Answered on May 31, 2018


Try gently cleaning the contacts between the lens and the camera.

Tokina 12-24mm... | Answered on Sep 20, 2017


What about it, and why do you want it ? It is simplicity itself - attach the lens to the camera, switch on the camera, frame the subject and shoot.

Tokina Cameras | Answered on Aug 29, 2017


THIS IS NOT POSSIBLE WITHOUT SPECIAL TRAINING AND TOOLS. SEND TO AUTH SERVICE CENTER OR REPLACE.

Tokina Cameras | Answered on Jul 03, 2016


Unfortunately, I think this'll mean a trip to the repair shop - I certainly wouldn't advise a DIY attempt (speaking from bitter experience !)

Tokina 11-16/2.8... | Answered on Dec 28, 2015


1.Remove the battery, lens and CF card. Allow the camera to sit without power for 20 minutes and then reinsert a fully charged battery.
2.Turn the camera on and push the shutter button as if you were taking a picture.
3. If you don't get the error message reattach the lens and insert the CF card.
4. Check the below canon eos 350d service manual link:
http://goo.gl/ELh523

it will help you to save a lot of money
Hope it helps, Thanks

Tokina AT-X 124... | Answered on Nov 25, 2014


My experience with lenses is that they either work or they don't. If it does not work "as you usually used it", then there is a problem inside the lens and not something the average photographer can repair. Lenses are quite fragile, a slight knock on one occasion can damage the inner bits which are very intricate and more so with motorised lenses. I have experienced a battery problem error message through a damaged lens housing and the battery also subsequently got damaged through short circuit inside the lens mechanism. Send it for a check-up and repairs!

Tokina 100mm... | Answered on Jun 19, 2014


You need a Minolta to Canon adopter. Because the Tokina was made for the Minolta in the first place. Be aware that even with the adopter, there is a very great chance you always have to focus manually, because the lens can be fitted on the camera, but the electronics will not be compatible.
That is one of the things you almost aways lose, when using lenses from a different make.

Tokina 100-400mm... | Answered on May 13, 2014


Do you have a lens collimator and other equipment needed to ensure proper alignment of the element? If you don't, send the lens back to Tokina and have them replace the element.

Tokina 12-24mm... | Answered on Feb 26, 2014


The best way to download pictures from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

Once the card is plugged in, it will appear to your computer as a removable drive. You can use the operating system's drag&drop facility to copy pictures from the card to the computer's hard drive, the same way you copy any other files. Or you can use any photo management program such as Picasa ( http://picasa.google.com ).

Tokina 3652T for... | Answered on Jan 23, 2014


Unless you have a lens collimator and other equipment needed to ensure proper alignment when reassembling the lens, take it to a good camera shop and have a properly trained and equipped professional clean it.

Tokina AF AT-X... | Answered on Jan 15, 2014


Unless you have a lens collimator and other equipment necessary to ensure proper alignment when reassembling the lens, don't do it yourself. Take it to a camera shop and have a properly trained and equipped professional do it.

Tokina Zoom... | Answered on Jan 15, 2014


Where are the details ?? You did not mention the problem you are facing.

Tokina 12-24mm... | Answered on Jul 18, 2013

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