Tomtom One - Popular Questions, Answers, Tips & Manuals

There's a possibility that the navigation software is corrupted. Have you tried to recover it from your backup (on your computer) ? Otherwise, you'll want to use TomTom Home (or MyDrive Connect) to see if you can download and re-install the software from the tomtom webiste. Recently, TomTom has decided to limit/stop support (including software/maps, etc.) for certain (older) models of TomTom GPS. If your model is one of those, you're out of luck. TomTom is trying to have you buy a new model.

There's a possibility that the navigation software is corrupted. Have you tried to recover it from your backup (on your computer) ? Otherwise, you'll want to use TomTom Home to see if you can download and re-install the software from the tomtom webiste. Recently, TomTom has decided to limit/stop support (including software/maps, etc.) for certain (older) models of TomTom GPS. If your model is one of those, you're out of luck. TomTom is trying to have you buy a new model.

It may be something stuck between the screen and the edge of the screen. When this happens with a foreign object, the screen cant sense anything because the debris is holding it down. Clean around the edge with a q-tip and window cleaner and maybe a toothpick and try again.

We are an English language website. please repost.

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Software is corrupted. See if Tom Tom has software for you to recover your system.

There appears to be no way to change orientation on this model. Suggest return for diferent model.

thats normal- estimate is always higher the units go by speed limits and you shave time off trip units adjust accordingly

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You might consider using a USB cable with an angled connector. This way the stress will no longer be on the TT motherboard but more on the housing. You can find such cable on eBay.

Go to the TomTom website. Download and install the Home Application (if you did not get a CD_rom with your device).

Make sure there is enough power. When the power gets low, it tends to conserve by limiting items that draw the most power.

Check if there is an option that allows the map screen to display longer.

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It sounds like the TomTom isn't able to boot up. This may be due to a software or data issue. Have you tried to (use HOME on your computer to) connect to the TomTom server ? to update the software/data, and/or tried to restore the software / data with the (previously) backed-up copy (that you had previously saved on your computer) ?

You must update through TomTom HOME. You can access new services, info and updates regarding your device here: http://www.tomtom.com/plus Here is the PDF of the instruction manual: http://download.tomtom.com/open/manuals/onexl/refman/ONE_XL_US.pdf Page 49 details how to acquire and use TomTom HOME. PDF manual: http://download.tomtom.com/open/manuals/onexl/refman/ONE_XL_US.pdf Plus: http://www.tomtom.com/plus

Because the battery has gone to battery heaven. Replace it!

These 2 things can be done using the "Menu". (You can also adjust the Volume from the Driving Screen - tap bottom left area and slide the volume bar to adjust the volume). From your Driving screen (showing map of current location), tap on the (middle of the) screen, to show the Main Menu (on the next screen), Look for, and tap on "Change preferences". 1. To set Time: On the next screen, look for and tap "Set Unit". On the next screen, select (tap on TIME), and you can set (reset) the (display) format and time. 2. To set Volume: On the next screen, look for and tap "Volume preferences". You can then tap on the bar (position) and test/hear the level of the sound. And/or you can select "Link Volume to car Speed" ... and tap Done.

You can set (or reset) your Time (& display format) using the "Menu". From your Driving screen (showing map of current location), tap on the (middle of the) screen, to show the Main Menu (on the next screen), Look for, and tap on "Change preferences". On the next screen, look for and tap "Set Unit". On the next screen, select (tap on TIME), and you can set (reset) the (display) format and time.