Hi, The best thing to do is save whatever picture onto your clipboard then go into PAINT paste it & save as jpg file then send or attach from the saved picture, I hope this helps. Please leave me feed back: Malcolm Campbell, Thanks.
Would recommend to ignore those fishing mails. This is because of the scams / viruses spreading across net.
If you still want to investigate, please raise a complaint. I don't think you will get proper response. Don't waste time and money.