Webroot Computers & Internet - Page 3 - Recent Questions, Troubleshooting & Support

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I just bought webroot from BEST Buy and cannot locate the Download Now button to enter the key code.

Tap your devices menu button and then tap the vault button and enter click on the DOWNLOAD NOW search for Webroot Security CompleteAntiVirus for PC Gamers: click the link below : Hope this helps you. downloadwindows.png Download NowPC Installation Instructions
12/20/2014 3:34:08 PM • Webroot... • Answered on Dec 20, 2014
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I had to refresh my computer and it deleted ywebroot

Check Add?Remove programmes to double check that it has been removed then re-install using whatever media you have (CD, download etc). When you re-install it may recognize a previous installation and give you the option to do a repair install. If that doesn't work contact Webroot Tech support. CUSTOMER SUPPORT
8/20/2014 11:25:32 AM • Webroot Spy... • Answered on Aug 20, 2014
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7Q9UP-B4YSD-24XLX-172Y6-ABJB6

Install the program, on the Help menu, there is usually a "Register Product" or "Activate Product" selection.
8/14/2014 10:26:24 PM • Webroot... • Answered on Aug 14, 2014
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Dsi5235 priter driver file fo win 7

http://wep-lq-dsi-5235.drivers.informer.com/ THe driver is available here.
7/1/2014 2:48:16 AM • Webroot... • Answered on Jul 01, 2014
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I have license key but cannot activate. I am already registered. Activeris AntiMalware

Call Webroot customer service at 18666124268
6/16/2014 11:01:50 PM • Webroot Spy... • Answered on Jun 16, 2014
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Cannot install google earth

Hi John, Can you please give some more detailed info , (error, msg, etc.)
4/15/2014 1:30:58 PM • Webroot Spy... • Answered on Apr 15, 2014
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Where can I enter my key code I just purchased a 2 year

If you open up your "My Computer" window (you can do this by pressing the Start button and the letter E at the same time), you will see an icon that resembles a CD or something similar. Double clicking it will open up an installation window where you must follow the instructions given to install it and insert your credentials.
3/31/2014 4:42:18 PM • Webroot... • Answered on Mar 31, 2014
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My webroot antivirus with spysweeper

All Webroot products as of August 2011 were replaced by Webroot SecureAnywhere, which resolves all issues with prior products including SpySweeper and Webroot Antivirus. Existing users should visit the Webroot site for a free upgrade to SecureAnywhere.
3/28/2014 7:44:42 PM • Webroot Spy... • Answered on Mar 28, 2014
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My webroot anti virus wont

All Webroot products as of August 2011 were replaced by Webroot SecureAnywhere, which resolves all issues with prior products including SpySweeper and Webroot Antivirus. Existing users should visit the Webroot site for a free upgrade to SecureAnywhere.
3/28/2014 7:15:44 PM • Webroot Spy... • Answered on Mar 28, 2014
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My webroot won't scan, let

Webroot SpySweeper was discontinued in August of 2011 and replaced with Webroot SecureAnywhere. All Webroot users should visit the Webroot site for a free upgrade to SecureAnywhere, which resolves any issues with the old software.
3/28/2014 7:13:34 PM • Webroot Spy... • Answered on Mar 28, 2014
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Problem installing webroot

Webroot Spy Sweeper was discontinued in August of 2011 and replaced with Webroot SecureAnywhere. This upgrade solved all known and many unknown issues with SpySweeper and was provided free to all existing users.
3/28/2014 7:12:25 PM • Webroot Spy... • Answered on Mar 28, 2014
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Cannot press the scan now

As of late 2011, Webroot Spy Sweeper was replaced by Webroot SecureAnywhere, which does not encounter problems with the Scan Now button. This new version was provided for free to all existing users and should be used instead of SpySweeper now.
3/28/2014 7:10:16 PM • Webroot Spy... • Answered on Mar 28, 2014
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Webroot is telling me to

You are correct that the symptom you describe is caused by something interfering with Webroot. However as of late 2011, all Webroot security software was replaced with Webroot SecureAnywhere, which does not have problems like this. The upgrade was provided for free to all existing users at the time.
3/28/2014 7:08:59 PM • Webroot Spy... • Answered on Mar 28, 2014
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Spy vs spy game wont work

As of Late 2011, SpySweeper was discontinued and replaced with Webroot SecureAnywhere. This was provided as a free upgrade to all existing users. If SpySweeper was the cause of the issue, the upgrade would resolve it. If Spy vs Spy is, in this case, unrelated to Webroot SpySweeper, then this cannot be helped.
3/28/2014 7:06:40 PM • Webroot Spy... • Answered on Mar 28, 2014
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Webroot won't turn on

As of Late 2012, Webroot Antivirus was replaced with Webroot SecureAnywhere, which resolved all issues with the prior products and was provided as a free upgrade for all existing users.
3/28/2014 7:03:43 PM • Webroot Software... • Answered on Mar 28, 2014
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Computer shutdown

The older version of Window Washer did not support "Shut Down" on Windows 7, and the entire product line has since been discontinued. If you are able to find a copy of the newer version of Window Washer, you can recover that feature, however the newer version also enforces the annual subscription and will likely show as expired now. Alternately, you can make use of SecureAnywhere, which contains a cleanup feature, or other products such as CCleaner. In all reality though, with the exception of Temporary files, cleaning up files will rarely (though not never) provide a security benefit or computer performance benefit. Most of the functions that can be performed through specialized cleanup utilities can also be performed through Windows Drive Cleanup directly in Windows 7 as well.
3/28/2014 7:02:30 PM • Webroot Window... • Answered on Mar 28, 2014
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I bought webroot 2011 and tried to install so I uninstall and processing installing something happened now i can not go on line and can not finish install and error says error 2 and kill failed .would

As of late 2012, Spy Sweeper is discontinued and should not be used. Webroot has replaced SpySweeper and other Webroot products with Webroot SecureAnywhere.
3/28/2014 6:57:00 PM • Webroot Spy... • Answered on Mar 28, 2014
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Webroot spyware wont scan

As of 2013, Spy Sweeper has been discontinued and replaced with Webroot SecureAnywhere. No protection definitions are provided for SpySweeper anymore and it should not be used.
3/28/2014 6:55:49 PM • Webroot Software... • Answered on Mar 28, 2014
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How do I change my PASSWORD on Webroot Secure Backup?

At the time of answering this question, Webroot Secure Backup is a discontinued product, superseded by the Backup and Sync functionality of Webroot SecureAnywhere.
3/28/2014 6:53:30 PM • Webroot... • Answered on Mar 28, 2014
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Not accept keycode

Both Best Buy and Webroot Support can provide you with assistance. The most common cause of Best Buy Keycodes failing is when Best Buy does not activate them at the time of purchase, so checking back with Best Buy should be your first bet. If that does not resolve the issue, Webroot support can be reached in the US at 1-866-612-4268 and various other numbers internationally.
3/28/2014 6:50:58 PM • Webroot... • Answered on Mar 28, 2014
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