Whirlpool Washing Machines - Popular Questions, Answers, Tips & Manuals

If during the water heating step in the wash cycle, the water temperature sensor (NTC) value is out of range, or the heating element circuit has failed, the F05 error code will be displayed. Might need to be taken to a repairman

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The model number is probably WFW6620HC0. The "LOC" may mean that you have set the control lock by pressing and holding the extra rinse button on the control panel for three+ seconds. Try holding the button again. If that doesn't work, look on the control panel for the Control Lock label. It will be in a small font below a button or in the middle a line between two buttons that you need to press and hold simultaneously for 3+ seconds. (Note: if you press and hold for too long, the lock will toggle off and back on. A skeleton key symbol may also be displayed on the LCD panel when this lock is enabled.)

The manual for the WFW6620HC0 is available from Whirlpool on their support site: https://www.whirlpool.com/services/manuals.html . The current link to the manual is https://www.whirlpool.com/content/dam/global/documents/201809/use-and-care-w11156985-revA.pdf .

I hope this helps. The control lock feature is useful when you are cleaning the surface of the washer and to keep small children from starting a wash cycle with a pet or sibling in the machine.

Cindy Wells

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Resolution: Error code F11 = Serial Communication Error. Error codes can be caused by a Power Surge or other electrical anomaly,attempt to return the washer to operation by following the Hard Reset procedure below. In some cases the control can be non-functioning or may not accept activation from the control panel.Aug 25, 2009

What does error code F11 mean on a Whirlpool Duet washer, model ...

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There are a number of possibilities here;

you are in a hard water area and that is deposited calcium. Use Calgon or some type of water softener.

You are using washing powder instead of HE (high efficiency) liquid.

You are using a cold wash with powder when you need to use warm water.

The washing machine needs descaling. The white is calcium from the heater element and tank.

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  • Fill valve failure
  • Control board failure

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There should be an open end at the back of the washer, where the house initially was fixed.

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This is an error on the motor. Check the motor brushes, they could be worn out.

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