Xerox Office Equipment & Supplies - Page 3 - Recent Questions, Troubleshooting & Support

If turning the machine on and off and on again does not clear the problem, your best bet is to contact Xerox support for the machine. That is what Xerox advises. I could suggest going to the printer driver for it on the server and seeing if you can reset that BUT that could waste your time and demand expertiese not at hand. I'd rather not lead you down the primrose path.

Error J6-1 on a Xerox Phaser 5550 printer indicates that the machine has detected a problem with the drum cartridge. Here are a few possible solutions:

• Make sure that the drum cartridge is properly installed. The drum cartridge should be inserted all the way into the machine until it locks into place.
• Check the drum cartridge for any visible damage. If the drum cartridge is damaged, it will need to be replaced.
• Try resetting the drum cartridge by turning the printer off, unplugging it, and then plugging it back in.
• Check the printer's firmware version, if it is outdated, try updating it to the latest version.
• Clean the drum contact area on the printer with a soft cloth or a cotton swab moistened with isopropyl alcohol.
• If none of the above solutions work, it is best to contact a technician or the manufacturer's technical support for further assistance. They will be able to provide more specific instructions for your specific model and can guide you through the process of finding and fixing the problem.

Note that these are general suggestions and your specific case may require different actions. Also, it is important to make sure you are using a genuine and compatible drum cartridge for your specific model of Xerox Phaser 5550.

https://www.youtube.com/watch?v=1F1Jg0WKhSg https://www.youtube.com/watch?v=peMs-DIObIs

The P error code on a Xerox XC 1040 copier typically indicates a paper jam or paper feed issue. Here are a few steps you can try to troubleshoot the issue:

1. Check for any visible paper jams in the paper tray, the paper path, and the exit area.
2. Remove any jammed paper and clear any debris from the paper tray and paper path.
3. Make sure the paper tray is loaded correctly and that the paper is not wrinkled or bent.
4. Check the paper guides and make sure they are adjusted correctly for the size of paper you are using.
5. Check the paper sensors and make sure they are clean and not obstructed.
6. Check the paper feed rollers and make sure they are clean and not worn out.
7. Try to copy again and see if the issue is resolved.

It's important to note that the P error code could be caused by other issues such as a malfunctioning paper feed assembly or a software issue, if the problem persists after trying these steps, it is advisable to call a technician for further assistance. Have the machine's manual close by and have the model number and the serial number of the machine when you contact the manufacturer or a technician for further assistance.

Most Xerox machine are under a supplies agreement and the machine recognizes that a non coded toner refill has been used. If I remember from previous questions here, it needs to be reset by Xerox. Try cleaning the contacts and reseating the cartridge. https://www.google.com/search?q=Xerox+WC7435+-+Toner+Error ..

It sounds like you are experiencing an issue with your Xerox 6605 printer. Here are a few things you can try to troubleshoot the problem: Check the printer settings to make sure that it is not set to make multiple copies by default. Make sure that the printer is connected to the correct computer and that the cables are securely plugged in. Check for any error messages on the printer's display screen and follow any troubleshooting steps suggested. Try printing a test page to see if the issue is with a specific document or file. If the issue persists, you may need to try resetting the printer to its default settings. If none of these steps resolve the issue, it may be helpful to consult the printer's manual or contact the manufacturer for further assistance.

That is a problem with the fuser and it could be the fuser or it could be the power supply. Xerox is proprietary and you will have to contact them with you wallet in hand to get this repaired.

I use to have the same problem, but downloaded a fuser patch at the Xerox site:

http://office.support.xerox.com/SRVS/cgi-bin/webcgi.cgi?new,kb=Phaser_6250,company=%7B5AC8CA72-62D5-4658-8D6F-D2F393C98A63%7D,ts=xo,ques=ref%28security_level%29:1,ques=ref%28Country%29:45,/,case=R1001052703

if that link doesn't work, go to the Xerox site and look in the area:


Home > Support & Drivers > Phaser 6250 > Knowledge Base
ID: R1001052703Phaser 6250 Support Knowledge Base Jam at Registration Roller (code Jam RR)

Follow the instructions and hopefully your printer problem will be resolved.

If your Xerox 8080 printer is giving a flash on the LCD screen when you try to power it on and then immediately shutting off, there could be a few different issues causing the problem. Here are a few things you can try to troubleshoot the issue:

1. Check the power supply: Make sure the power supply is properly connected and functioning. If the power supply is damaged or not functioning properly, it can cause the printer to give a flash on the LCD screen and then shut off.
2. Check the printer's connections: Make sure all of the printer's connections are secure and properly aligned. If the connections are loose or damaged, it can cause the printer to give a flash on the LCD screen and then shut off.
3. Check for any other visible issues: Inspect the printer and its components for any visible issues that may be causing the problem. This can include debris or foreign objects that may have gotten stuck in the printer, or damage to the printer or its components.

If you have tried these troubleshooting steps and the problem persists, it may be necessary to have the printer serviced by a professional. A technician will be able to diagnose the problem and determine the necessary repairs.

It sounds like your Xerox 5855 printer is experiencing a technical issue that is causing black stripes to appear on the printed pages and an error message to be displayed. There are a few things you can try to fix the problem:

1. Check to make sure that the printer is properly connected to the computer and that all cables are securely in place.
2. Check to make sure that the printer is fully operational and that all the necessary components, such as toner and ink, are installed and functioning properly.
3. Check to make sure that the printer driver and software are up to date. You may need to download and install the latest version of the driver and software from the Xerox website.
4. Clean the printer's printhead and roller. This can help to remove any dirt or debris that may be causing the black stripes to appear on the printed pages.
5. Check the printer settings to make sure that the correct paper size and type are selected.
6. If the issue persists, you may want to try resetting the printer to its factory settings. To do this, consult the printer's manual or contact Xerox customer support for further assistance.

If you have tried all of these steps and are still having issues with your Xerox 5855 printer showing black stripes on the printed pages and displaying an error message, you may need to have the printer serviced by a professional. You can contact Xerox customer support for further assistance and to find a service center near you.

Xerox wide format 6204 error 123-314

If you have CentreWare IS you can do the following (taken from the manual):
You can find the manual link here: http://www.office.xerox.com/userdoc/P6250/6250_Web/pdfs/reference_guide.pdf

On page 97 of the manual it states:

Using Printer Management Features

Job Accounting

The printer stores information about print jobs in a log file. The log file is stored either in the
printer’s memory or on an optional hard disk if one is installed in the printer. If the log file is
stored in the printer’s memory, it is lost when the printer is reset. It is recommended that a hard
disk be used for job accounting.

The log file lists job records. Each record contains fields such as user name, job name, pages
printed, job times, and toner and ink used. Not all fields are supported by all printers. For
information go to CentreWare IS online help or CentreWare Web online help.

The job accounting values reported vary depending on the protocol and print command used
when each job was printed. For example, using NPRINT over NetWare provides the printer
with the most information about the job being printed. When using Windows and NetWare, the
job name is often LST: or LST:BANNER. Other jobs from other ports may provide less
information about the job.

Job accounting is available through CentreWare IS and CentreWare Web.
Using CentreWare IS

1. Launch your web browser.
2. Enter your printer's IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
3. On the right side of the main CentreWare IS page, click Jobs.

The “Job Accounting Links” page provides links that enable you to browse, download, and
clear job accounting records.

For complete information on CentreWare IS job accounting, including clearing job
information, downloading job information to a file, and job accounting file formats, go to
CentreWare IS Online Help.


Hope this helps!

WizardRepair

fixya is not xerox ---fixya is an online repair help forum

Try to reseat the Document feeder and scanner cables located on the ESS mainboard

That normally indicated a heating issue with the print head. Could be the printhead itself or an issue with the electronics module providing the source voltage for that heater

Please check the link. Thanks https://www.youtube.com/watch?v=lUkdxnyp8CM

Information on how to disable energy saver mode in the link. https://www.google.com/search?q=Xerox+6655.+error+message+%27a+condition+exists+that+prevents+the+device+from+entering+the+energy+saver+mode%27 ..

not a car, moved you post in English please.

Swapping out boards on guesses is expensive. https://www.support.xerox.com/en-us/article/en/1470317 Looks like your second code should be 62-**3**80? https://forum.support.xerox.com/t5/Hardware/Workcentre-6515-Device-Fault-062-380/td-p/214038 https://www.support.xerox.com/en-us/article/en/2056725 Xerox online help is not particularly helpful! Google is often a better solution, but in your case, you need a service call. One of those new boards may be faulty. https://www.google.com/search?q=Xerox+Workcentre+6515+giving+error+code+63-386 ..

Yes those are all words, but looks like there are words missing like 'to install'. No fear though, Google knows what you mean. Videos; https://www.google.com/search?q=How+software+xerox+c8055+usb+altboot ..