Zhone Computers & Internet - Page 4 - Recent Questions, Troubleshooting & Support
Unable to set up wireless service to my router
Without additional info. Check some of the basics.
With you user manual or perhaps info found on your router log directly into your router thru your browser. If you can't find the IP for it anywhere on a label or in your literature try typing192.168.0.1 into your browser and hitting <enter>
Sometimes the default IP address is found on the router label if that doesn't get you to the login screen for the router. If you get to the login screen, your default User ID and password is often ADMIN, then ADMIN again. Once there you need to get into the wireless settings setup or find your SSID. (Your Wireless Network Name or technically your Service Set ID) Exampe: JohnsHouse Then you need to find or set your Pass key, sometimes called pin or password. Example 1234. These two things need to also match in the settings on any WiFi device you are attempting to add on to your network, such as a smart phone, tablet, or other WiFi device.
As with making any changes, write down the before and after settings of anything you change. Make sure to save when you are done. If a change doesn't work at least go back in and change things back to the state they were before you started. Additionally most routers have a reset that will change everything back to default factory settings. Doing that may change settings you have not written down. Those settings including the admin User Name and password. Everything will change to that factory default. The reset is usually found as a small hole that you depress a tiny button using the end of a paper clip or ball point pen. If you don't know what you are doing I don't advise resetting your router though. If you are still unsure I suggest contacting tech support for your specific router. They should be able to walk you through it on the phone.
Multiplayer games
Try to insert the cable of the router at the back of your pc do not use the router so that you can now play and download files
12/4/2013 6:10:27 AM •
Zhone...
•
Answered
on Dec 04, 2013
My modem keeps constantly disconnecting,slow,and
Try to perform hard reset of your modem. Reconfigure the settings and make sure that they are correct. To speed up your connection for online gaming, do port forwarding. Maybe because the ports are blocked thats why you are getting poor connection. NAT is just designed to translate public IP to private for you to communicate world wide.
Change password new wireless
If you connect to the router with network cable through one of the LAN ports you should be able to reset the wireless password.
Alternately if you know the factory default or if the factory default is on the router itself then there should be a reset button that if you hold down for a few seconds will reset the password to the default.
Otherwise if the router has a WPS button or similar then you maybe able to connect using that feature without the password.
11/22/2013 10:49:39 PM •
Zhone...
•
Answered
on Nov 22, 2013
Change password
1) plug into your router (no wireless)2) use IE, chrome, ect to go to your default gateways address (192.168.1.1 or something)3) enter username and password (hopefully default login info applies (usually admin,admin admin,password or admin,"blank" or something)4) go to the wireless tab and set up name of network (SSID)5) save or apply settings6) set up password type and actual password (i reccommend WPA WPA2 or WPA mixed or the likes)7) save or apply settings8) hook all up normal and test
Unit turns off
can you tell me modem manufacturer
11/20/2013 11:33:32 AM •
Zhone...
•
Answered
on Nov 20, 2013
Where can i log on to the router or change its password?
To access the router's configuration you need to type its IP address into a web browser. The default IP is 192.168.1.1 but if that doesn't work you can find it out with the following steps:
- Go to Start->Run
- Type "cmd" without the quotes into the box and press Enter
- type "ipconfig" without the quotes into the larger black box and press enter
- The number across from the "Default Gateway" is your router's IP address
I hope this helps!
10/6/2013 10:50:05 AM •
Zhone...
•
Answered
on Oct 06, 2013
Not finding what you are looking for?